Hôtel Le Donjon - Cœur de La Cité Médiévale

About the hotel

Historic Location in Carcassonne :

Situated within the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a unique stay surrounded by ancient ramparts.

Charming Accommodations :

Individually decorated rooms with views of the street or garden, featuring modern amenities like flat-screen TVs, provide a cozy retreat overlooking the citadel or lush garden.

Delightful Dining and Services :

Enjoy a buffet breakfast, savor traditional French cuisine at the on-site restaurant, and unwind at the cocktail bar. With a 24-hour reception, room service, and laundry facilities, every guest's needs are catered to.

Experience the magic of medieval Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay now!

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Garden
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Babysitting/child services
• Valet parking
• Non-smoking throughout
• Private parking
• Daily housekeeping

Check-in and check-out

Check-out

until 12:00

Guest reviews

• S

  SteveFrance

  6

  Liked: Location

  Disliked: Not worth 4 stars!!!!! 3 stars would be generous. My room was in an adjacent building and not well lit. No USB charging facilities. Noise from outside. Bathroom dated. A small kettle with only 2 tea bags....rose tea only! 🙄. A poor experience, obviously the location means they do not need to make any effort for the customer experience...

  Posted in October 2026

• G

  George MichaelUnited Kingdom · Couple

  8

  Good place to stay if you want to be at the centre of the old town

  Liked: Great location. Historic atmosphere

  Disliked: Facilities a bit basic. No lift. Parking outside city walla

  Posted in October 2026

• G

  GeorgeCanada

  7

  Beautiful city nice location but disappointed with having to pay extra

  Liked: Location

  Disliked: Paid for twin bed room on arrival we we assigned one double bed in a very small room. Had to pay extra to up grade to a twin bed room

  Posted in October 2026

• S

  StefanUnited Kingdom · Couple

  10

  Liked: Great location, friendly staff, excellent room & bed quality. Safe space for bike. All one needs.

  Posted in October 2026

• K

  KarenUnited States

  9

  Great stay in Carcassone

  Liked: Lovely, historic hotel with very friendly, helpful staff in prime location in Carcassone.

  Posted in October 2026

• A

  AbrecSouth Africa

  8

  Nice and good location in heart of things

  Liked: Location and friendly staff, good mattresses! Good insulation on windows was welcome

  Disliked: Rooms a bit small and no plug for bathroom, the area can be very noisy on a weekend

  Posted in October 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

The address of the car park is:

32 Chemin des Ourtets, 11000, Carcassonne.

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.