Hotel Plaza

About the hotel

Charming Rooms with African Decor

Hotel Plaza, just 1.5 km from Cuenca’s Old Town, offers charming rooms with wooden beam ceilings and African decorative items. The air-conditioned rooms provide a cozy atmosphere for a relaxing stay.

Convenient Location and Amenities

Situated near the train station, Hotel Plaza provides easy access to explore the historic center of Cuenca, a UNESCO World Heritage Site. Additionally, guests can enjoy the nearby park with a children's playground and various dining options within walking distance.

Bar-Restaurant and Free Wi-Fi

Unwind at the hotel's bar-restaurant after a day of sightseeing or stay connected with complimentary Wi-Fi. With a welcoming ambiance and essential amenities, Hotel Plaza is the perfect choice for your stay in Cuenca.

Book your stay at Hotel Plaza now for a delightful experience in Cuenca!

Facilities

• Free WiFi
• Air conditioning
• Room service
• Heating
• Family rooms
• Pets allowed
• Hiking
• Laundry
• Luggage storage
• Express check-in/check-out
• Cycling
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Car hire
• Dry cleaning
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Concierge service
• Public Bath
• Pet bowls
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available

Check-in and check-out

Check-out

until 11:00

Guest reviews

• J

  JonathanUnited Kingdom · Couple

  9

  Great place to stay for a couple of nights. Secure and safe

  Liked: Central location. Very friendly and helpful receptionist gave us lots of information to see the sights.

  Disliked: No cups for the coffee.

  Posted in October 2026

• B

  bigNYUkraine

  10

  Liked: Good place with wood style

  Posted in September 2026

• C

  CarlosUnited Kingdom

  10

  Liked: Nice rooms and friendly staff.

  Disliked: Nothing

  Posted in February 2026

• E

  ElitaLatvia

  9

  Close to the bus stop when travelling from the station

  Liked: Very nice moroccan style design with some treat of imperfection, beds were comfy. All the staff members very attentive and helpful, the city map was provided and best routes marked with no asking. Located out of the crowded downtown, with a supermarket and several cafes in the proximity.

  Disliked: Noticed that there is no hairdryer in the bathroom, however this time it was not required.

  Posted in October 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

-Please note that If you expect to arrive outside check-in hours, please inform the property in advance.

-The check-in hours are:

*Monday to Thursday from 10 a.m. to 2 p.m. and from 5:30 p.m. to 8:30 p.m.

**Friday and Saturday from 10 a.m. to 2 p.m. and from 4 to 9 p.m.

**We are closed on Sunday afternoons, it's only open from 10 a.m. to 2 p.m.

Check-in will be conducted by phone, following prior notification to the hotel.

-Final cleaning fee is included.

Children under 5 can only stay for free when sharing the bed with their parents, extra beds will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.