Hotel de la Cité Carcassonne - MGallery Collection

About the hotel

Indulge at the Luxury Spa

Relax at the full-service spa where massages, body treatments, and facials await to pamper you.

Recreational Paradise

Enjoy an attached winery, steam room, and a seasonal outdoor pool for ultimate relaxation and leisure activities.

Fine Dining and Amenities

Experience French cuisine at La Barbacane 1 étoile, enjoy 24-hour room service, and unwind at the bar/lounge. Plus, benefit from complimentary Wi-Fi, concierge services, and babysitting.

Immerse yourself in luxury at Hotel de la Cite Carcassonne - MGallery Collection, steps away from historic attractions. Book now for an unforgettable experience!

Facilities

• Elevator
• Library
• Safe-deposit box at front desk
• Multilingual staff
• Porter/bellhop
• Meeting rooms
• Wedding services
• Tours/ticket assistance
• Water dispenser
• Free WiFi
• Swimming pool
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Concierge service
• Steam room

Check-in and check-out

Check-out

until 12:00

Guest reviews

• W

  William

  10

  Liked: Absolutely beautiful hotel inside the city. Great bar, beautiful decor, great staff, big room.

  Posted in September 2025

• S

  Steven

  10

  Liked: Great customer service

  Posted in September 2025

• R

  Robert

  10

  Liked: Expedia promises VIP Access perks but we never receive them.

  Posted in September 2025

• S

  StephanieFamily

  8

  Liked: We had a nice stay in this hotel, the location is perfect in the old city. However, the rooms and hotel are a bit dated and need renovations.

  Posted in September 2025

• R

  Robert

  8

  Gorgeous little pool in the old town

  Liked: What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.

  Posted in August 2025

• A

  Asif

  10

  Liked: This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.

  Posted in August 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

A deposit may be required at the property.