Grand Hotel Santa Lucia

About the hotel

Luxurious Accommodation with Stunning Views

Art-Nouveau Design and Modern Amenities

Step into a world of elegance with the impressive Art-Nouveau design of Grand Hotel Santa Lucia. Enjoy modern amenities such as a well-equipped gym to cater to your fitness needs during your stay.

Gourmet Dining Experience with Spectacular Views

Indulge in a culinary journey at the stylish hotel restaurant offering creative, contemporary dishes alongside Neapolitan favorites. Pair your meal with a fine wine from the well-stocked cellar while admiring the picturesque view across the harbour.

Experience luxury, comfort, and impeccable service at Grand Hotel Santa Lucia. Book now to create unforgettable memories in the heart of historic Naples.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Car hire
• Breakfast in the room
• Packed lunches
• Valet parking
• Non-smoking throughout
• Private parking
• Daily housekeeping
• Shared lounge/TV area

Check-in and check-out

Check-out

until 11:00

Guest reviews

• N

  NanUnited States · Couple

  9

  Wonderful attentive staff! Beautiful room. Everything accessible very comfortable bed!

  Liked: Very nice, clean, elegant.

  Disliked: Liked it all

  Posted in September 2026

• R

  RichardUnited States · Couple

  5

  Liked: Location and staff were fine.

  Disliked: Air conditioning in room was nearly nonexistent and trying to sleep while sweating was not a pleasant experience!

  Posted in September 2026

• R

  Roam17713030970

  10

  Excellent Hotel

  Liked: Excellent hotel. Great views with wonderful location. Easy day trips to Amalfi, Positano, Sorrento, and Capri.

  Posted in August 2026

• S

  SheilaUnited Kingdom · Couple

  10

  Would definitely stay here again

  Liked: The room was excellent very comfortable with every amenity. The location was great being right on the bay with stunning views and breakfast was very good.

  Disliked: There was nothing to dislike about this hotel.

  Posted in August 2026

• W

  W9843NTmariacFamily

  6

  Great Location, But a Very Disappointing Stay — 2.5 Stars

  Liked: The location of the Grand Hotel Santa Lucia is wonderful, and unfortunately, that was the highlight of our stay. From the moment we walked in, the hotel felt dated and there was an unpleasant smell. Our room was equally outdated and had a strong mothball-like odor that made it feel anything but fresh or inviting. The bathroom was another issue. Having to climb into a very high bathtub to shower felt uncomfortable and, frankly, unsafe. The pullout sofa our children slept on was extremely creaky and uncomfortable, and even the pillows in the main bedroom were uncomfortable. The biggest problem, however, was the air conditioning. We stayed in August, when temperatures were in the high 80s and felt closer to 100 degrees, yet our room never cooled properly. At night, it seemed as though the temperature was being centrally controlled, because the room became unbearably warm. For a hotel of this caliber, functioning air conditioning during the height of summer should be a basic expectation. We could see that some rooms are currently being remodeled, which is certainly a positive for future guests. However, having to listen to banging and construction noise during our stay was far from relaxing. The service upon arrival was also disappointing. Our taxi pulled up directly in front of the hotel with all of our luggage, and although hotel staff could see us from inside, no one came outside to assist. Our taxi driver ultimately helped us bring our bags into the hotel. After a long day of traveling in the August heat, that was not the welcome we expected from a hotel at this level. There is a lot of potential here because the location is excellent, and perhaps the renovated rooms will provide a very different experience. Unfortunately, based on the room and service we received, I cannot recommend the hotel as it currently stands. 2.5 out of 5 stars.

  Posted in August 2026

• T

  tradi_travelCouples

  6

  It wasn't quite so

  Liked: ...Grand after all. On the positive side, the hotel is located in a calmer area of Naples and our Suite with Sea View had plenty of interior space, except for the bathroom vanity, which was decorative, but short on useable counter space. Nice view overlooking the Castel dell'Ovo and the waterfront. No issues with street noise and the A/C worked fine. The room had a separate sitting area apart from the sleeping area, but the TV had no English-speaking channels. The "balcony" is decorative and not something you could actually use. Housekeeping kept everything tidy and clean. On the not so positive side... First off, I usually send an Email to a hotel a few days before arrival to ask a question or two, ensure the reservation is on file, etc. They didn't respond to my Email, so not a good impression from the start. Our room had adjoining doors to not one but two other rooms, one of which had some very noisy kids in it. At 10:00pm I don't want to hear little kids yelling and running around. The other adjoining room was mostly quiet except for one phone call that was loud. The bathroom did not have a walk-in shower, but instead had a shower over a tall tub with a very high threshold to step over. It was uncomfortable at best to enter/exit the tub and slick marble all around didn't help make it safer. A mat for the very slippery tub was delivered upon request and helped. The bathroom floor also had an awkward step up / step down in the middle - easy to miss if you don't pay attention. We had one minor fall - lesson learned. No USB outlets for charging electronics, so bring adapters as needed. While the lobby is air conditioned, the elevator and hallways aren't. Contrast that with the front desk staff that weren't exactly warm and inviting. The feeling was more like, "What do want?" After returning one day, I asked the front desk for a bucket of ice to be sent up, and was told to go into the bar and get it myself from the bartender. The first bartender was happy to oblige. On a different day, a different bartender seemed put out by my request. There were no customers in the bar area both times. All around, too many misses for me to recommend to others.

  Posted in August 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

A deposit may be required at the property.