Aurà Guest House Iblea





About the hotel
Luxurious Spa Experience
Aurà - Guest House Iblea offers a unique spa experience with wellness packages, beauty services, and a steam room. Relax and rejuvenate in the tranquil spa facilities during your stay.
Comfortable and Stylish Accommodation
Each unit at Aurà - Guest House Iblea features modern amenities such as air conditioning, soundproofing, and a private bathroom. Some units even offer a terrace or balcony with stunning mountain views, providing a comfortable and stylish retreat for guests.
Delicious Breakfast and Convenient Services
Start your day with a delightful buffet or à la carte breakfast featuring local specialties, fresh fruits, and juice. The guest house also offers a coffee shop and packed lunches for your convenience. Additionally, amenities like bike and car hire, as well as outdoor play equipment, ensure a memorable stay for all guests.
Experience luxury and relaxation at Aurà - Guest House Iblea. Book your stay now for an unforgettable getaway.
Facilities
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Heating
- Pets allowed
- Hiking
- Cycling
- Horse riding
- Golf course
- Tennis court
- Canoeing
- Windsurfing
- Non-smoking throughout
- Street parking
- Shared kitchen
- Outdoor furniture
- Yoga classes
- Guest rooms disinfected between stays
- Fire extinguishers
- First aid kit available
- CCTV outside property
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Exceptional
Disappointing property in great location
Liked: The rooms were a good size and clean.
Disliked: The property is like a hotel with no staff. There is no breakfast. There is only a small sitting area with 2 chairs while the rooms slept 6. We booked all three rooms for 4 people and were told we had exclusive use. Twice during our stay people with keys entered the property unannounced. Unexpected and. scary. Not secure. Electronic entry awkward and only works if you have a charged mobile phone. If you needed to enter quickly you can't.
Beautiful comfortable apartment in excellent location!
Liked: Nice comfortable room, very clean and perfect location.
Liked: Perfect in all aspects
Uncomfortable bed
Liked: The property was clean and free coffee was available.
Disliked: The bed was extremely uncomfortable; we have never experienced such a soft foam mattress - and for this reason alone we would never want to stay here again. There was a constant loud buzz coming from the circuit breaker panel in the room; to get rid of it to be able to sleep at night, we needed to turn off the main circuit breaker for the whole night. We were overcharged and asked the host for a refund (through messages, there was no staff on site), but our requests were ignored. There was no information on how to connect to the wifi.
This stay was extremely disappointing!
Disliked: 1. Wrong room assigned I booked a Junior Suite with Balcony and Square View, which is biggest room in this hotel. Instead, I was given the King Room, which is the smallest room. 2. Total confusion about room assignments and blaming other guests. When I contacted the hotel, they blamed other guests, saying that because this hotel uses self check-in, guests had entered the wrong rooms. Even if that explanation were true, it is still the hotel’s responsibility to ensure correct room assignments. The situation clearly shows that the staff does not know which room is which, even though the hotel has only three rooms: Portale San Giorgio = Junior Suite Vallata San Leonardo = Deluxe Double Room Giardino Ibleo = King Room The hotel only displays Italian name plaques, with no room type indicated. In my case, I was told to enter Vallata San Leonardo, but that room was already occupied. I was then sent to Giardino Ibleo, which turned out to be the King Room. Only the next day did I find out that my booked room should have been Portale San Giorgio. Despite all this confusion, I was still told to accept the King Room because it was supposedly the only room left, forcing me to stay in a room I did not book. 3. Incorrect pricing explanation The staff claimed that all three rooms cost the same, which is simply not true. Prices vary by date, and the Junior Suite with Balcony and Square View is usually more expensive. 4. Empty compensation promise The next day, at 11:00 AM, I was finally moved to the correct room. The hotel promised €20 compensation and asked for my IBAN, but no money was ever sent. There is clearly no intention to compensate. Bottom line-- The staff showed no sincerity and no accountability, repeatedly saying “it’s not our fault, it’s the other guests’ fault.” But this was not my fault, and I should not have to suffer because of their poor system and internal confusion. I would strongly advise avoiding this hotel!
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Aurà Guest House Iblea compared with other hotels in Ragusa
Based on guest scores and reviews for 200 places to stay in Ragusa. Distances as the crow flies.
- by guest reviews in Ragusa
- 53rd of 200
- its score; the average in Ragusa is 9.4
- 9.5
- guest reviews
- 178
- from the centre of Ragusa
- 1.5 km
What’s near Aurà Guest House Iblea
Distances from the hotel as the crow flies.
- Catania Fontanarossa Airport (CTA) 66 km
Frequently asked questions about Aurà Guest House Iblea
What are the check-in and check-out times at Aurà Guest House Iblea?
Check-out is until 10:00.
Does Aurà Guest House Iblea have parking?
According to the hotel: parking, free parking, street parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Aurà Guest House Iblea?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Aurà Guest House Iblea from the centre of Ragusa?
About 1.5 km from the centre of Ragusa, as the crow flies.
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