Hotel Master





About the hotel
Luxurious Accommodations
The elegant, air-conditioned rooms at Turin's Hotel Master offer a comfortable stay with satellite TV, free Wi-Fi, and a private bathroom with a hairdryer.
Delicious Breakfast Options
Start your day right with a generous buffet served in the bright breakfast room of the Master Hotel. Enjoy a variety of delicious options to energize your day.
Exceptional Service
The friendly and professional staff at this newly-built, 3-star hotel are dedicated to ensuring your stay is memorable. Count on them for assistance with tourist information and travel arrangements.
Experience luxury, comfort, and exceptional service at Turin's Hotel Master. Book your stay now!
Facilities
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Packed lunches
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Street parking
- Minimarket on site
- Wheelchair accessible
- Snack bar
- Emergency cord in bathroom
- Outdoor furniture
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Very good
Liked: Friendly staff, good breakfast
Very good
Liked: Good clean and spacious rooms
Tired rooms and restaurant
Liked: Convenient location. This was a last minute booking as our original hotel cancelled hours before.
Disliked: Where to start. In a rough neighborhood and although they told us to park in the underground car park as it was "safer", there was no security on it and most the cars were abandoned and covered in thick dust, clearly been there a long time. Also looked like someone was living in the corner of the car park. The room was tired and worn and toilet was crammed in the corner under the sink, was an odd placement! Breakfast was very basic and the restaurant was also very tired. Flooring was coming up, ants nest inside near the door. Doesn't look anywhere as nice as the photos.
Liked: Staff were excellent.
Master... Master
Liked: Staff is friendly, super helpful and the beds were comfortable. They seem to have things under video surveillance which is a plus in my book. Room had a pretty decent size as well.
Disliked: There was a smell in the room like someone had been smoking there, which wasn't really pleasant to begin with. Then someone in another room was running or something (kids probably) which was audible and made sleeping more difficult. Parking outside apparently isn't safe so it's recommended to leave the car underground, which looks like someone lives there or something....
Comfortable bed and good breakfast, but let down by shocking staff rudeness and forced fees
Liked: The room was spacious, and both the bed and pillows were very comfortable. The air conditioning was excellent and worked perfectly throughout our stay. The breakfast was also very good with a nice selection.
Disliked: Unacceptable Staff Rudeness: On our final day, we approached the front desk to ask if a one-hour late checkout would be possible. Instead of stopping to listen, the receptionist completely ignored basic etiquette—she kept walking around doing other tasks while I was forced to follow her around like a fool just to get an answer. Without even stopping for a second or asking for my room number, she abruptly said "no" because another guest was checking in. Her dismissive attitude and total lack of customer service were completely unacceptable. She clearly just wanted to get rid of me as quickly as possible. A receptionist should never treat a guest this way. Hidden/Forced Fees: Upon arrival, we were told we needed to pay a city tax of €2.80 per person, per night, which matched our booking details perfectly. However, after we paid, the staff claimed they made a mistake and that the rate was actually €3.50 per night, essentially forcing us to pay the difference. This higher rate was nowhere to be found on our booking confirmation. I paid it simply because the difference was under €10, but the lack of transparency and the way it was handled felt incredibly unprofessional and dishonest. The Shower: The shower cabin is incredibly small. It was almost impossible to wash my hair without constantly hitting my elbows against the glass.
Good to know
When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Hotel Master compared with other hotels in Turin
Based on guest scores and reviews for 200 places to stay in Turin. Distances as the crow flies.
- by guest reviews in Turin
- 67th of 200
- its score; the average in Turin is 8.7
- 8.1
- guest reviews
- 2,349
- from the centre of Turin
- 5.2 km
What’s near Hotel Master
Distances from the hotel as the crow flies.
- Turin Caselle Airport (TRN) 10 km
Frequently asked questions about Hotel Master
What are the check-in and check-out times at Hotel Master?
Check-out is until 11:00.
Does Hotel Master have parking?
According to the hotel: parking, free parking, accessible parking, street parking. Ask the hotel whether you need to book it and whether there is a charge.
How far is Hotel Master from the centre of Turin?
About 5.2 km from the centre of Turin, as the crow flies.
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