Hotel Isla de La Garena





About the hotel
Luxurious Spa and Wellness Facilities
Indulge in relaxation at the Isla de La Garena's free spa center featuring a heated indoor pool, Turkish baths, a gym, and a refreshing outdoor pool. Pamper yourself with water jets and unwind in the tranquil garden surroundings.
Delightful Dining Options
Savor delectable Mediterranean cuisine at the hotel's à la carte restaurant for lunch and dinner. Enjoy a cup of coffee at the on-site café, adding to the culinary experience during your stay.
Convenient Location and Modern Amenities
With free Wi-Fi, air-conditioned rooms, and private terraces offering pool views, every guest is catered to. Explore the nearby Garena shopping area, visit Alcalá de Henares, or easily access Madrid city center and the airport via the A-2 Motorway.
Book now to experience a blend of comfort and luxury at Hotel Isla de La Garena!
Facilities
- Free WiFi
- Parking
- Free Parking
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Business center
- Heating
- Terrace
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Laundry
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Non-smoking throughout
- Private parking
- Outdoor pool
- Designated smoking area
- Shared lounge/TV area
- Parking garage
- Wheelchair accessible
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Very good
Poor first impressions
Liked: The server who runs breakfast by herself is amazing, polite and a delight. The bed was very comfy and I had a lovely view.
Disliked: When Spain was playing football, the service was abysmal. We couldn’t even get a beer or wine. The staff were very distracted, made lots of mistakes and seemed to forget they were running a hotel. Plus my room was really far away, so it was a long walk to and from the pool.
Was good. especial the pool. As it was extra hot - Weather
Liked: Cleanliness of the room and the beddings
Disliked: Isolated hotel
Very far out from everything
Liked: Had a large balcony
Disliked: Struggled to communicate in English with Receptionist
Liked: staff is friendly breakfast is fine
Disliked: air conditioning not working pool only open in the afternoon spa closed
Perfect stop-over
Liked: Convenient stop-over; staff extremely obliging. Secure parking. Nice pool. Good food.
Disappointed
Liked: Rooms are very spacious and cleaned to a good standard. Balcony and view are a good bonus. Bar staff were friendly. Fresh orange juice at breakfast was very nice
Disliked: First impressions the manager of reception was very unwelcoming and rude. Said check in wasn’t until 3 yet continued to check us in and wasn’t a problem as it was 2:30pm. Wanted to sit around the pool area as I was aware the pool itself wasn’t open (pool was dirty and filthy anyway) and Maria Jose was very rude saying that we couldn’t sit by the pool as there was no life guards. Tried to tell her we didn’t want to swim and she kept saying no. Girl at the bar with braces said we could and was very friendly. 4 star hotel with 2 star food options. Would not say this is a 4 star hotel at all. Breakfast and dinner options very limited. Think the staff are only interested if you are a business man or hosting/attending an event at the hotel. Considering we paid over 1,000€’s for our stay, I was very disappointed and will not be coming back. WiFi is terrible
Good to know
Please note that the outside swimming pool is closed from September to June. The Spa operates from September to June.
Children aged 15 and under are not allowed in the spa.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Hotel Isla de La Garena compared with other hotels in Alcalá de Henares
Based on guest scores and reviews for 91 places to stay in Alcalá de Henares. Distances as the crow flies.
- by guest reviews in Alcalá de Henares
- 20th of 91
- its score; the average in Alcalá de Henares is 8.6
- 8.0
- guest reviews
- 500
- from the centre of Alcalá de Henares
- 3.3 km
What’s near Hotel Isla de La Garena
Distances from the hotel as the crow flies. Listed monuments (Spain’s Bienes de Interés Cultural) from Wikidata.
- Casa de Hippolytus 1.3 km
- Complutum 1.9 km
- Madrid-Barajas Airport (MAD) 14 km
Frequently asked questions about Hotel Isla de La Garena
What are the check-in and check-out times at Hotel Isla de La Garena?
check-out is until 12:00.
Does Hotel Isla de La Garena have parking?
According to the hotel: parking, free parking, private parking, parking garage. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Hotel Isla de La Garena?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does Hotel Isla de La Garena have a pool?
According to the hotel: swimming pool, outdoor pool.
How far is Hotel Isla de La Garena from the centre of Alcalá de Henares?
About 3.3 km from the centre of Alcalá de Henares, as the crow flies.
What monuments are near Hotel Isla de La Garena?
Casa de Hippolytus, 1.3 km away and Complutum, 1.9 km away, as the crow flies from the hotel.
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