Loft Jorgito F by STS Apartments

About the hotel

Modern Renovated Apartment

Convenient Location

Private and Comfortable Stay

Book now to experience luxury at Loft Jorgito F by STS Apartments.

Facilities

• Internet access
• Parking
• Air conditioning
• Pets allowed
• Non-smoking throughout

Check-in and check-out

Check-out

until 11:30

Guest reviews

• T

  TIMOTHYUnited States

  1

  Unprofessional and accusatory Property Manager- Avoid this APT

  Liked: Within 10 minutes walk to the apartment from the train station. Five minutes to grocery stores, cafes and restaurants. Clean apartment and pictures represented it well.

  Disliked: This could have been a wonderful stay. Upon arrival we noticed a horrible sewer gas smell. The smell was coming from the shower drain in the bathroom. The property manager (PM) on WhatsApp, told us to air out the apartment by opening windows. One day later the odor did go down although lingered a bit. Our 2nd issue we had was no hot water. We never had hot water the entire stay. Due to the San Fermin festival - the reason we were there - the reason we paid an extraordinary amount for a two bedroom ($140 per night normally we paid over $500 per night for the festival)- the PM told us that a plumber would be dispatched as soon as possible but probably not until Monday. When the repair person came they were unable to fix the hot water. The PM indicated that he was working with the owner to provide a discount for the lack of hot water. The 3rd issue was the air conditioner cool air never reached the 2nd floor bedroom. When we called (they never picked up and sent messages that they were working on it). We asked to speak with the owner and the PM refused saying they were communicating with the owner. We checked in on Sunday, on Monday when we asked about the hot water and the discount the PM came back with an accusation that there was never a smell and we tampered with the boiler (We never saw a boiler). Further they insinuated that we made the story up for profit? Our vacation was over a month long, with several reservations on booking.com for apartments and hotels. WE have NEVER had such an unprofessional and infuriating situation. It would be interesting to find out if the owner was even contacted - I just find it interesting we weren't allowed to speak to the owner. My wife spent hours attempting to communicate and no hot shower for 4 days. I have every communication and records of the 5 attempted phone calls. When the PM did not offer a refund we took our complaint to Booking.com. Avoid this apartment and this PM when possible.

  Posted in July 2025

• C

  ClogzNetherlands

  10

  Good base for exploration of the region

  Liked: Well placed on the edge of Pamplona's town center, 15 minutes by bus, well placed versus regional access roads, facilities nearby include bakery/pastry shop, a decent supermarket, paid parking nearby (2 min on foot). Clean, well equipped, good contact with the proprietor, decent price setting. Had a good 2 week stay here.

  Disliked: Nothing comes to mind

  Posted in May 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property will not accommodate hen, stag or similar parties.

Please inform Loft Jorgito F by STS Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Managed by a private host

A deposit may be required at the property.