Hotel de la Cité Carcassonne - MGallery Collection

★★★★★Place Auguste Pierre PontView on map

About the hotel

Medieval Charm and Modern Luxury

Gardens and Pool with Basilica Views

Enjoy the serene gardens and outdoor pool offering stunning views of Saint Nazaire Basilica at Hotel de la Cite Carcassonne.

Culinary Delights and Michelin-starred Dining

Indulge in homemade pastries for breakfast, savor regional dishes in the brasserie, or dine at the Michelin-starred Barbacane restaurant. Don't miss out on the garden bar offering tapas with a view of the ramparts during summer.

Convenience and Services

With a 24-hour reception, shuttle service, and valet parking, your comfort is our priority. Explore wine tasting options and river cruises or simply relax in the classic or Provencal-style guest rooms with modern amenities.

Book now to experience the perfect blend of history and luxury at Hotel de la Cite Carcassonne - MGallery Collection.

Facilities

  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Hammam
  • Non-smoking throughout
  • Private parking
  • Outdoor pool
  • Sun terrace
  • Private check-in/check-out

Check-in and check-out

Check-out
until 12:00

Guest reviews

8.9

Fabulous

Average from 1,473 reviews

  • BenUnited Kingdom · Couple
    9

    Pricey, but I will return on my next visit

    Liked: Its proximity to the citadel. The views from my terrace. The attitude and helpful nature of the majority of the staff.

    Disliked: The decor in my room was rather dated.

    Posted in

  • kentIreland · Couple
    10

    Liked: Everything was just 1st class from start to finish. Beautiful suite. Lovely food for breakfast and the signature evening meal menu. Staff so friendly and helpful. 100% recommend to all.

    Posted in

  • JoseChile · Couple
    10

    A wonderful hotel to relax in an elegant medieval atmosphere

    Liked: The best hotel within the walled city of Carcassonne. It is stylish, romantically medieval but with all modern facilities. The staff were kind and keen to satisfy requests. Our room was spacious, with a large and elegant bathroom, a closet and a separate closet for the WC. Two windows overlooked a nice garden.

    Disliked: Perhaps the breakfast could have included a wider variety of breads.

    Posted in

  • JohnCanada
    10

    A few days of luxury in one of the most stunning areas

    Liked: The property is stunning and so very well located inside the walls. Very peaceful in the midst of a busy area.

    Posted in

  • GaryUnited States
    9

    Luxury within the historic fortress

    Liked: What can you say about a hotel inside the historic city, with views of the towers from the bedroom and bathroom windows - fantastic place, full of history and luxury.

    Disliked: Plastic shower tub was very narrow and difficult to use safely without fear of slipping and falling, and a mis-matched toilet lid kept trying to close while sitting on the toilet - very strange!

    Posted in

  • MichaelUnited States
    10

    Liked: Great food and drinks.

    Disliked: Bathtub is hard to stand up in because of the oddly shaped bottom.

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

Hotel de la Cité Carcassonne - MGallery Collection compared with other hotels in Carcassonne

Based on guest scores and reviews for 191 places to stay in Carcassonne. Distances as the crow flies.

by guest reviews in Carcassonne
12th of 191
its score; the average in Carcassonne is 8.5
8.9
guest reviews
1,473
from the centre of Carcassonne
1.4 km

What’s near Hotel de la Cité Carcassonne - MGallery Collection

Distances from the hotel as the crow flies.

  • Carcassonne Airport (CCF) 4.7 km

Frequently asked questions about Hotel de la Cité Carcassonne - MGallery Collection

What are the check-in and check-out times at Hotel de la Cité Carcassonne - MGallery Collection?

Check-out is until 12:00.

Does Hotel de la Cité Carcassonne - MGallery Collection have parking?

According to the hotel: parking, private parking. Ask the hotel whether you need to book it and whether there is a charge.

Are pets allowed at Hotel de la Cité Carcassonne - MGallery Collection?

Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.

Does Hotel de la Cité Carcassonne - MGallery Collection have a pool?

According to the hotel: swimming pool, outdoor pool.

How far is Hotel de la Cité Carcassonne - MGallery Collection from the centre of Carcassonne?

About 1.4 km from the centre of Carcassonne, as the crow flies.