Spark by Hilton Lyon Ouest





About the hotel
Riverside Luxury and Convenience
Prime Location: Situated on the scenic banks of the Saône, just a short drive from Lyon's historic old town.
Modern Amenities: Enjoy 102 well-equipped rooms, a restaurant, Arteloge Coffee Corner, and a gym, all complemented by free Wi-Fi and a 24-hour reception.
Deluxe Comfort: Indulge in air-conditioned rooms with flat-screen TVs, two private bathrooms, and a buffet breakfast option each morning.
Book now for a memorable stay at Hôtel Lyon-ouest, your gateway to the vibrant city of Lyon.
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Restaurant
- Business center
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Children's playground
- Breakfast in the room
- Non-smoking throughout
- Private parking
- Accessible parking
- Parking garage
- Kid meals
- Indoor play area
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Fabulous
Breakfast offer to be improved and enlarge
Liked: Clean private parking
Disliked: poor and too simple breakfast
Comfortable
Liked: Comfortable. Nice view over La Saône river.
Really good accomodation option
Liked: Location was in a quiet area with easy transport options. Hotel was quiet and comfortable, also very clean. Everything pretty good.
Disliked: Breakfast was not the best, there was only 1 cheese option for example which was not a good one, strange for a Hotel in France.
Great location!
Liked: Everything specially the walk along the river! Very dog friendly!
Disliked: Nothing all good
Disliked: I have been using Booking.com for hotel stays and car rentals for more than 10 years, and this will be the first time I have ever left a negative review for a hotel through this platform. The hotel itself is excellent in every respect. The location, cleanliness, comfort, and overall facilities were all very good. However, the attitude of the male receptionist during check-out was absolutely appalling. To briefly explain what happened: During check-in, I paid for the room with my credit card. I was then informed that an additional deposit was required. I tried to pay the deposit with the same credit card, but unfortunately, I had no available credit limit left. The two female receptionists on duty found a solution: they treated my initial card payment as the deposit and allowed me to pay for the room in cash instead. They also informed me that the deposit charged to my card would be refunded during check-out. They handled the situation in a very helpful, professional, and solution-oriented manner, and I would like to thank them for their assistance. The following morning, I went to reception to check out and explained the situation from the previous evening to the male receptionist on duty. Unfortunately, his attitude was extremely unpleasant. He insisted that no refund was due because, according to him, the card payment had already been cancelled. Despite explaining the situation clearly three times, he continued to refuse to believe me. He acted as though I had never paid for the room in cash and made comments along the lines of, “There is no payment to be refunded.” His attitude made me feel as though I was making up the entire story over €80–90, which I found deeply offensive and completely unacceptable. I asked him three separate times to contact the colleagues who had been on duty the previous evening to verify what had happened. Even this simple request seemed to be an unreasonable inconvenience to him.
Liked: Comfortable and clean and very friendly staff
Good to know
Our restaurant is open Monday to Friday for lunch.
Please note that when booking more than 9 rooms, different policies and additional supplements may apply.
Please note that the hotel car park is accessible on Rue Jean Marcuit, 69009 Lyon.
Pets are allowed for an additional fee of EUR 15 per pet per day. However, it is forbidden to leave them alone in the room.
The hotel reserves the right to make a pre-authorization of the amount of the first night on the credit card provided before the arrival of the customer.
A deposit may be required at the property.
Spark by Hilton Lyon Ouest compared with other hotels in Lyon
Based on guest scores and reviews for 200 places to stay in Lyon. Distances as the crow flies.
- by guest reviews in Lyon
- 10th of 200
- its score; the average in Lyon is 8.2
- 8.8
- guest reviews
- 3,263
- from the centre of Lyon
- 3.2 km
What’s near Spark by Hilton Lyon Ouest
Distances from the hotel as the crow flies.
- Lyon-Saint Exupéry Airport (LYS) 22 km
Frequently asked questions about Spark by Hilton Lyon Ouest
What are the check-in and check-out times at Spark by Hilton Lyon Ouest?
Check-out is until 11:00.
Does Spark by Hilton Lyon Ouest have parking?
According to the hotel: parking, private parking, accessible parking, parking garage. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Spark by Hilton Lyon Ouest?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Spark by Hilton Lyon Ouest from the centre of Lyon?
About 3.2 km from the centre of Lyon, as the crow flies.
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