Adrián Hoteles Jardines de Nivaria





About the hotel
Exotic Gardens and Pools:
Hotel Jardines de Nivaria boasts lush gardens and 2 outdoor pools, providing a serene oasis next to Fañabé Beach. Relax in style surrounded by tropical greenery.
Luxurious Spa and Leisure Facilities:
Indulge in the hotel's spa offerings, from a sauna and steam bath to a Vichy shower. Stay active with a putting green, tennis court, and fitness center, ensuring a well-rounded vacation experience.
Culinary Delights and Dining Options:
Savor a variety of cuisines at the hotel's 3 restaurants, including an international buffet and a gourmet dining experience at the Cúpula Restaurant under a stunning stained-glass dome. Unwind at the poolside bar with a refreshing drink.
Experience luxury and relaxation at Hotel Jardines de Nivaria - book your stay now for an unforgettable getaway.
Facilities
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Car hire
- Children's playground
- Sauna
- Dry cleaning
- Breakfast in the room
- Barber/beauty shop
- Table tennis
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Exceptional
This was our third stay at this hotel. It is in a good location by fanabe beach. It is very comfortable and clean. and g
Liked: Good location by fanabe beach. Comfortable room, good breakfast, plenty of sunbeds
Disliked: -
Good location lovely staff but suited more for the elderly
Liked: The pool was amazing and warm - tennis courts great and table tennis and pool were very helpful when the weather was not great
Disliked: Air con was either absolutely freezing or warm. Beds were okay, pillows were too long and narrow and could not get a good fit even with the Pillow menu. Dining hall was dated and food choice although vast was an average quality
0% child-friendly, Adults only!!
Liked: 1/2 I usually don't write negative reviews and almost always give top ratings on Booking – this is my first bad review, but I cannot remain silent. I never expected that in a 5-star hotel, I would need to dig through pool regulations before booking, which are impossible to find anywhere anyway. Our stay was completely ruined by the terrible staff attitude and the sheer arrogance of the management. The first major downside is how they treat children (0% child-friendly). My 10-year-old son was rudely forced out of the pool by a lifeguard (Stefano?) simply because he was swimming with a standard inflatable ring. My son does not speak English and only understood the aggressive hand-waving gestures ordering him out of the water immediately. This was incredibly stressful for a child. The lifeguard even banned playing with a tiny 10 cm ball. The pool area has 3 different zones – the hotel could easily allocate one for kids to play with small inflatables, but there was zero flexibility. Another situation completely ruined an entire day. We went to breakfast at 10:00 AM – exactly when the towel station opened, so we took towels and laid them on the sunbeds along with a bag of toiletries and my son's belongings. After breakfast, we had to stop by our room briefly because my son got a stomach ache (he needed medication and had to lie down for a moment). We returned around 11:30 AM, and our things were gone! The staff had rudely thrown them into a disposable trash bag and stuffed them in a towel storage room because they supposedly took a picture and 30 minutes had passed. In a 5-star hotel, this is unacceptable – the towels weren't there since 6:00 AM, only from 10:00 AM. We could have been at the restaurant or the beach; what we were doing is our business.
Disliked: 2/2 We called the manager, and the way the situation was handled was scandalous. The first part of the conversation was about the sunbeds. The manager treated us with utter condescension. Instead of being helpful and apologetic, she left us standing in the scorching heat with a sick child. We felt like criminals with everyone staring at us. She rudely snapped that the rules were on the wall for me to read. She didn't care at all that my child's personal belongings and our toiletries were thrown into a trash bag. Only after a long while did someone arrange some sunbeds for us, crammed under a tree. In the second part of the conversation, we brought up the incident from a few days prior regarding my son being kicked out of the pool. The manager's reaction was even worse. She arrogantly stated that when booking through Booking, "everything regarding the pool is in the online regulations." To top it off, she maliciously added: "if you want to swim with an inflatable ring, I invite you to go to the beach and swim in the sea." You expect class and solutions from a 5-star manager, not petty, rude remarks to a guest. The management completely failed. To be fair: the hotel cannot rely solely on the professionalism of Natalie from the restaurant, who is absolutely lovely. The entire restaurant staff was very professional. However, 5-star standards should apply to everyone – including frustrated lifeguards and, above all, the management, who completely failed the hospitality test. If you are traveling with family, avoid this hotel at all costs. Nothing can compensate for the stress caused to my child and the total lack of respect from the management. The customer service definitely does not deserve 5 stars.
Liked: The location of the hotel was great. Breakfast provided great choices and was very tasty. The pool bar service was great. The hotel was beautiful, spotlessly clean, and the staff was very curtious and helpful. The pool was 100%.
Disliked: The pool bar was very expensive
Excellent all round
Liked: Facilities and location were excellent, the hotel has an excellent feel to it The staff are exceptional, special mention to Grillo on the front desk who found me an upgraded room after my request to change rooms Would recommend 100 %
Amazing hotel will return
Liked: Amazing loved the hotel. Amazing pool, friendly staff that spoke great English. Breakfast was such a selection and really tasty. Room was spacious and bed was comfortable. Close to loads of restaurants. Evening entertainment. Parking in safe underground private part
Disliked: Can’t fault it
Good to know
Guests are required to show the credit card used to make the reservation upon check-in.
Dress code winter 01/09 - 30/04: Breakfast / Lunch: Cover- ups are required for breakfast and lunch. Footwear is required at all times. No wet swimwear will be allowed. Dinner: Gentlemen are asked to wear long pants and shirts with sleeves. No open-toe footwear (sandals / flip flops) or sleeveless shirts allowed. New Year’s Eve Gala Dinner: We kindly request our distinguished guests to attend elegantly, i.e. ladies in evening gowns and gentlemen black-tie.
Dress code summer: 01/05 - 31/08: Breakfast / Lunch: Cover- ups are required for breakfast and lunch. Footwear is required at all times. No wet swimwear will be allowed. Dinner: Gentlemen are asked to wear long pants or shorts and shirts with sleeves, shoes or sandals (no flip flops). Sleeveless shirts are not allowed.
Please note that room photos are illustrative. The room reserved may vary from the images shown.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Adrián Hoteles Jardines de Nivaria compared with other hotels in Costa Adeje
Based on guest scores and reviews for 131 places to stay in Costa Adeje. Distances as the crow flies.
- its score; the average in Costa Adeje is 8.6
- 9.2
- guest reviews
- 846
- from the centre of Costa Adeje
- 1000 m
What’s near Adrián Hoteles Jardines de Nivaria
Distances from the hotel as the crow flies.
- Tenerife South Airport (TFS) 17 km
Frequently asked questions about Adrián Hoteles Jardines de Nivaria
What are the check-in and check-out times at Adrián Hoteles Jardines de Nivaria?
check-out is until 12:00.
Does Adrián Hoteles Jardines de Nivaria have parking?
According to the hotel: parking, free parking. Ask the hotel whether you need to book it and whether there is a charge.
Does Adrián Hoteles Jardines de Nivaria have a pool?
According to the hotel: swimming pool.
How far is Adrián Hoteles Jardines de Nivaria from the centre of Costa Adeje?
About 1000 m from the centre of Costa Adeje, as the crow flies.
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