El Mastin del Pirineo Turistea

About the hotel

Prime Location and Modern Comforts

Enjoy your stay at El Mastin del Pirineo Turistea, conveniently located near the Convention Centre of Huesca. The spacious apartment offers city views, a fully equipped kitchen, and free WiFi for your convenience.

Outdoor Seating and Privacy

Relax on the balcony or terrace and take in the city atmosphere. With soundproofing and a private entrance, you can enjoy added privacy during your stay.

On-Site Dining Options

Satisfy your cravings at the snack bar and bar within the property. Experience a variety of delicious options without leaving the comfort of your accommodation.

Book now and experience the perfect blend of convenience and comfort at El Mastin del Pirineo Turistea.

Facilities

• Free WiFi
• Air conditioning
• Heating
• Terrace
• Pets allowed
• Lift / Elevator
• Bar
• Non-smoking throughout
• Sun terrace
• Snack bar
• Invoice provided

Check-in and check-out

Check-out

until 11:00

Guest reviews

• P

  PatrickUnited Kingdom

  8

  Comfy and clean property but problematic customer service

  Liked: The flat was in good condition and was very clean. The only minor issue was that the shower had a tendency to flood (after normal use). There were 6 of us in the flat and we had to use some of our alloted towels to mop the floors after showers had been taken (the shower is an open unit, without a door to prevent leakage). Aside from that, the apartment was clean and comfortable. Easy to access and in a good location.

  Disliked: The customer service provided leaves a lot to be desired. The online check-in process was laborious and frustrating. I spent about an hour resizing and reformatting our group’s photo IDs until the website finally accepted them. Once I had successfully achieved this (I don’t know why I couldn’t just send them via email, or similar) I received absolutely no information about what would happen next. After asking about the next steps in the process, I only received one message that read: “ya hiciste el checkin”. Literally, just that. Not a “Buenos días”, or “La mañana de tu llegada te enviaremos instrucciones sobre cómo acceder a la vivienda” (or similar). On the morning of the arrival, I received a WhatsApp message containing instructions of how to enter the property, as well as a message that said “if you have any questions, you can contact me from 10:00 to 20:00 everyday”. 9 minutes later (at 11:09 - during the stated office hours), I asked a question about parking that went unanswered. Unfortunately, my friend’s car got towed by the council to make room for a street market the next morning, and we had to pay a 230 euro fine. This also ruined one of our planned hikes for the weekend, as we had to spend the morning retrieving the car from the impound. While I completely accept that this is not the fault of the property, their lack of a response to the question, as well as the grim check-in experience, left a sour taste in the mouth. When I raised this issue with them (the lack of response and the cold manner in which they responded to my check-in query) I was told “I’m sorry, but…we manage more than 100 properties”, as well as accusing me of giving them “a lecture on professionalism” and that I had been “demanding information about external matters” (for asking literally one question). This is the first negative review I have ever left for a holiday rental, but it is clear as day that this company does not care about customer service.

  Posted in August 2026

• P

  PhilUnited Kingdom · Group

  7

  Good clean accommodation, close to local amenities, 50 minute drive to ski resort

  Liked: Good location

  Disliked: All ok

  Posted in February 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.