GF Noelia

About the hotel

Rooftop Pool and Sun Terrace with Stunning Views

Enjoy breathtaking city and mountain views from our rooftop pool and sun terrace at GF Noelia. Relax and unwind in style while taking in the beauty of Jardín Beach just 300 metres away.

Cozy Studios with Modern Amenities

Experience comfort in our bright studios adorned with warm colors and equipped with air-conditioning, a kitchenette, and a furnished balcony. Enjoy entertainment with a TV and stay refreshed with complimentary toiletries and a hairdryer in the bathroom.

Delightful Dining and Entertainment Options

Indulge in buffet meals featuring international and Canarian dishes at our restaurant, while the piano bar sets the mood with live music every evening. Explore nearby bars and restaurants within a short 5-minute stroll.

Book now for an unforgettable stay at GF Noelia and let us take care of the rest!

Facilities

• Free WiFi
• Parking
• Air conditioning
• Swimming pool
• 24-hour front desk
• Restaurant
• Family rooms
• Hiking
• Lift / Elevator
• Laundry
• Luggage storage
• Fishing
• Safety deposit box
• Bar
• Tour desk
• Horse riding
• Golf course
• Ironing service
• Meeting/banquet facilities
• Tennis court
• Car hire
• Dry cleaning
• Diving
• Windsurfing
• Games room
• Billiards
• Solarium
• Non-smoking throughout
• Outdoor pool
• Daily housekeeping

Check-in and check-out

Check-out

until 12:00

Guest reviews

• A

  amylN3333MXCouples

  2

  Worst all Inclusive Hotel

  Liked: It was out first time coming to this hotel, when arrived 9.20pm due to transfer taken a little longer after checking in the receptionist told us to head for some food but It shut at 9.30pm when we went into the restaurant not one member of staff said hello when asking do we take a seat a member off staff looked at there watch and went you only have 5min to eat which wasn't enough time so we had to leave and go out for dinner, I felt this was unacceptable as we thought something would be in place for late arrivals when travelling along time and already felt unwelcomed. At start of our holiday we had a lovely older man who was the life guard he let us all go and have lunch and then return straight to our sun beds, on day 3 there was a younger life guard and honestly he was very rude who sat under a umbrella with head phones in or he constantly woundred off, when going for lunch he said you'll need to take all your stuff with you as we can't reserve them but we explained were just going for lunch and stright back, we didn't have this problem the day before, he looked at his watch and went you have 20min to get back or he'd remove our stuff with a attitude, my is partner type 1 diabetic and this isn't enough time, we went to reception to speak about it and even the person at reception was abrupt about it and how they don't have a snack bar and this is the rules althrough it's not stated anywhere and the life guard didn't say anything the day he didn't have a issue, this isn't our fault that you can't provide a snack bar and not like we were away out for the day. So I had to head back to the sun bed while my partner went to eat so I could ensure she had enough time. There was two sun beds with towels on them with no one on them for 4 hours but we couldn't go for lunch was absolutely shocking how does that make sense. If you have “all inclusive,” be prepared to ask for drinks during meals we waited, but no one came to our table while selected pepole was served and at the bar, several times pepole would walk up and get served stright away while we were left still waiting althrough the bar person knew — we were simply ignored everytime. The food was exactly the same every single day and no kid options. I started to feel unwell by the second day and we both decided to eat outside, Another big issue is the attitude of some staff. The way they treat guests who speak Spanish is very different from how they treat those who speak English. “all inclusive” at this hotel does not mean comfort — it means constant asking and repetitive food, we’re not the only ones who felt this way as we spoke to many other lovely guests from the uk who felt excatly the same and we were all counting down the days to get home. This really spoiled the overall impression of the hotel and the vacation we had been waiting for all year, We will never be back to this hotel and area as we felt so unwelcomed and we really felt like we got ripped off with how much we paid to come here. We went on the submarine trip which was amazing and got took to las americas for a few hours and I couldn't believe the difference of how suddenly I felt so welcomed and everyone spoke to use like we belonged there, totally different to how we got treated in the north within the hotel and area as we got over charged at local bus station and when asking about this they said if we don't speak spanish then they can charge any prices they wish as we aren't being respectful which I've never had problems before of many European city's I've visited.

  Posted in August 2026

• A

  AX2100Family

  10

  Lovely staff let down by poor food

  Liked: We booked GF Noelia in Puerto de la Cruz for a peak August holiday, knowing that it was a 3-star hotel with fairly average reviews. We booked half board and weren’t expecting anything luxurious or fancy. What we did expect, however, was reasonably good, safe food and the basics you would normally expect from a hotel of this type. I want to start by saying that the hotel staff were excellent throughout our stay. Everyone we dealt with was pleasant, friendly and very helpful, including room cleaning lady and the management. In my opinion, the staff were doing their best with what they had to work with. Unfortunately, the food was a major disappointment. We arrived late because of a delayed flight and a very long transfer, with GF Noelia being the second-to-last hotel on the shared coach transfer. As half-board guests, we expected the usual sandwich tray or something similar to be available for late arrivals. There was no food available at all, so at around 10:05pm we had to go out and find dinner with our children. That was particularly disappointing after a long journey. Breakfast was very limited. There was usually one decent pastry, but it would disappear within minutes and often wasn't replenished. The other pastries were frequently stale, hard and unpleasant. On the positive side, the breakfast food we did eat appeared safe and there were enough basic options to get by. Dinner was more problematic. Dinner started at 7pm, but when we arrived at opening time, several dishes were already empty. It could take until around 7:20pm for them to be replenished, and the only pizza option sometimes wasn't ready until around 7:30pm. This was frustrating because we wanted to finish dinner and take the children out to enjoy the evening and the beautiful sunsets, rather than spend a large part of the evening waiting for food. There were two types of meat or fish cooked to order each night, which in principle was a good idea. Unfortunately, on several occasions they were undercooked. I repeatedly had to use Google Translate to ask the cooks in Spanish to cook the food properly. On one occasion the chicken was visibly pink inside, and on another occasion the fish was undercooked. There were queues at the cooking station, and it seemed to me that the cooks were under pressure to serve people quickly. I also didn't see temperature probes being used to check that the meat and fish were properly cooked. For us, one of the biggest disappointments was actually something very simple: ice cream for the children. We never expected a huge dessert selection, but we did expect basic flavours such as vanilla, chocolate or strawberry. Instead, coconut and lemon seemed to be available most of the time, with strawberry or vanilla appearing occasionally and chocolate only rarely. Our children were very disappointed, so we ended up buying ice cream outside the hotel, at around €2.70 per scoop. The yoghurt desserts were also often unpleasant-tasting, and some seemed very close to being off. The cakes were similarly disappointing. The bread rolls were extremely hard and there were only a couple of varieties. To be clear, we were not expecting a luxury buffet. We knew we were staying in a 3-star hotel and were perfectly prepared for simple food and limited choice. What surprised us was the overall quality and, in particular, the lack of some very basic things that even inexpensive family hotels usually manage to provide. My impression is that the hotel is under considerable pressure to keep its costs down. Whether this is because of the way package holidays are priced and structured, or simply the hotel's own budget constraints, I obviously can't say for certain. But it felt as though cost-cutting was taking place in areas such as food quality, replenishment and the number of staff available to prepare and serve food. It was a shame because the staff themselves were genuinely excellent. We still enjoyed our holiday because we made the most of it and had decent lunches outside the hotel. Puerto de la Cruz is a lovely place, and we enjoyed exploring the area. Including going to loro parque the capital Santa Cruz and la Oro tava valley. Local taxis were around €5-6 to go to town center, you could walk one way and take the taxi back. For us, though, the lesson is that we probably wouldn't book this hotel or this type of hotel again. Next time, we may look at cheaper destinations such as the Costa Blanca or Costa Dorada. GF Noelia could be a perfectly adequate 3-star hotel if expectations are kept low, but based on our experience, I wouldn't recommend it when the food is such a weak point. The staff deserve praise; unfortunately, the food and catering operation let the hotel down badly.

  Posted in August 2026

• C

  C7491HKtomaszsFamily

  2

  Mr Tomasz Sadowski

  Liked: Terrible! Do not fall for the positive comments! This place is dated cheap very small pool and rooms are stinking. Don’t ever go for all inclusive as you will be very disappointed. I will start from the rooms which are absolutely stinging fugs(non smoker) even we kept the door shut at all times still stinking. Aircon vent plastic panel set to blow directly in the bed probably to make you switch it off for the night ( I have solved this issue myself removing the cover panel and placing it upside down changing directions for blow into ceiling. We are not the early birds and we asked for are room to be cleaned later on rather then 8-9am in the morning! Cleaning lady returned for first time after 4 days. Food is very limited (do not go all inclusive!) I chosen to wait for choice of fresh meat or fish was often undercooked or overcooked. Also in the middle of the dining the cook would not fry more then 3-4 small pieces at the time ( I mean there’s so many people in the hotel and you feel pressured to take less on your plate because person behind you will have to wait ages for their food) Swimming pool on the roof without bar. Bar understaffed means you have to wait ages for your drink. Not the Ban-tenders fault as his running dining and the bar at the same time. I often don’t get a chance to give him full order for the family and he walks away to serve others! We often had to eat out and couldn’t be arsed with the bar at all! Waist of money. Paid 4K all inclusive for the family of for 10 days. Swimming pool tiny with not enough beds for guests. Only positive thing I can say about this place is Staff and Location. Won’t stay there again!

  Posted in August 2026

• 3

  382carolannkCouples

  6

  August 2026

  Liked: Location good. 15 min walk from town centre. Atmosphere: staff friendly & helpful but not much of atmosphere. Bar left unstaffed for long periods. Rooms: 1st studio photos included. Bathroom so small we could hardly open the door without it hitting toilet. Bath area tiny and very difficult to get round door, toilet& step into bath for shower. First room tatty and needing upgraded. Second studio better layout, however questionable if would suit families. The kitchen areas are more a concern of being a fire hazard than useful & are very small. Pool area clean & pleasant, however located on roof, 7 th floor and bar on ground floor. Not ideal if you have kids wanting drinks over the course of the day. Food not any better or worse than higher graded hotels in area. Pretty standard across the board. If you want to stay around hotel rather than go into town., area very limited in rating places. However, even in town centre, menus pretty much the same everywhere.

  Posted in August 2026

• C

  chrisdF7592EHFamily

  10

  LOVED IT

  Liked: We booked this hotel due to the location to the beech and other shops. The hotel was fantastic, the staff were all great and the rooms were perfectly fine. They were clean, tidy and serviced by the housekeeping regularly. We had a nut allergy person with us and we spoke to them prior to going and was advised to discuss more when we arrived. There was some things that couldn't be eaten and the staff bent over backwards to ensure as he was given good quality food having specially brought and cooked it for her. This made us and her feel safe and welcomed. Sergio, we cant thank you enough for your support and help THANK YOU. ROOM 212&211

  Posted in August 2026

• D

  donnatE3697MU

  10

  Question

  Liked: Hi I’m coming soon on all inclusive is Prosecco included in it as the travel rep says it was Thanks Donna

  Posted in August 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

Please note that, if the number of guests at check-in is different from the number of guests in the reservation, a surcharge will be applied. If there is a need to change the room type, the guest will have to pay the difference.

Please note that children up to 23 months old are considered babies, and stay free of charge in a baby cot.

Please note that special requests are subject to availability and may incur incur an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.