B&B HOTEL Madrid Centro Plaza Mayor

About the hotel

Historic Charm in the Heart of Madrid

Traditional Decor with Contemporary Touches

Experience the perfect blend of old-world charm and modern comfort at our hotel in Plaza Santa Cruz. The 19th-century building exudes historic charm, with wood-panelled walls and parquet floors, while modern lighting and artwork add a contemporary touch.

Modern Amenities for a Comfortable Stay

Enjoy the convenience of free Wi-Fi, satellite TVs, and a complimentary safe during your stay. Relax in style and immerse yourself in the vibrant culture of Madrid, just steps away from Plaza Mayor and Puerta del Sol.

Book Your Stay Today

Immerse yourself in the rich history and modern luxury of our hotel. Book now for an unforgettable experience in the heart of Madrid.

Facilities

• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Non-smoking throughout
• Daily housekeeping
• Concierge service
• ATM/cash machine on site
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas

Check-in and check-out

Check-out

until 12:00

Guest reviews

• V

  VeronikaCzechia

  4

  Liked: Central location, nice coffee corner instead of breakfast, good mattress

  Disliked: Old furniture and bad maintenance - looks better on photos. We booked 6 same rooms - but some were in -1 facing ventilation and looked different. You can hear everything from the street.

  Posted in October 2026

• I

  IvanaSwitzerland

  9

  Great value for the price

  Liked: Very clean, perfect for a night or 2 if you just need a place to sleep. Great location, everything close by. We enjoyed it, great value for a 2 star hotel.

  Posted in October 2026

• G

  GenevieveSouth Africa

  7

  The room was so small. Very dark in hotel. Had too carry heavy suitcase up the stairs to go to lifts

  Liked: Location

  Disliked: Shower water pressure

  Posted in October 2026

• M

  MarziehUnited Kingdom · Couple

  7

  Liked: Clean, good location, good staff

  Disliked: Just expensive

  Posted in October 2026

• E

  Erick HoracioMexico · Couple

  10

  Great hotel location and stay

  Liked: Location perfect, 1-minute walking from the Plaza Mayor square, markets just around the corner. The staff is great. Overall, great place ideal for shorts stays.

  Disliked: Everything was ok

  Posted in September 2026

• R

  RichardSpain

  10

  Liked: Excellent position for city sights, coffee corner a brilliant idea.

  Disliked: Shower a bit weak and leaked onto the floor.

  Posted in August 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

When booking more than 3 rooms, different policies and additional supplements may apply.

Pets are allowed on request. Pets have a cost supplement is: 20 EUR per pet per day. Direct payment at the reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.