Crowne Plaza Madrid - Centre Retiro by IHG

About the hotel

Luxurious Accommodation

Experience luxury at its finest at Crowne Plaza Madrid - Centre Retiro. With a garden, private parking, and a terrace, this 4-star hotel offers a serene escape in the heart of Madrid.

Convenient Amenities

Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay. Indulge in delicious meals at the on-site restaurant or unwind with a refreshing drink at the bar.

Prime Location

Located just 2.8 km from Reina Sofia Museum and Atocha Train Station, and 1.8 km from El Retiro Park, our hotel is the perfect choice for travelers looking to explore the vibrant city of Madrid. Book your stay at Crowne Plaza Madrid - Centre Retiro for an unforgettable experience.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Garden
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Bar
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Meeting/banquet facilities
• Non-smoking throughout
• Private parking
• Parking garage
• Wheelchair accessible
• Toilet with grab rails
• Outdoor furniture
• Fire extinguishers
• Invoice provided
• Smoke alarms

Check-in and check-out

Check-out

until 12:00

Guest reviews

• N

  NohaUnited Arab Emirates

  5

  Liked: Suite was of good size for my family

  Disliked: We found cockroach that crawled over us while sleeping that we had to wake up and kill, next day we came back and the dead insect was still there on floor uncleaned.

  Posted in October 2026

• S

  StephenAustralia · Couple

  8

  Lovely hotel in a good location

  Liked: Hotel was perfectly adequate for our short stay. Reception staff were always very friendly and helpful. Location is reasonably close to central Madrid taking about 10 minutes in a taxi and also not too far from the train station or the airport.

  Disliked: Rooms were quite small. Nowhere to put luggage and be able to walk around it

  Posted in October 2026

• P

  PardipUnited Kingdom · Couple

  10

  Liked: Fantastic hotel, great location and staff

  Posted in September 2026

• H

  HayleyUnited Kingdom

  10

  Great Hotel

  Liked: Great stay at the Crowne Plaza. We arrived off an early flight and got checked in by the amazing Paloma. She couldn't do enough for us. Spacious room, complimentary water in room and air conditioning was a blessing. Breakfast had plenty variety to pick from, coffee was good. We ate at the hotel one night and food was tasty with extremely pleasant staff. Had small bites in the bar area, great service. Hotel is located near the Metro for ease of getting about. Loved our stay, and will be back next time we are in Madrid.

  Posted in September 2026

• J

  JoshuaUnited States

  7

  Disappointed

  Liked: Staff helpful, and rooms very clean

  Disliked: I was in the room 816, the light bolts in the bathroom were burnout, We didn’t have internet in the room,the staff in the reception area said that they were working on that, I got internet the night before I let. The safe was out of work and my passport was in the safe, and the technician came to open the safe 7:20 AM and my taxi was scheduled for 8 AM to take me to the airport.

  Posted in August 2026

• R

  RichardIreland

  10

  Liked: Location, facilities, brightness but most of all the friendliness and good humour at reception.

  Disliked: Nothing

  Posted in August 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

A deposit may be required at the property.