El Encanto de Lopez Casero

About the hotel

Convenient Location

Explore Madrid with ease - Thyssen-Bornemisza Museum and El Retiro Park just a short distance away. Gran Via and Gran Via Metro Station are also within reach for easy access around the city.

Modern Amenities

Relax in style in our air-conditioned apartment with a balcony and free WiFi. Enjoy the convenience of a fully equipped kitchen, dining area, dishwasher, and a cozy living room with a flat-screen TV.

Near Major Attractions

Experience the excitement of Santiago Bernabéu Stadium and the vibrant atmosphere of Puerta del Sol nearby. With Adolfo Suarez Madrid-Barajas Airport just 9 km away, your travels are made stress-free.

Facilities

• Free WiFi
• Non-smoking rooms
• Air conditioning
• Heating
• Family rooms
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Allergy-free room
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Delivered food - securely covered
• Breakfast takeaway containers

Check-in and check-out

Check-out

until 11:00

Guest reviews

• V

  VeraPortugal

  4

  Liked: The apartment itself is spacious and the location is convenient, with a supermarket and a metro station nearby.

  Disliked: That said, the overall experience was disappointing. Communication with customer service was poor and often uncomfortable. We were asked to provide an unusual amount of personal data, including ID details, and all guests were required to sign documentation, which felt excessive and was not clearly explained in advance. The deposit policy was another major issue. We were not informed beforehand that a deposit was required and only received this information later through a long contract with very strict conditions. There are detailed rules allowing money to be deducted for minor issues (for example, not taking out the trash), so this is something future guests should be very aware of. Basic amenities were also lacking. We were six guests but only received five towels. When we pointed this out, we were told all towels had been provided, and no additional towel was brought, leaving two guests to share. The amount of toilet paper provided was also insufficient for the number of people staying. Finally, the key pickup location is far from the apartment, which makes little sense and adds unnecessary inconvenience to the stay. Overall, despite the apartment itself being nice, the experience did not feel worth the price paid due to the service, policies, and logistics.

  Posted in February 2026

• K

  KataHungary · Group

  10

  Exceptional

  Posted in November 2024

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property does not accommodate bachelor(ette) or similar parties.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.