GRAN VIA Boutique apartments

About the hotel

Luxurious Accommodations

Indulge in our air-conditioned units with modern amenities and cozy seating areas with flat-screen TVs.

Convenient Location

Located just steps away from Gran Via Metro Station and major attractions like Thyssen-Bornemisza Museum and El Retiro Park.

Complimentary WiFi and Parking

Stay connected with free WiFi and enjoy the convenience of on-site private parking during your stay.

Experience the best of Madrid at TOP Gran Vía Houses. Book now to secure your unforgettable stay!

Facilities

• Free WiFi
• Parking
• Air conditioning
• Non-smoking throughout
• Private parking

Check-in and check-out

Check-out

until 11:00

Guest reviews

• M

  MariaUnited States

  8

  Excellent location to start for all essential places to visit

  Liked: Location

  Disliked: wifi was slow

  Posted in January 2026

• S

  SteveUnited States

  1

  The host is a crook. Avoid these properties and stay somewhere else

  Liked: Nothing. This was an absolute disaster. Beyond the tale of woe below, the studio apartment we actually did get into had no windows, no escape route if there was a fire. The building was dark and not very inviting. Felt cold too.

  Disliked: Well, to start with, the host is a crook. We booked the night before our arrival in Madrid. Messaged the host when we landed at the airport (we had received a confirmation via Booking.com, but no instructions from the host as you usually receive when you book). We proceeded to the address listed on our reservation, but still nothing from the host at check in time. We tried calling the host at the number provided on our reservation--no answer. We called Booking.com customer service--they tried to call the host--no answer. Booking.com said they would email the host, and if there was no response in a half an hour, they'd refund our money. The host apparently emailed back right at the half hour point, but still no contact with us. Oh, they're using the WhatsApp app that I didn't have on my phone. Ok, get WhatsApp. Host texts address is actually not where we are--walk around the block to find the place--it's in an alley next to some restaurant. Host texts I need to watch a video to get in. Watch video and use provided door code to get into apartment shown in the video. Where's the other half of the apartment? The magic video took us to a studio apartment, not the 2br/2ba unit we had rented. Host doesn't understand 2br/2ba--have to explain what that means. Says I'm in the wrong apartment (the electronic lock code he gave me worked on this unit...); tells me to go upstairs to 3rd floor unit. Go upstairs to 3rd floor unit; use provided door code (same type of lock)--no entry. Text host to provide me with the code--nothing. Wait 10 minutes (already 1.5 hours past when we arrived onsite...) and I tell the host we are going elsewhere. Twenty minutes later host texts back claiming I didn't follow instructions. Nope, watched provided video. Used door code provided. Got into a studio apartment. Tried third floor apartment with same code provided--nothing. Felt like a bait & switch.

  Posted in January 2026

• H

  HairuSpain

  1

  Disliked: The owner wasn't reponsible enough to provide us with the details for check-in before we areived so we had to look for another place to stay at. And also the owner didn't give us a redund saying they had sent us details when we recieved nothing at all. Super disappointed.

  Posted in December 2025

• C

  Christi SagariyaCzechia · Couple

  10

  Warm service

  Liked: Location is very close to city center

  Disliked: Nice place and good cleanliness

  Posted in November 2025

• C

  CatherineFrance

  10

  Very cozy place and central. Perfect for family

  Liked: Top localization, especially if you have kids underfoot. It’s very central, easy access and has everything around.

  Disliked: Missing a broom to clean up the crumbs after meals. The noise outside but that comes with the central localization. Couldn’t close the shutter all the way down though, because of the table and chairs on the balcony.

  Posted in November 2025

• R

  Rob van BuulNetherlands

  6

  Family stay with older people

  Liked: Location is good

  Disliked: No elevator Dangerous small and narrow stairs inside appartment Not cleaned properly Airco units inside very noisy

  Posted in August 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.