Hello Madrid

About the hotel

Convenient Location

Located in the Hortaleza district, Hello Madrid offers easy access to top attractions like Santiago Bernabéu Stadium and El Retiro Park. With Plaza de España Metro Station just 10 km away, exploring the city is a breeze.

Comfortable Accommodation

Experience comfort in our guest house with units featuring private entrances, air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy the convenience of free WiFi, a desk, wardrobe, washing machine, and coffee machine in select units.

Nearby Amenities

IFEMA is a short 3.6 km away, making it perfect for business travelers. With the Adolfo Suarez Madrid-Barajas Airport a mere 6 km distance, your travel convenience is ensured.

Book your stay at Hello Madrid now for a memorable experience!

Facilities

• Free WiFi
• Non-smoking rooms
• Air conditioning
• Room service
• Heating
• Family rooms
• Pets allowed
• Luggage storage
• Non-smoking throughout
• Pet bowls
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Breakfast takeaway containers

Check-in and check-out

Check-out

until 11:00

Guest reviews

• M

  MiguelNetherlands · Couple

  5

  I needed an emergency hotel after a diverted flight, I did a quick check in but this was not a pleasant experience

  Liked: It was close to Chamartin. I needed it as emergency and it sufficed… It seems new all furniture

  Disliked: - The pillow was extremely thin, impossible to sleep - The feeling of being in a normal apartment that has been converted to a 3 room hostel its nauseous. New reality of Madrid and other european cities. - Air conditioner from other rooms was making noises the full night - The location of the place is slightly misleading if you are in a hurry. It would be better to point out to the actual apartment. - Bathroom was not able to be locked

  Posted in September 2026

• A

  AfonsoIndia

  8

  Excelente

  Posted in September 2026

• D

  DiogoPortugal

  1

  No hot water in the apartment

  Disliked: We were a group of 6 people and only had 4 towels to take showers, we could deal with that, it's ok, but not having hot water in the apartment is a bit too much...

  Posted in May 2026

• Y

  YaelIsrael · Couple

  2

  Getting to the place is practically an escape room. Once you success getting in, there will be 4 rooms attached to each

  Posted in March 2026

• N

  NezaKuwait

  5

  Everything should be fix before you accept any teenants

  Liked: Room are good they are comfortable

  Disliked: Washing machine is not working tv no remote we can not use

  Posted in March 2026

• A

  AndrésArgentina

  7

  A decent place to spend the night between flights

  Liked: This is the kind of setup where everything happens remotely — you pay, register, and pick up the key from a safe box. I messed up the online registration and ended up outside in front of a locked door, but it all got sorted out pretty quickly — their support was very responsive both by email and phone, so I didn’t spend more than five minutes on it. I was traveling with a dog; the staff member first gave me all the check-in instructions and access codes, and only then asked me to pay an extra €5 for the dog — much appreciated. The room was clean and comfortable, perfect for a couple of nights. The bathroom was spotless, and the kitchen was well equipped with a fridge, microwave, and dishes. The sound isolation between rooms was decent. I really liked the neighborhood — very calm, with nice places to eat and take a walk before bed — and, most importantly, it’s super close to the airport.

  Disliked: It’s kinda sad that everything is remote now and there’s no one to actually talk to anymore, but I guess that’s just how things are and it’s not going to change.

  Posted in October 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.