Hotel Puerta America

About the hotel

Exclusive Design by Renowned Architects

The Hotel Puerta America boasts exclusive and avant-garde design crafted by world-famous architects like Norman Foster, Jean Nouvel, and Zaha Hadid. Each floor, a masterpiece designed by a different international architect, offers a unique and luxurious experience.

Modern Amenities and Comfort

Enjoy comfortable rooms featuring 1 queen-size or 2 twin beds, along with flat-screen smart TVs equipped with Chromecast for seamless audiovisual streaming. Immerse yourself in luxury and convenience during your stay at Hotel Puerta America.

Gastronomic Delights and Stunning Views

Indulge in modern interpretations of traditional Spanish cuisine at the hotel restaurant. Take in the picturesque surroundings at the terrace and garden, or unwind at the top-floor bar with breathtaking views of Madrid's skyline.

Experience luxury and sophistication at Hotel Puerta America - Book your stay now for an unforgettable experience.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Garden
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Car hire
• Dry cleaning
• Breakfast in the room
• Packed lunches
• Currency exchange
• Babysitting/child services
• Non-smoking throughout

Check-in and check-out

Check-out

until 12:00

Guest reviews

• C

  CamilMorocco

  10

  Business trip

  Liked: Design, personnel et propreté

  Posted in October 2026

• M

  MarkGermany

  8

  Liked: cooles Design, tolle Exec. Lounge für meetings

  Posted in October 2026

• P

  PatrycjaPoland

  10

  Great concept hotel, lovely staff, great for quiet night sleep if you don’t want to be in the centre. Highly recommend

  Liked: Great concept hotel if you want something unique and not cookie cutter. My room on the 5th floor was spacious and the bathroom the best design for functionality. Staff were super helpful and friendly and had a lot of patience to help me select the room that would fit my needs. The location is on the middle of no where which is great if you want quiet night sleep and 20 min easy connection to the centre. Would def stay again.

  Posted in October 2026

• R

  robertUnited States · Couple

  10

  Excellent!

  Liked: My wife and I had a junior suite. The room was large and comfortable with a nice view. The breakfast is varied and truly excellent. All of the staff is very pleasant and helpful. I chose this hotel because they have a very large luggage storage room that I was able to leave my bicycle and other luggage during a few days while we were out of Madrid.

  Posted in October 2026

• E

  erantalIsrael

  5

  Liked: Close to the airport

  Disliked: Room smell like wet dog or dirty socks, I ordered room service after not eating all day.. Thay say 20 minutes it will be in my room, I called after an hour thay say problems in the kitchen.... Not started even... I expected much more from a presumably 5 stars hotel... Plus 30 euro parking.... For 5 hours.... They have a lot of improvements to do for sure new carpet in the very badly smelling room the worst I ever been in... And I am in at least 80 different hotel rooms every year

  Posted in October 2026

• R

  RollandSwitzerland · Couple

  9

  Disliked: It took the hotel ages to send me the invoice for our stay. The communication was somehow not so good.

  Posted in October 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

When booking more than 9 rooms, different policies and additional supplements may apply.

The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.

All cots and extra beds are subject to availability and have to be requested in advance.

Please note the following prices for children's breakfast:

*up to 4 years, free;

*from 5 to 12 years, EUR 12,50 per day.

Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Swimming pool: Closed from Wed, Sep 16, 2026 until Mon, Jun 14, 2027

A deposit may be required at the property.