Hotel Serrano

About the hotel

Prime Location in Salamanca District

Located just 400 meters from Rubén Darío Metro Station, Hotel Serrano by Silken offers a prime spot in the upscale Salamanca district of Madrid. Surrounded by trendy shops on Ortega y Gasset Street, guests can easily explore Plaza Cibeles and Retiro Park within a short walk. Convenient bus connections to the city center make sightseeing a breeze.

Stylish Rooms and Convenient Amenities

The hotel boasts stylish rooms equipped with modern comforts like flat-screen TVs and air conditioning. Guests can enjoy a delicious buffet breakfast in the morning and opt for room service for added convenience. Additionally, the on-site bar and 24-hour reception staff ensure a comfortable stay.

Personalized Service and Local Recommendations

At Hotel Serrano by Silken, guests can expect personalized service with staff readily available to assist with any needs. Whether it's recommending nearby restaurants or arranging special requests, the dedicated team ensures a memorable experience in Madrid.

Book your stay at Hotel Serrano by Silken for a delightful blend of comfort, convenience, and personalized service in the heart of Madrid's Salamanca district.

Facilities

• Free WiFi
• Parking
• Air conditioning
• 24-hour front desk
• Room service
• Heating
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Dry cleaning
• Breakfast in the room
• Non-smoking throughout
• Daily housekeeping
• Shared lounge/TV area
• Concierge service
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms

Check-in and check-out

Check-out

until 12:00

Guest reviews

• H

  HemnUnited Kingdom · Couple

  10

  That’s good and good, Customer Service

  Posted in October 2026

• K

  KirstenCosta Rica

  9

  Liked: Location. Good size of the room. Very nice staff.

  Posted in September 2026

• V

  VighneshUnited Kingdom · Couple

  8

  Highly recommend

  Liked: Great location. Spacious rooms and friendly staff

  Disliked: Nothing

  Posted in September 2026

• F

  FelipeMexico

  10

  Perfect

  Liked: Excellent location walking distance to best shopping zone of Madrid

  Disliked: Nice, clean, staff, location.

  Posted in September 2026

• M

  Maria FUnited States

  6

  Breakfast should be nicer

  Liked: The location is perfect

  Disliked: It needs updates. The staff should be more attentive and help with luggage going up the stairs.

  Posted in August 2026

• E

  ElenaBulgaria

  10

  Pleasure, kind staff and great location

  Posted in August 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.