LOFT STAR THE PALMER HOUSE

About the hotel

Luxurious Accommodation in Madrid

Prime Location: Nestled in Madrid, just steps away from major attractions like Temple of Debod and Plaza de España Metro Station.

Modern Amenities: Enjoy free WiFi, a flat-screen TV, and a fully equipped kitchen in this sustainable and soundproof apartment.

Convenience and Comfort: With air-conditioning, walk-in shower, and allergy-free environment, this non-smoking apartment is perfect for a relaxing stay.

Experience the best of Madrid at LOFT STAR THE PALMER HOUSE. Book now for a memorable stay!

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Airport shuttle
• Soundproof rooms
• Non-smoking throughout
• Accessible parking
• Airport shuttle (additional charge)
• Parking garage
• Allergy-free room
• Electric vehicle charging station
• Shuttle service
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guest room sealed after cleaning
• Access to health care professionals

Check-in and check-out

Check-out

until 11:00

Guest reviews

• C

  Caroline Regina SertoriBrazil

  1

  The worst property with a bathroom that will give me nightmares forever

  Liked: The location, but it doesnt worth the price and the humiliation of the extremely poor condition of the property.

  Disliked: Hello, I would like to reach out to report a very disappointing experience at Loft Palmer. The property is extremely poorly maintained, and I would like to list the issues we encountered—none of which allowed us to cancel our stay. To begin with, we were charged a late check-in fee of €50, which was never disclosed until we were already traveling. The listing stated that check-in was available until 9:00 PM, yet these abusive fees were only revealed at the last minute. The situation worsened upon arrival. The infrastructure is shockingly inadequate for the price charged. The handle of the main door literally fell into our hands, with a screw and a piece of paper used as a makeshift fix. The room was dirty, with dust and debris from previous guests under the mattresses. The refrigerator was in terrible condition, with the rubber seal detached and no basic maintenance performed. The bathroom was even worse. The door had no lock, and the sink—an improvised installation—was falling apart. The shower area was absurdly cramped, with no hooks or supports to hang clothes, separated only by a flimsy plastic curtain that spread water across the bathroom. The showerhead was broken and barely functional. Worst of all, despite booking and paying for a family of five, the hot water lasted only one timed shower of four minutes. After that, the water turned ice cold—in 5°C weather in Madrid—with a four-year-old child. This was humiliating. We felt intimidated to confront the owner, as we were in a foreign country with a small child. As cancellation was not possible and we were forced to endure this deplorable situation at an unreasonable cost.

  Posted in December 2025

• K

  KhaledUnited Kingdom · Family with young children

  10

  Exceptional

  Liked: Good

  Disliked: No thing

  Posted in October 2024

• G

  GiancarloChile

  2

  Unpleasant

  Disliked: We call many times for assistance with the shower and the host never showed up.

  Posted in October 2024

• N

  NourinezhadPortugal · Family with young children

  5

  Passable

  Posted in August 2024

• J

  J.troshanskaNorth Macedonia

  6

  Pleasant

  Liked: Locatuon was OK, near to the center. Price was OK. It is safe environment full with young people.

  Disliked: There are no windows, it is ex shopping store. It is strange appartment and takes time to addapt. Air condition is too loud, but it was great that to have it.

  Posted in July 2023

• D

  DainjaruSpain

  6

  Pleasant

  Liked: Location

  Disliked: Noise outside

  Posted in May 2023

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property does not accommodate bachelor(ette) or similar parties.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.