Relais & Châteaux Heritage Madrid

About the hotel

Luxurious Amenities

Feel at home in our guestrooms featuring premium amenities like iPod docking stations and designer toiletries. Enjoy flat-screen TVs and complimentary Wi-Fi to stay entertained and connected throughout your stay.

Dining and Recreation

Indulge in a buffet breakfast and dine at the hotel's restaurant for lunch or dinner. Unwind with a drink at the bar/lounge or grab snacks at the coffee shop. Take advantage of recreational activities such as renting bicycles or relaxing on the terrace.

Convenience and Accessibility

Benefit from services like concierge assistance, dry cleaning, and a 24-hour front desk. Our multilingual staff ensures a seamless stay. With a surcharge, utilize the airport shuttle for convenient travel arrangements. Book your stay at Relais & Châteaux Heritage Madrid for an unforgettable experience.

Facilities

• Elevator
• Safe-deposit box at front desk
• Multilingual staff
• Meeting rooms
• Smoke-free property
• Tours/ticket assistance
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Concierge service
• Wheelchair accessible

Check-in and check-out

Check-out

until 12:00

Guest reviews

• M

  marcelo

  10

  Wonderful stay in Madrid

  Liked: This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.

  Posted in October 2025

• M

  Marjan

  8

  Liked: Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by.5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.

  Posted in October 2025

• C

  Cathy

  10

  Liked: Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.

  Posted in October 2025

• J

  JeanneFamily

  10

  Liked: The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.

  Posted in October 2025

• D

  Denis

  10

  Excellent

  Liked: The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.

  Posted in September 2025

• K

  KirtiFamily

  10

  Liked: The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.

  Posted in September 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A deposit may be required at the property.