Suites Roc Portonova





About the hotel
Recreational Amenities
Enjoy both indoor and outdoor pools, along with an arcade/game room and communal living room.
Dining and Drinks
Indulge in a meal at the on-site restaurant, grab snacks at the cafe, or sip on a drink at the bar/lounge or poolside bar.
Featured Amenities
Benefit from services like dry cleaning, a 24-hour front desk, and multilingual staff. Self-parking is also available.
Ready to experience a perfect blend of relaxation and fun? Book your stay at Apartamentos Roc Portonova today and get ready to create unforgettable memories.
Facilities
- Elevator
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Table tennis
- Wheelchair accessible
- Outdoor furniture
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Good
Liked: The apartment was clean and the staff were very helpful. There was ongoing renovation but the room we got was not renovated yet so it was outdated. Hopefully we can come back again once the renovation is complete because the apartment has a great location close to shops and the beach.
Liked: Upon arrival we asked about the baggage storage as we arrived before check in time, they showed us to a storage room that was unlocked and was more like a staff room. Just to later see that others were having their goods stored in a locked room. After when was finally time for check in they let us know there is a safety deposit for the booking which was hidden in the policy. Just to find out that not only the room we were put in was a complete mess with lots of issues but also our view was the bins (trash cans) from the restaurant in front of the hotel. We couldn’t see the see, and everything the balcony smelled like barbecue from the restaurant we couldn’t dry our clothes there as it will make them smell, and the second night they put a group of loud boys that didn’t stop shouting until 4 in the morning in the apartment over us. Not what I paid for and I wouldn’t be coming back.
Liked: The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
Liked: Sadly not an impressive stay. Building was under construction but this caused lots of inconvenience for us and really put a downer on the holiday. Hotel was extremely dusty and corridors smelt really bad which was bad due to a member of the party being asthmatic. There was very loud construction work which started early most mornings and woke us up. There was also several days of our trip where we woke up to no water, not hot water and on some occasions while we were in apartment we had no power as power cut out. This was unacceptable and hotel did not seem too bothered.
An absolute nightmare avoid avoid avoid!
Liked: I must make everybody aware do not visit this hotel. There are enormous works including electricity being cut off no hot water. The pool is not usable dust and workmen everywhere the lifts didn’t work. Nobody manning the reception desk to deal with our problems. And when we rang, we just got a answerphone and then cut off absolutely appalling avoid avoid avoid. such danger I can’t upload as many photographs as I took, but it was terrible
decent apartment
Liked: Still awaiting the slight refund from the hotel - no breakfast on last day
Good to know
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to October.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.
Suites Roc Portonova compared with other hotels in Magaluf
Based on guest scores and reviews for 62 places to stay in Magaluf. Distances as the crow flies.
- its score; the average in Magaluf is 8.2
- 7.2
- guest reviews
- 104
- from the centre of Magaluf
- 2.1 km
What’s near Suites Roc Portonova
Distances from the hotel as the crow flies. Listed monuments (Spain’s Bienes de Interés Cultural) from Wikidata.
- Torre de Sa Porrassa 1.6 km
- Palma de Mallorca Airport (PMI) 17 km
Frequently asked questions about Suites Roc Portonova
What are the check-in and check-out times at Suites Roc Portonova?
check-out is until 11:00.
How far is Suites Roc Portonova from the centre of Magaluf?
About 2.1 km from the centre of Magaluf, as the crow flies.
What monuments are near Suites Roc Portonova?
Torre de Sa Porrassa, 1.6 km away, as the crow flies from the hotel.
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