Hostal Vista Alegre





About the hotel
Stunning Beachfront Location
Experience a delightful stay at Hostal Vista Alegre, just steps away from the beach in Alcúdia. Enjoy the picturesque views of the marina from our family-run guest house.
Charming Rooms with Sea Views
Relax in our cozy rooms featuring tiled floors, modern amenities, and some with private balconies overlooking the seafront promenade. Your comfort is our priority.
Concierge Service and Nearby Attractions
Let our dedicated staff assist you in exploring Mallorca's hidden gems. Visit S’Albufereta nature reserve or delve into history at the Roman ruins of Pollentia, both just a short drive away.
Book your seaside getaway at Hostal Vista Alegre now!
Facilities
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Luggage storage
- Non-smoking throughout
- Daily housekeeping
- Street parking
- Beach
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- First aid kit available
- Guest room sealed after cleaning
- Face masks for guests available
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Pleasant
AVOID
Liked: Good location
Disliked: The biggest problem with this hostal is the self check-in, with no staff at all. The automatic kiosk was malfunctioning and many guests were stuck in front of it for a very long time. As a result, after getting my key, I had no idea that my private bathroom was not inside the room (which did not match what was shown when I booked), and nobody informed me, there was only a sheet of paper on the wall with a diagram indicating that the bathroom was not in the room. I called the owners, but their English was very poor and communication was impossible. They refused to change my room, claiming everything was fully booked, even though rooms were available on Booking that same day. When they realised they couldn't communicate with me, they simply stopped answering my calls. I was therefore forced to contact Booking's customer service, who told me the property wasn't responding to their messages either and simply asked me to wait for the owner to come. He kept saying he'd be there "in 5 minutes," so I had to wait three hours in the hostal, without food or water, and turn to other guests for help, but all of whom had their bathroom inside their room. Eventually, the owner came, used a key to open a door on the other side of the corridor and told me it was my private bathroom, with no signage in English on the door. I received neither an apology nor any explanation. Booking had promised me a response to my complaint within 24 hours, and 9 days later, I still haven't received anything. This is one of the worst experiences I've ever had.
At seaside, very nice location
Liked: The location and the balkony
Disliked: The way of reception, self-check in
Liked: Leaving
Disliked: Not at all like the pictures. Did not feel clean. Really small rooms. No balcont. No reception, was just a machine. There is no parking at the hostel, in spite of what said on the website.
OK
Disliked: Shower too cramped, Bathroom door difficult to get round to get to the toilet. In short a badly planned bathroom.
After travelling all day in 40°C heat, it was extremely uncomfortable to have to walk across the entire floor wrapped i
Liked: I changed rooms the next day, but I had to wait for the new room to be cleaned and prepared, which took additional time. This also meant I couldn’t simply leave early in the morning and get on with my day, as I had to wait for the room I had actually booked to become available. The whole situation resulted in unnecessary time and inconvenience. But like minimum I got the room which I booked in the end of the story.
Disliked: I booked a Superior Single Room with a private bathroom, but upon arrival I was given a room with no bathroom or toilet at all, they were located across the corridor. Reception was already closed when I arrived, so there was no one to explain or resolve the issue. My reservation clearly stated a private bathroom, and this was never acknowledged or apologised for. For this price I expected much more. The room had no proper air conditioning, poor lighting, and was extremely stuffy. The only option was a basic fan, while opening the window meant unpleasant smells from the courtyard and cigarette smoke from other guests. The first impression was extremely disappointing, especially being given a completely different room from what I had booked with no explanation or apology. And last funny situation was in the day of check in, in the morning I left my luggage at reception, but the staff member did not tell me until what time reception would be open. When I returned around 4 pm, reception was already closed, and my luggage was locked inside the reception area. There was no one available to help me access my belongings, which was very inconvenient. So, I needed to call on all phone numbers which I found on booking and doors information to find someone to help me.
Thieves
Disliked: This property double charged me for my stay. This occurred on the 20th of July and to date - 3 weeks later, they have still not refunded me. They only replied to me when I raised a dispute via booking.com, and at that said they were ‘looking into it’- but still 2 weeks after they said they would have more information ‘next week’ I am left with no communication from them despite multiple attempts and no refund. AVOID
Good to know
Guests planning to arrive outside regular front desk hours are requested to inform the hotel in advance. Contact details can be found in the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Hostal Vista Alegre compared with other hotels in Pollença
Based on guest scores and reviews for 102 places to stay in Pollença. Distances as the crow flies.
- its score; the average in Pollença is 9.2
- 6.6
- guest reviews
- 1,418
- from the centre of Pollença
- 9.1 km
What’s near Hostal Vista Alegre
Distances from the hotel as the crow flies. Listed monuments (Spain’s Bienes de Interés Cultural) from Wikidata.
- Teatro romano de Pollentia 1 km
- Torre Mayor 1.1 km
- Palma de Mallorca Airport (PMI) 47 km
Frequently asked questions about Hostal Vista Alegre
What are the check-in and check-out times at Hostal Vista Alegre?
check-out is until 11:00.
Does Hostal Vista Alegre have parking?
According to the hotel: parking, free parking, street parking. Ask the hotel whether you need to book it and whether there is a charge.
How far is Hostal Vista Alegre from the centre of Pollença?
About 9.1 km from the centre of Pollença, as the crow flies.
What monuments are near Hostal Vista Alegre?
Teatro romano de Pollentia, 1 km away and Torre Mayor, 1.1 km away, as the crow flies from the hotel.
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