De Keyser Hotel





About the hotel
Central Location Near Major Attractions
Located just 50 meters from the Central Railway Station and Antwerp Zoo, De Keyser Hotel offers a convenient stay in the heart of the city. Explore the nearby Meir Shopping District and Town Square with ease, both within walking distance from the hotel.
Comfortable Rooms with Essential Amenities
Each room at De Keyser Hotel is equipped with a minibar, safety deposit box, and TV for your convenience. The en-suite bathrooms feature showers and/or baths, along with a hairdryer. Enjoy a comfortable stay with all the essential amenities provided.
Convenient Facilities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar offering a variety of Belgian beers. With a 24-hour front desk, free WiFi, and a range of dining options in the vicinity, De Keyser Hotel ensures a hassle-free and enjoyable stay.
Book now to experience the perfect blend of comfort and convenience at De Keyser Hotel.
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Accessible parking
- Shared lounge/TV area
- Parking garage
- Allergy-free room
- Electric vehicle charging station
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Pleasant
Disliked: Old mattress beds Not comfortable at all
Disliked: Cold room with no normal heating, dirty pillows. Not a single pen or pencil in the room. One teabag for 2 persons and no mugs in the room to have the complementary tea or coffe.
Great Location, so convenient and great value. Room was clean and comfortable. Breakfast was nice, out of hours service
Liked: Location
Disliked: Nothing to drink in the room or at reception. No tea/coffee, not even a vending machine with water
Hotel was okay, I would not call it 4 stars, this is obviously an old rating and the hotel could do with a little update
Liked: Location is great. Close to main train station and restaurants
Disliked: First room they gave me was already occupied. Second room hadn’t been fully cleaned from previous guests. Third room okay, however no hot water from the shower, only very Tepid! TV sound was poor quality and colour not stable when watching.
Liked: Emplacement
Disliked: I’ve been staying at this hotel for several years, but unfortunately, the quality of the service has really gone downhill. When I arrived in my room, there were no towels. I called reception and was told to come downstairs to get some. When I got there, I was then told that they had run out of towels. I had to insist and wait for almost 30 minutes at reception before they finally managed to find some. The next day, my room was cleaned, but the bathroom towels weren’t even changed. But the worst part happened the following evening. A member of staff walked into my room while I was lying on my bed. He just said that he thought the room was empty and that he had made a mistake. Honestly, this is completely unacceptable and made me feel really uncomfortable. After staying here for several years, I’m really disappointed to see such a big drop in the level of service and professionalism.
RUDE STAFF WHO COULDN'T CARE LESS, AVOID THIS HOTEL AND FIND SOMEWHERE ELSE
Liked: A good sized room albeit the 3rd one we got put in. Central location near the main railway station and trams.
Disliked: Staff couldn't care less about your grievances. We originally booked into a double room but there was no safety deposit box and intermittent air-conditioning. We got moved to another room, same problem, then moved to a 3rd room with twin beds and NO air conditioning whatsoever or safety deposit box PLUS the bedsheets or mattress protector weren't clean and my partner and I were covered in bites, we suspected the mattress or bedding. The floor was filthy round the beds, bottom of my feet black when tucking in the sheets. We spoke to reception about the air conditioning that we'd not had for 4 days and their reply was it's broken just open a window. No apologies no nothing. The hot breakfast options were cold. There are no photos of the front of the hotel only the Central Station so I have added one.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
De Keyser Hotel compared with other hotels in Antwerp
Based on guest scores and reviews for 200 places to stay in Antwerp. Distances as the crow flies.
- by guest reviews in Antwerp
- 52nd of 200
- its score; the average in Antwerp is 8.8
- 6.9
- guest reviews
- 4,943
- from the centre of Antwerp
- 1.2 km
What’s near De Keyser Hotel
Distances from the hotel as the crow flies.
- Antwerp Airport (ANR) 4.2 km
Frequently asked questions about De Keyser Hotel
What are the check-in and check-out times at De Keyser Hotel?
Check-out is until 12:00.
Does De Keyser Hotel have parking?
According to the hotel: parking, accessible parking, parking garage. Ask the hotel whether you need to book it and whether there is a charge.
How far is De Keyser Hotel from the centre of Antwerp?
About 1.2 km from the centre of Antwerp, as the crow flies.
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