Hôtel Mercure Marseille Canebière Vieux-Port

About the hotel

Luxurious Dining Options

Indulge in local cuisine at Le Capucin restaurant or grab a drink at the bar/lounge.

Convenient Amenities

Enjoy complimentary wireless internet access, concierge services, and room service.

Ideal Location

Located centrally, with top attractions like Old Port of Marseille and La Criee National Theater just a short walk away.

To experience luxury and convenience in Marseille, book your stay at Hôtel Mercure Marseille Canebière Vieux-Port now!

Facilities

• Elevator
• Safe-deposit box at front desk
• Smoke-free property
• Water dispenser
• Free WiFi
• 24-hour front desk
• Concierge service
• Wheelchair accessible

Check-in and check-out

Check-out

until 11:00

Guest reviews

• A

  Andrew

  8

  Liked: Pros: Big room with windows in main area and bathroom | Comfortable bed | Power sockets were in the right places | Free coffee | Right at metro stop (though no lift access) Cons: Area around hotel didn't feel quite as safe - though card access is required to get into the building and security was there | No USB power sockets| No moisturiser | Only one toilet for men and one for women

  Posted in October 2025

• E

  Erika

  8

  Liked: Ja

  Posted in October 2025

• J

  Jeremiah

  2

  Took €500 for room deposit and haven't refunded

  Liked: I hate to give this hotel a 1 star but unfortunately our experience with them after check out has led to this. We arrived on 15 Aug at 11:30pm and were hit with a €500 deposit, after looking back at the booking we realised we missed the T&C about being charged a deposit when we arrived, and being there for 7 days, this is why ours was so high, we had to suck it up and accept we'd made a mistake. Regardless, I have never ever experienced a hotel just taking the money from you rather than just having a card on file in case any money needs to be deducted. We are a couple in our mid 20s and without family members being able to send us the €500 we would have been without any spending money for the remainder of our trip. When we checked out, we did the refund process to get the €500 back, as of course, we left the room in the condition we found it. It has now been almost 6 weeks (checked out on 22 Augut, currently writing this on 28 Sept) and we have not received the money from the hotel. We have called the hotel and they claim it's their French bank, who "sometimes takes up to a month to return money to international accounts", but they're more than happy to immediately take money from you with no month waiting time. It seems completely unfeasible that an international chain of hotels cannot handle payments to international bank accounts, and it's really not good enough. We are now in debt to the family members who gave us the €500 and just want it back, please!!

  Posted in September 2025

• S

  Sabereh

  6

  Liked: Accessibility great But the whole city in that area is a bit d

  Posted in September 2025

• B

  Björkstrand

  10

  Fine hotel with central location

  Liked: This is a fine hotel in the Vieux Port area, only a few hundred metres from the actual port. Dog friendly, dogs allowed in the breakfast area. Good standard breakfast. If you come by car I recommend not to try to drive to the hotel entrance but to the closest parking garage which is only like 200 metres walking distance away.

  Posted in September 2025

• C

  cindy astra

  10

  Liked: i have no complain at at during my stay ☺️ the staff are so friendly, the room was clean.

  Posted in September 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.