Hôtel Claret Bercy





About the hotel
Charming Hotel Near Gare de Lyon Train Station
Convenient Location : Situated a mere 10-minute walk from Gare de Lyon Train Station, our hotel offers easy access to transportation links and nearby attractions.
Comfortable Accommodations : Each guest room features satellite TV, free WiFi, and picturesque views of either the garden or the bustling street. The en suite bathrooms are equipped with all necessary amenities, including a hairdryer.
Explore the Area : Discover the vibrant Bastille district just a short stroll away, or visit the green oasis of Bercy Park and the fascinating Cinémathèque Museum, both within 300 meters of the hotel.
Book your stay now and experience the perfect blend of convenience and comfort!
Facilities
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Non-smoking throughout
- Daily housekeeping
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Good
Relieved we were only there one night
Liked: Nothing
Disliked: It was very scruffy and in need of an over haul. Lift only worked spasmodically. VERY overpriced
They should try to renovate this place not cool at all
Liked: Smelling too bad, not clean
Disliked: I don’t like at at all
The worst hotel I have ever stayed at - DO NOT STAY AT THIS DEN OF INIQUITY, IT'S HORRENDOUS!
Liked: It was awful in every way. The staff were rude and belligerent, the rooms were dirty and tired looking. The service was appalling. Everything about this hotel - but particularly the service was dreadful
Disliked: We asked for our bags to be stored in a secure location while we explored Paris on the day we were leaving, We were given tickets for our bags and asked to put them in a room with a lock on it. The member of staff did not put the bags in the room herself or even accompany us, but instead allowed us to go in there alone where other guests bags were accessible. The room had a lock on it but evidently it wasn't used - much to my shock - and similarly other guests were allowed to enter the room unsupervised throughout the day. There were also people hanging around in the lobby who could easily enter at their leisure. My child's iPad was stolen from her bag and the response was 'that had never happened before' This despite the fact the room was left unlocked and people were going in and out of there unsupervised by staff. When we returned home the hotel denied that there was any evidence the iPad had been stolen, but at the same time offered us 400 euros in hush money. They refused to admit liability or responsibility, or to report the matter to the police, or to share CCTV footage, or to acknowledge that the theft had taken place. They did not even sign and date the proforma piece of paper they used so that it literally said 'Name of Manager' and 'Date' at the bottom where they should have completed the legal document they used to try to hide behind. I accepted the 400 Euros and then waited for almost two months, chasing them at first weekly and then daily for the monies,. They did not reply to a single email or text message I sent. In the end I tracked down the CEO of the company that owns the hotel on LinkedIn and shared my story and within 24 hours the payment was made. I have never been treated so badly by a hotel or indeed stayed somewhere that took so little care over its guests, its premises and its customer service.
Liked: A small, simple room but everything I needed.
Disliked: A small, simple room but everything I needed. A bit dated.
Liked: Location, friendly check in.
Disliked: .
AVOID THIS PLACE AT ALL COSTS
Liked: Absolutely nothing
Disliked: Not going there at all.The room was filthy, dirty and dingy. The bathroom was awful with cockroaches. Only one socket guy or electric devices.
Good to know
Please note that the credit card used for booking and proof of ID must be shown upon check-in.
Please note that the hotel's car park has 3 spaces.
For stays of more than 3 nights, the amount of the first night will be pre-authorized on the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Hôtel Claret Bercy compared with other hotels in Paris
Based on guest scores and reviews for 200 places to stay in Paris. Distances as the crow flies.
- its score; the average in Paris is 8.6
- 7.1
- guest reviews
- 5,138
- from the centre of Paris
- 2.8 km
What’s near Hôtel Claret Bercy
Distances from the hotel as the crow flies.
- Paris Orly Airport (ORY) 12 km
Frequently asked questions about Hôtel Claret Bercy
What are the check-in and check-out times at Hôtel Claret Bercy?
Check-out is until 12:00.
How far is Hôtel Claret Bercy from the centre of Paris?
About 2.8 km from the centre of Paris, as the crow flies.
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