The Lodges at Glenlo Abbey Hotel & Estate

★★Bushypark, Galway, Galway, H91 XD8KView on map

About the hotel

Convenient Amenities : Enjoy complimentary wireless internet access and unwind with a television in the common area.

Complimentary Breakfast : Start your day with a cooked-to-order breakfast available daily for a fee from 9:00 AM to 11:00 AM.

Featured Amenities : Benefit from a 24-hour front desk, multilingual staff, and laundry facilities. Free self-parking is available onsite.

Make yourself at home in one of the 9 guestrooms, staying connected with complimentary wireless internet access.

Book your getaway at The Lodges at Glenlo Abbey Hotel & Estate now!

Facilities

  • Multilingual staff
  • Smoke-free property
  • Free WiFi
  • 24-hour front desk
  • Wheelchair accessible

Check-in and check-out

Check-out
until 10:00

Guest reviews

9.4

Exceptional

Average from 154 reviews

  • C2043PVmartinalFamily
    10

    Outstanding afternoon tea experience

    Liked: My daughter and I shared afternoon tea for Mother’s Day on the 15th. From our initial entrance into the hotel it was just a lovely friendly warm welcoming experience. We dined in The River room and it was just exceptional. The staff were so friendly and accommodating. The afternoon tea was just 5 star. We will definitely return.

    Posted in

  • 464nakitad
    2

    Uncomfortable and disappointing

    Liked: I attended the Glenn Abby for lunch with my sister and her children the minute I entered the premises I felt watched and uneasy the staff were very rude when I received my food I also received the bill 10 mins later they couldn’t get us gone quick enough there was other couples with children so I didn’t understand why we were getting singled out I’ll never attend it again absolutely ridiculous Good was good thought

    Posted in

  • martingerardkellyCouples
    10

    Lovely weekend break in a classy hotel

    Liked: My wife & I booked this weekend away a few months back. We'd been once before and enjoyed the hotel. Great this time, too. Perhaps the only annoying thing was the slight griping of other customers about things that seemed trivial. I'm afraid such nice places sometimes attract those with a sense of entitlement! The bar was a wee bit rowdy on the Friday night, too, when we were trying to get something to eat. But I guess the Ireland-Wales rugby wad on. What did we expect! Thanks for a nice weekend.

    Posted in

  • Compass66832705103Couples
    2

    Far below standard for a 5 star establishment - Avoid

    Liked: Where do I even begin? The sheer disappointment of our stay is honestly overwhelming. We had been so looking forward to staying here, but unfortunately we have been left bitterly disappointed, and the whole experience has left a very bad taste in our mouths. We checked in on Sunday, 15th March, for a two-night stay. We had Sunday lunch booked in Palmers, which was average at best. The desserts in particular were very disappointing, and even the waiter appeared to notice this. However, the worst part of our stay was the room. We were checked into Room 202. While the room itself was pleasant enough, the bed was completely unacceptable. We both had a terrible night’s sleep — little to no sleep at all — and woke up with sore backs. On closer inspection, it was obvious that the mattress was old, worn out, and not fit for purpose. There was also a stained, disgusting top sheet and mattress topper, which appeared to be covering up the poor condition of the mattress itself. I have attached photos for reference. As you can imagine, we were extremely upset and frustrated. Before breakfast, I went to reception to make a complaint and asked to speak to a manager. I heard nothing back, so I had to call reception again around midday and ask for a manager to come to the room to inspect the bed. Donal came to the room, sincerely apologised, and confirmed himself that the bed was not acceptable. We were then offered an upgraded room, which we did view. However, given the price we paid and the fact that we had already lost an entire night’s sleep, we really wanted to leave early and return home to a decent bed. I asked about cancelling the second night, but was told that because the room had already been booked for the second night, we would not be entitled to any refund due to hotel policy. We therefore felt our hands were tied and had no real choice but to accept the new room. I also queried a refund for the first night, given that we got virtually no sleep and the bed was clearly not fit for use. The offer made was a paltry €71, or 25% off the first night, which is frankly nowhere near adequate given the circumstances. So now we are left staying in a hotel after a dreadful first night, exhausted from lack of sleep, and with no meaningful resolution. Sleep is the most basic expectation of any hotel stay, regardless of star rating, but I expected far, far better from Glenlo Abbey, particularly as it is marketed as a 5-star establishment. Based on our experience, it absolutely does not meet that standard, and I do not believe it deserves such a rating. We will certainly never return, and I fully intend to raise this matter with the Irish Country Houses & Restaurants / Blue Book and Fáilte Ireland regarding how this property continues to hold itself out as a 5-star hotel when basic standards like a serviceable bed are not being met.

    Posted in

  • G2274830Family
    10

    Lunch in Palmers

    Liked: Mother’s Day lunch in palmers. James, Salvador and Giorgio provided great service. Food was excellent.

    Posted in

  • orlam952Family
    10

    Afternoon tea

    Liked: Amazing experience. Staff were so friendly and the food was fantastic, beautiful setting. Our server Timmy was so lovely.

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.

A deposit may be required at the property.

The Lodges at Glenlo Abbey Hotel & Estate compared with other hotels in Galway

Based on guest scores and reviews for 200 places to stay in Galway. Distances as the crow flies.

by guest reviews in Galway
77th of 200
its score; the average in Galway is 8.6
9.4
guest reviews
154
from the centre of Galway
4.3 km

What’s near The Lodges at Glenlo Abbey Hotel & Estate

Distances from the hotel as the crow flies.

  • Shannon Airport (SNN) 68 km

Frequently asked questions about The Lodges at Glenlo Abbey Hotel & Estate

What are the check-in and check-out times at The Lodges at Glenlo Abbey Hotel & Estate?

Check-out is until 10:00.

How far is The Lodges at Glenlo Abbey Hotel & Estate from the centre of Galway?

About 4.3 km from the centre of Galway, as the crow flies.