AMA 18 Suites by "The House Of Travelers"
About the hotel
Charming Garden Oasis
Nestled in Como, AMA 18 Rooms - The House Of Travelers- offers a tranquil escape with lush gardens and picturesque garden views. The property's convenient location near train stations and popular attractions makes it an ideal choice for travelers.
Modern Comforts and Amenities
Each unit at AMA 18 Rooms features a private entrance, air conditioning, soundproofing, and a range of modern amenities including a coffee machine, flat-screen TV, and free WiFi. Some rooms even boast terraces and mountain views, ensuring a comfortable and relaxing stay.
Delightful Dining Options
Start your day with a delicious Italian or gluten-free breakfast at the on-site coffee shop and bar. Indulge in fresh pastries, juice, and a variety of breakfast options to fuel your adventures in Como.
Ready to experience the charm of AMA 18 Rooms? Book your stay now and make unforgettable memories in Como.
Facilities
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Room service
- Heating
- Terrace
- Garden
- Lift / Elevator
- Express check-in/check-out
- Airport shuttle
- Bar
- Soundproof rooms
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Allergy-free room
- Snack bar
- Outdoor furniture
- Picnic area
- Airport pick up
- Shuttle service
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Very good
Great location, but no housekeeping and off-site breakfast. Exclusions should be clearly highlighted
Liked: The location is excellent. It's very close to Como San Giovanni station and walkable to the piers, which made getting around easy. The pistachio croissant at breakfast was delicious.
Disliked: The cupboards were very dusty. Every time we opened them to put our clothes away, dust flew out. The bathroom sink drained very slowly and filled up quickly. I had to remove the drain cover myself to get the water to flow. There was no housekeeping during our 4-night stay. The room was never cleaned and the bed was never made. When I asked, the staff said housekeeping isn't included. This wasn't clearly stated on the booking page, and if it had been, we wouldn't have booked. Breakfast is served at a café outside the property and has only about 5 items. Over 4 days it got repetitive. This also wasn't made clear in the description. The café staff also didn't feel welcoming. They greeted us only now and then, and at times we just felt ignored. The AC didn't work. The staff said local rules mean it's switched off for the cold season, but the room was very warm at night. We had to open the window to cool down, which didn't feel safe to leave open while we slept.
An overwhelmingly negative experience with bad value for money
Liked: The location, availability of a crib, decent selection of international channels on the TV for those rainy days as well as an available breakfast.
Disliked: Upon arrival we were greeted by a set of used and dirty dishes and coffee machine and in general a dusty and hastily cleaned apartment. Upon mentioning these issues to the staff, they promised to look into it but at the time of check out after our 3 night stay we had yet to see someone about it. The communication is done primarily over WhatsApp, which is fine but it proved to be inconsistent and unreliable, and at least partially run by bots. Our room was otherwise quite small, badly ventilated and damp. Despite following the video instructions, like some of the other reviewers, we couldn’t get the heating to work. We are all for cleaning and changing laundry solely when needed but the trash cans are incredibly small and filled up quickly with the diapers of our 1 year old. We assumed the staff would be aware of this fact as we booked the room accordingly and requested a crib. We would have also been fine with getting rid of the trash ourselves if instructions would have been provided. To our surprise when cleaning staff was servicing other rooms on the second day of our stay, they skipped our room. We thought about letting all of these issues slide as we didn’t have huge expectations for a 3 star apartment in Italy but on the last night of our stay we discovered several blood stains on our mattress underneath the bedsheets which was the last straw and prompted us to write this review. A mention of this prompted a standard scripted response from their WhatsApp chatbot. Two days after leaving the place we have yet to receive any response from human staff. Overall an overwhelmingly negative experience with bad value for money.
Below standards
Liked: The location, continental breakfast, responsiveness of online staff.
Disliked: There was mold extensively in the first room. The second room there was much less but still had mold in the shower.
A superb location for visiting Lake Como and a really unique property to enjoy the beautiful city in
Liked: I enjoyed a superb pistachio croissant and coffee from the next door cafe
Disliked: Totally out of control of the owner but parking is obviously limited in Como - there were several people watching cars from the park area opposite the hotel (the nearest public parking) and it did not feel particularly safe.
Liked: Great location. Lovely breakfast 😋
Disliked: Very small room. On ground floor looking out to Cafe so had to close the curtains when in the room.
Liked: Location
Disliked: Everything is self-checking, no staff nowhere. AI videos and AI answers the phone number. The room was not cleaned at all during 4 stay.
Good to know
At the time of booking, a message will be sent with instructions for completing online check-in by entering the documents and data of all guests who will be staying in the facility in compliance with Italian law.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
AMA 18 Suites by "The House Of Travelers" compared with other hotels in Como
Based on guest scores and reviews for 200 places to stay in Como. Distances as the crow flies.
- by guest reviews in Como
- 72nd of 200
- its score; the average in Como is 9.0
- 8.0
- guest reviews
- 933
- from the centre of Como
- 500 m
What’s near AMA 18 Suites by "The House Of Travelers"
Distances from the hotel as the crow flies.
- Milan Malpensa Airport (MXP) 34 km
Frequently asked questions about AMA 18 Suites by "The House Of Travelers"
What are the check-in and check-out times at AMA 18 Suites by "The House Of Travelers"?
Check-out is until 10:00.
How far is AMA 18 Suites by "The House Of Travelers" from the centre of Como?
About 500 m from the centre of Como, as the crow flies.
