Family Hotel Balbi

★★Via Balbi 21/3View on map

About the hotel

Historic Charm and Central Location

Experience a central stay in Genoa at Family Hotel Balbi, just a stroll away from the historic center. Housed in a historic palace with frescoes and parquet floors, our hotel exudes charm and elegance.

Family-Managed with a Personal Touch

As the name suggests, Family Hotel Balbi offers a warm and welcoming atmosphere, ensuring a cozy home-from-home experience. Enjoy daily breakfast and request gluten-free options, all served with a personal touch.

Complimentary Wi-Fi and Thoughtful Amenities

Stay connected with free Wi-Fi throughout the entire building and take advantage of our thoughtful amenities for a comfortable stay. Book now to experience the perfect blend of history, comfort, and hospitality at Family Hotel Balbi.

Facilities

  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Family rooms
  • Pets allowed
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Non-smoking throughout
  • Private parking
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Parking garage
  • Concierge service
  • Snack bar
  • Pet bowls
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided

Check-in and check-out

Check-out
until 10:00

Guest reviews

8.5

Fabulous

Average from 1,828 reviews

  • SashaUnited Kingdom
    10

    Excellent stay, wonderful business

    Liked: This is very good hotel at a great location, everything is reachable either by foot or with public transport. The building is very old and has beautiful ceilings. The room was quite outdated, and we had issues with hot water, but these were resolved promptly by the stuff. This is where I want to emphasize how absolutely wonderful the customer service is at this hote, which for me is much more importnat than anything else. Firstly, all my questions were addressed promptly by Tiziana, who also helped us on the check in. Secondly, on our last day, we had a red alert storm and a late night flight. Pietro went way beyond expected and arranged for us to stay in the room until our departure. The owner of the hotel allowed this without additional fee, considering the situation we got stuck in due to bad weather. This was not expected and it shows that these people put their customers' experience, safety and comfort first. I wish more businesses had this attitute, it saved out last day of the holiday and we left safe and with such a pleasant feeling because of these wonderful people. I will definitely recommend staying in this hotel because of their attitude to guests, professionalism and overal great experience. THANK YOU!

    Disliked: everything was good, some minor issues occured and were resolved promptly.

    Posted in

  • TomSouth Africa · Couple
    10

    Liked: Cleanliness, location, friendly staff, available garage nearby

    Posted in

  • MaryCanada · Couple
    9

    Liked: Our room was spacious and beautiful.

    Disliked: The stairs. No elevator but we managed.

    Posted in

  • JamesUnited Kingdom
    9

    Really enjoyed our stay

    Liked: Very close to the main Principe train station. Massive bedroom with AC and good bathroom. Good selection of bars and cafes around and you must try Ugo takeaway below the hotel... Best Pesto ever, you can eat it in the hotel dinning room. Staff are incredibly friendly and helpful. The restaurant recommendations were excellent and not expensive at all. I would stay here again if I came back to Genoa.

    Disliked: Only the 56 stairs up to the hotel... 5 flights in total 😁 So not good if you have mobility issues, otherwise place is excellent.

    Posted in

  • GeorgeUnited Kingdom · Couple
    1

    This property looked disgusting from the outside and looking inside the main entrance was reall filthy.No mention that t

    Liked: Nothing…. It’s was very dirty,and smelt

    Disliked: Smell, dirty, road works, access, no lifts

    Posted in

  • StephanieSwitzerland · Couple
    7

    Older hotel with charm conveniently located near the train station

    Liked: The location near the train station was very practical. The staff were friendly. The room had a beautiful painted ceiling.

    Disliked: The air conditioning was old and didn’t really work very well on a very hot night

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Guests arriving before 2:00 PM are welcome to leave their luggage at the hotel.

— For arrivals after 9:00 PM, online check-in via WhatsApp is available upon prior request by email.

Parking:

We work with a partner garage close to the hotel, open from 7:00 AM to 10:00 PM.

• Cost: €25.00 per day until 1:00 PM on the day of check-out

• Each additional hour: €1.00

• Payment is made directly at the garagePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

Family Hotel Balbi compared with other hotels in Genoa

Based on guest scores and reviews for 199 places to stay in Genoa. Distances as the crow flies.

by guest reviews in Genoa
38th of 199
its score; the average in Genoa is 8.8
8.5
guest reviews
1,828
from the centre of Genoa
2.1 km

What’s near Family Hotel Balbi

Distances from the hotel as the crow flies.

  • Genoa Airport (GOA) 6.9 km

Frequently asked questions about Family Hotel Balbi

What are the check-in and check-out times at Family Hotel Balbi?

Check-out is until 10:00.

Does Family Hotel Balbi have parking?

According to the hotel: parking, private parking, parking garage. Ask the hotel whether you need to book it and whether there is a charge.

Are pets allowed at Family Hotel Balbi?

Yes: pets allowed, pet bowls. Let the hotel know when you book in case there is a supplement or a size limit.

How far is Family Hotel Balbi from the centre of Genoa?

About 2.1 km from the centre of Genoa, as the crow flies.