Grand Hotel Des Etrangers- The Leading Hotels of the World
About the hotel
Stunning Sea Views and National Cuisine Restaurant
Grand Hotel Des Etrangers on Ortigia Island offers breathtaking sea views and a restaurant serving delectable national cuisine.
Luxurious Rooms and Fine Dining Options
Indulge in air-conditioned rooms with international TV channels, wooden floors, and private bathrooms. Enjoy Italian delicacies at the hotel's restaurant and savor breakfast with a view at the panoramic breakfast room or the Roof Garden terrace.
Harmonious Blend of Tradition and Modernity
Experience a harmonious blend of tradition and modernity at the hotel, where each space exudes peace and luxury. Unwind in uniquely designed surroundings that offer the perfect balance for a memorable stay.
Book now for an unforgettable experience at Grand Hotel Des Etrangers!
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Babysitting/child services
- Valet parking
- Private parking
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Exceptional
Beatiful hotel, great location
Liked: Beautiful rooms and facilities in particular the rooftop. Very nice spa as well.
Disliked: Pool closing at 6pm
Stunning hotel in best location
Liked: Everything was superb. The staff were so helpful and accommodating to our needs, the breakfast was delicious, everything was sparkling clean and the location for Ortigia was unbeatable.
Disliked: The price of wine at the hotel bars. It was €18 for a glass which is pretty extortionate considering the beer was only €7. In the mornings, from our room on the first floor, we could hear staff making lots of noise while they were working and talking very loudly. Luckily, this was only that noticeable closer to the door which is not where our bed was.
Fab apart from weekend noise
Liked: Beautiful hotel in a really good location within really easy walking distance to all the food places and wee shops… great staff also… BUT and it’s a big thing… Do not book sea facing rooms if you are staying on a Friday or Saturday night… there’s a pop up niteclub at the waters edge that went on until 2:30 am both of those nights And it was loud Unless you like that kind of thing obvs Apart from that it would have been an easy 5 star so if you are staying during the week you’ll love it (the Sunday was peaceful)
Horrendous service
Liked: We were extremely disappointed with the service at this hotel. We paid €80 for valet parking, yet it took 45 minutes for our car to be returned. What made the experience even more frustrating was that our car had been sitting outside the hotel for at least 15 minutes without anyone informing us it was ready. To make matters worse, the car had been parked far from the hotel. If we were going to the airport, we would had lost our flight. Instead of apologizing for the delay, the staff repeatedly insisted it was “only two minutes,” even though we had clearly seen the car waiting there for the last 15 minutes. The lack of accountability was also appalling. The service issues didn’t end there. The bellman mistakenly gave our luggage to another guest, and someone nearly walked away with our belongings. This was completely unacceptable and could have resulted in lost luggage. For a hotel charging premium prices, we expected a much higher standard of service. Unfortunately, the valet and baggage handling were poorly managed, and the staff’s response made the situation even worse. We would not expect this level of service from a hotel in this price range.
Liked: The premises, the location, the staff
Beautiful hotel in a great position but hotel management suboptimal!
Liked: Beautiful location, lovely hotel, fantastic breakfast (with helpful attentive staff) and lovely infinity pool.
Disliked: Despite booking a tour to Taormina and an Etna winery through the hotel months in advance, and being reassured all was booked (including a high chair) - we found out halfway through our day tour that the winery of our choice was not booked and was full so we were diverted to another “better more expensive winery” (which we were paying for!). So rather than going to Gambino (Google 4.9/5) we were redirected to Cantina Murgo 1860 (Google 4.4/5). When checking out, the bill for the day tour appeared to have been reduced which, under the circumstances, would have been totally appropriate but i later found out that my guests, whose room I had booked and paid for, had had 1/2 the cost of the tour applied to their room without any discussion/ consultation! This was frankly very embarrassing!! The reception desk, whilst helpful, were also pretty limited in their suggestions for local restaurants.
Good to know
Please note that the restaurant is closed from November until February.
Beauty treatments and massages are available at an additional cost.
Please note that the valet parking service is available from 08:00 to 21:00 from Mondays to Thursdays and from 08:00 to 23:00 from Fridays to Sundays.
We inform you that our Hotel is located inside the historic center called Ortigia, in the Limited Traffic Zone (ZTL) with specific times, but access to our guests is always allowed.
we kindly ask you to communicate the license plate number of your car to the Reception upon your arrival.
- CIR: 19089017A100428Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Grand Hotel Des Etrangers- The Leading Hotels of the World compared with other hotels in Syracuse
Based on guest scores and reviews for 199 places to stay in Syracuse. Distances as the crow flies.
- by guest reviews in Syracuse
- 23rd of 199
- its score; the average in Syracuse is 9.0
- 9.2
- guest reviews
- 872
- from the centre of Syracuse
- 2 km
What’s near Grand Hotel Des Etrangers- The Leading Hotels of the World
Distances from the hotel as the crow flies.
- Catania Fontanarossa Airport (CTA) 50 km
Frequently asked questions about Grand Hotel Des Etrangers- The Leading Hotels of the World
What are the check-in and check-out times at Grand Hotel Des Etrangers- The Leading Hotels of the World?
Check-out is until 12:00.
Does Grand Hotel Des Etrangers- The Leading Hotels of the World have parking?
According to the hotel: parking, valet parking, private parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Grand Hotel Des Etrangers- The Leading Hotels of the World?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does Grand Hotel Des Etrangers- The Leading Hotels of the World have a pool?
According to the hotel: swimming pool.
How far is Grand Hotel Des Etrangers- The Leading Hotels of the World from the centre of Syracuse?
About 2 km from the centre of Syracuse, as the crow flies.
