Casual Serantes Bilbao





About the hotel
Charming Nature Decorated Rooms
Experience the newly refurbished Casual Serantes, where every room is elegantly decorated with a touch of nature, offering a cozy and inviting atmosphere in the heart of Bilbao city center.
Modern Amenities
Enjoy the comfort of modern amenities in every room, including a flat-screen TV, air conditioning, free safe, and a private bathroom with a hairdryer. Additionally, stay connected with free WiFi during your stay.
Convenient Shared Lounge
Relax in our shared lounge area, complete with complimentary coffee, cutlery, a fridge, and a microwave for your convenience. Perfect for unwinding after a day of exploring the city.
Book now and make Casual Serantes your home away from home in Bilbao.
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Non-smoking throughout
- Daily housekeeping
- Accessible parking
- Shared lounge/TV area
- Shuttle service (additional charge)
- Lockers
- Electric vehicle charging station
- Baby safety gates
- Pet bowls
- Pet basket
- Shuttle service
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Good
Great place to spend a few days
Liked: The area was a good area to walk around, the bars, shop and cafe were plentiful and it had a good feel.
Disliked: Nothing
Liked: Great location, responsive staff, comfortable bed.
Good value room in prime location
Liked: Prime location, good noise cancellation room, power strong shower, spacious room
Disliked: No table and fridge
Liked: Was right in the heart if the old town. Was super busy at night but not until past a reasonabke hour and the people noise didnt bother me or stop me sleeping. The bed was amazing!!! So so so comfortable... didnt want to get out if it as was so comfy. The ciode disnt work second day but a quick call and was sorted literally in 5 seconds. I am going to another of their hotela in Bilbao next mpnth will be interesting to see if its the same quality. The stairs are steep so might be an issue if stairs are a priblem for you, but all the older buildings are lime that. It disnt bother me. Super clean too. Overall incredibly impressed. Will definately go back unlesa the next 'casual' hotel is better.
Disliked: Nothing....was.great!
The essentials and close to everything
Liked: It was close proximity to everything, easy to navigate. Google maps and Apple Maps can be off a bit, but they have a sign display above the door. Plenty of food options near by.
Disliked: Two things but it’s out of their control so I can’t fault them for this. It gets loud at night from the pedestrians and groups hanging out, bring ear plugs or noise canceling headphones, it didn’t die off until 12am. Also no elevator and the apartment is located on the third floor so pack accordingly lol
Great location, a good price if you just want a place to rest at night and explore during the day
Liked: It was located in old Casco viejo, so it was smack in the middle of a lot of pintxos bars and shops.
Disliked: My only issue was the air conditioner. For some reason my room never got cooled even after turning it on, so it would get hot and stuffy at night. I had to sleep with the door open and primarily kept it open throughout my stay to let in the fresh air. But since it’s located in a popular spot for locals, it can get super noisy at night. It’s the only thing I was disappointed with.
Good to know
Tourist License: HBI00434
Please note that the guest house is located in a building without a elevator.
Please note that vehicle access is not possible as the property is located in a video camera controlled historical area of the city.
No reception at property, Reception near at Casual Mardones: c/ Jardines 4This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Casual Serantes Bilbao compared with other hotels in Bilbao
Based on guest scores and reviews for 200 places to stay in Bilbao. Distances as the crow flies.
- by guest reviews in Bilbao
- 92nd of 200
- its score; the average in Bilbao is 8.8
- 7.9
- guest reviews
- 1,584
- from the centre of Bilbao
- 1.2 km
What’s near Casual Serantes Bilbao
Distances from the hotel as the crow flies. Listed monuments (Spain’s Bienes de Interés Cultural) from Wikidata.
- Catedral de Santiago Apóstol 100 m
- Casco Viejo 100 m
- Iglesia de San Antón 150 m
- Museo Vasco. Museo Etnográfico e Histórico Vasco 200 m
- Plaza Nueva 300 m
- Bilbao Airport (BIO) 5.1 km
Frequently asked questions about Casual Serantes Bilbao
What are the check-in and check-out times at Casual Serantes Bilbao?
check-out is until 12:00.
Does Casual Serantes Bilbao have parking?
According to the hotel: parking, accessible parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Casual Serantes Bilbao?
Yes: pet bowls, pet basket. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Casual Serantes Bilbao from the centre of Bilbao?
About 1.2 km from the centre of Bilbao, as the crow flies.
What monuments are near Casual Serantes Bilbao?
Catedral de Santiago Apóstol, 100 m away, Casco Viejo, 100 m away and Iglesia de San Antón, 150 m away, as the crow flies from the hotel.





