THB Guya Playa





About the hotel
Modern and Elegant Hotel near Cala Agulla Beach
Swimming Pool and Spa for Adults
THB Guya Playa offers a relaxing experience with its swimming pool and exclusive spa for adults. Unwind and rejuvenate during your stay.
Studios and Apartments with Sea Views
Enjoy splendid views of the sea from the majority of the studios and apartments. Immerse yourself in the beauty of the surroundings for a truly memorable vacation.
Family-Friendly Amenities and Services
From children's pool and miniclub for the little ones to a variety of massages and treatments at the adult spa, THB Guya Playa caters to guests of all ages, ensuring a delightful stay for the whole family.
Book your stay at THB Guya Playa now to experience luxury and comfort near Cala Agulla Beach.
Facilities
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
- Garden
- Lift / Elevator
- Safety deposit box
- Bar
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Billiards
- Solarium
- Hammam
- Outdoor pool
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Snack bar
- Pool with view
- Indoor pool
- Pool bar
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Fabulous
Liked: The location and staff
Disliked: Disappointing stay – definitely not the luxury experience we expected We booked this hotel mainly because of the spa facilities and the promise of lovely, upmarket rooms. Unfortunately, the experience was far from what we expected. Firstly, there was an issue with payment. We had already paid through Booking.com, but apparently the hotel had cancelled the payment, meaning we had to wait for a refund before we could pay the hotel directly. I'm not sure who was responsible, but it caused unnecessary stress. Thankfully, the hotel were kind enough to let us check in while we waited for the refund. The room itself was disappointing and looking rather tired and shabby. There was rust around the bathroom mirror and sink, and the bath tiles could definitely have done with a proper clean. Even worse, on our first night there was an absolutely awful smell of sewage coming from the bathroom. It was so bad that we had to put plugs in the plugholes and keep the toilet lid down to try to contain the smell. Not exactly what you expect from a hotel advertising itself as upmarket! The spa was one of the main reasons we chose this hotel, but sadly that was another huge disappointment. There was a horrible smell of drains throughout, particularly in the steam room, which was so unpleasant that we lasted literally two minutes before leaving. We mentioned these issues when checking out, but the response was rather underwhelming. We were simply given an email address to complain to, and nobody seemed particularly concerned about our experience. It's such a shame because we were really looking forward to a relaxing, luxurious stay. Instead, we were left feeling disappointed, stressed and wondering what exactly we'd paid the extra money for. For a hotel charging upmarket prices, the cleanliness, maintenance and spa facilities really need some serious attention. Sadly, we wouldn't choose to stay here again.
Staff were wonderful but sadly the food was just ok
Liked: The views. Location and friendly staff, clean kitchen area
Disliked: Uncomfortable beds and hairs on bedding. Breakfast was
Very nice hotel with huge potential but with some disappointments
Liked: Very delicious food for breakfast and dinner, each dish we tried we were not disappointed. Location with a nice with and the beach around 10 min by walk. Pool area perfect for families with kids.
Disliked: The temperature in common areas especially restaurant where breakfast and dinner was served was very high like 30-32 degrees. Even if the aircon was on, I don’t know if it was cooling. Even though the food was delicious it was hard to enjoy the food in such a temperature. One time I needed to breastfeed my newborn in the restaurant because of the heat and I was asked by staff to move somewhere because „ it is a place for eating” it was very rude. For this price I would expect to have and aircon cooled restaurant even a bit to have a relief coming from the outside heat.
Liked: The location was awesome. You could walk and swim in the ocean within eight minutes. There was a dive shop very close by for diving and snorkeling. It was just down the street from Botanic, which is the best gourmet organic farm to table food I’ve ever had. The staff was very very helpful and answered all the questions I had.
Disliked: There was no way to get a cappuccino before 10 AM.
Liked: Great location
Disliked: Spa was broken, big part of why we booked
A fantastic stay, the hotel and staff were incredible and looked genuinley happy to work there! The food was great with
Liked: Clean, well kept and secure
Disliked: Nothing
Good to know
The hotel does not accept American Express cards as a form of guarantee or payment.
Access to the SPA is from 18 years of age.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
THB Guya Playa compared with other hotels in Cala Ratjada
Based on guest scores and reviews for 199 places to stay in Cala Ratjada. Distances as the crow flies.
- by guest reviews in Cala Ratjada
- 10th of 199
- its score; the average in Cala Ratjada is 8.7
- 8.6
- guest reviews
- 690
- from the centre of Cala Ratjada
- 900 m
What’s near THB Guya Playa
Distances from the hotel as the crow flies.
- Palma de Mallorca Airport (PMI) 65 km
Frequently asked questions about THB Guya Playa
What are the check-in and check-out times at THB Guya Playa?
check-out is until 12:00.
Does THB Guya Playa have a pool?
According to the hotel: swimming pool, outdoor pool, pool with view, indoor pool, pool bar.
How far is THB Guya Playa from the centre of Cala Ratjada?
About 900 m from the centre of Cala Ratjada, as the crow flies.
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