Neptuno Hotel & SPA 4 Sup
About the hotel
Luxurious Amenities and Services
The Neptuno Hotel & SPA 4 Sup boasts 3 outdoor swimming pools, including one on the rooftop, and a state-of-the-art SPA & WELLNESS center. Indulge in a relaxing double massage room experience for an additional touch of luxury.
Sustainability and Green Initiatives
Experience a guilt-free stay at this pet-friendly hotel that operates on green renewable energy. Benefit from sustainable practices like solar panels that have reduced CO2 emissions by an impressive 50% since 2019.
Delightful Dining Options
Savor a delicious daily buffet breakfast with fresh bakery delights and a diverse lunch menu at the gastro-bar. For more culinary experiences, explore the buffet restaurant offering Mediterranean cuisine and the exclusive Beach Club (additional cost).
Book now to enjoy a perfect blend of luxury, sustainability, and culinary delights at Neptuno Hotel & SPA 4 Sup!
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Fabulous
Liked: Great location. Facilities excellent and spotlessly clean Staff were very helpful
Disliked: No iron in the room
Good room and dining, but disappointing service and lack of transparency regarding the view
Liked: Pros:Room quality: The room features a very comfortable mattress, high-quality plumbing, and an overall excellent bathroom. Dining: The breakfasts are very good and diverse. The dinner is also quite decent, offering great value for money.
Disliked: Cons:Disappointing room view: The hotel is located deep within the urban area, a few hundred meters from the beach in a straight line. Unfortunately, my room faced a concrete wall just about a meter away from the window. You can only see the sky if you stand right against the glass. For a resort hotel, this is far from an ideal view. The management should make this information transparent during the booking process to better manage guests' expectations. (It was not a major issue for me only because I rarely spend time in the room).Poor issue resolution: The front desk performance was questionable. At 8:00 PM, I reported that the bathroom sink was clogged. The receptionist suggested I wait until the next day because the technician was supposedly off duty. However, once I insisted that waiting until morning was unacceptable, a technician was miraculously found within 2 minutes and resolved the issue.Delayed room cleaning: At 9:30 AM the next day, I requested to have my room cleaned early. Although the staff readily accepted my request, I had to follow up two more times and wait for over 5 hours before the room was finally cleaned.
Lovely stay, great location and really friendly helpful staff
Liked: Hotel room was lovely, staff were all friendly and welcoming.
Disliked: Roof top pool needs updating.
Great location, close to beach and old town shopping and restaurants
Liked: Large sun terrace Location
Disliked: Small swimming pool Unable to take my daughter breakfast in room despite paying for breakfast.
Liked: Location, friendly staff, champagne glass on arrival and water bottles offered at checkout
Disliked: The hotel allows pets, so there was animal hair everywhere in our room. There was hair in the bathroom as well, and when we filled the bathtub with water, lots of hair floated to the surface. The towels were only changed every three days. The bedding didn't smell fresh, and one of the pillows had a very unpleasant smell.
Not a good hotel
Liked: I liked the location
Disliked: I got half board, but the food had meat in everything. If you are vegetarian, that's a big disappointment.. even salad had meat in it...3 pizza, but all had meat... all I could eat was chips.
Good to know
Set in Calella, 984 feet from Platja Gran, Neptuno Hotel & SPA 4 Sup features a restaurant, a new SPA & wellness with a double massage room, a new rooftop with a small swimming pool and bar, private parking with electric charges, a bar and a shared lounge. Among the services at this property are room service and concierge service, along with high-speed WiFi throughout the property. The hotel offers three outdoor swimming pools, a fitness center, evening entertainment and a 24-hour front desk.
At the hotel all rooms are fitted with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower. At Neptuno Hotel & SPA 4 Sup the rooms include bed linen and towels.
The accommodations offers a continental or buffet breakfast.
Neptuno Hotel & SPA 4 Sup offers a sun terrace. The area is popular for hiking and cycling, and car hire is available at the hotel.
Popular points of interest near Neptuno Hotel & SPA 4 Sup include Platja de Garbi, Platja de les Roques and Silence Spa. The nearest airport is Girona-Costa Brava, 21 mi from the accommodations, and the property offers a paid airport shuttle service.
When traveling with pets, please note that an extra charge of 15€ per night applies. Please note that a maximum of 1 pet is allowed per room. Please note that the property can only allow pets with a maximum weight of 20 kilos.
Property has a rooftop with swimming pool and rooftop bar service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Neptuno Hotel & SPA 4 Sup compared with other hotels in Calella
Based on guest scores and reviews for 129 places to stay in Calella. Distances as the crow flies.
- by guest reviews in Calella
- 21st of 129
- its score; the average in Calella is 8.3
- 8.5
- guest reviews
- 787
- from the centre of Calella
- 500 m
What’s near Neptuno Hotel & SPA 4 Sup
Distances from the hotel as the crow flies.
- Girona-Costa Brava Airport (GRO) 33 km
Frequently asked questions about Neptuno Hotel & SPA 4 Sup
What are the check-in and check-out times at Neptuno Hotel & SPA 4 Sup?
check-out is until 12:00.
Does Neptuno Hotel & SPA 4 Sup have parking?
According to the hotel: parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Neptuno Hotel & SPA 4 Sup?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does Neptuno Hotel & SPA 4 Sup have a pool?
According to the hotel: swimming pool.
How far is Neptuno Hotel & SPA 4 Sup from the centre of Calella?
About 500 m from the centre of Calella, as the crow flies.
