Hotel Castillo de Arteaga

About the hotel

Historic Castle in the Basque Country

This impressive castle, originally built in the 13th century and restored in the 19th century in the Neogothic style, offers a unique stay in Gautegiz Arteaga. The charming rooms with modern amenities provide a comfortable retreat after exploring the Urdaibai Nature Reserve.

Gourmet Dining and Wine Cellar

Indulge in quality Basque cuisine at the hotel's gourmet restaurant while enjoying stunning countryside views from the roof terrace. Don't forget to explore the extensive wine cellar to complement your dining experience.

Ideal Location for Exploration

With hiking opportunities in the picturesque surrounding countryside and the coast just a short drive away, Hotel Castillo de Arteaga is perfectly situated for outdoor enthusiasts. Explore nearby attractions like Guernica and easily reach Bilbao within 35 minutes.

Experience the charm and elegance of Hotel Castillo de Arteaga - Book your stay now!

Facilities

• Free WiFi
• Parking
• Free Parking
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Garden
• Hiking
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Bar
• Tour desk
• Facilities for disabled guests
• Meeting/banquet facilities
• Non-smoking throughout
• Private parking
• Sun terrace
• Kid meals
• Wine/champagne
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Physical distancing in dining areas

Check-in and check-out

Check-out

until 12:00

Guest reviews

• R

  RLCzechia

  6

  3 nights at apartament

  Liked: I cannot say that there was anything fundamentally wrong with the hotel. Rather, given the relatively high price of the accommodation, we had certain expectations that were not met.

  Disliked: During our stay, there were a number of small issues that negatively affected our overall impression. If you are looking for something exceptional or truly special, I would recommend looking elsewhere. The castle building itself is beautiful and has its charm, but, in my opinion, that is where its main strengths end. The level of service is more comparable to a standard guesthouse than to a four-star hotel. The property would benefit from more thorough maintenance and cleaning. Some areas, such as the restaurant roof and parts of the interior, are visibly neglected and do not create a good impression. In our bathroom, there was a gap in the shower door, causing water to leak onto the floor every time the shower was used. It was clear that this was not a new issue, which was disappointing. The service was generally rather weak, with the exception of Elisa, who was consistently friendly, attentive, and efficient throughout our stay. She handled both reception duties and breakfast service professionally and always maintained a positive attitude. On the days when other staff members were on duty, the quality of service was noticeably lower. For example, I was surprised by how long it took to receive a simple glass of water. Empty glasses often remained on the table while the staff appeared to overlook them. Breakfast was very basic and focused mainly on local cold products. Do not expect any hot dishes. During our three-night stay, nobody offered us eggs or any other hot breakfast option, not even for an additional charge. Overall, this is not a bad place to stay, but considering the price, we expected a significantly higher standard of service and greater attention to detail. We understood that, in a historic building, the rooms might not be fully soundproof.We did not expect perfect soundproofing in such an old building. However, you can hear almost every step from the room above and, to some extent, noises from neighboring rooms as well.

  Posted in August 2026

• M

  MariaUnited States · Couple

  9

  Staying in a castel is fun, interesting and worth the experience

  Liked: It was great fun to stay in a castle. The location was perfect for our purposes, and the property itself is set on beautiful grounds. Breakfast was elegant, abundant, high quality, and delicious. We also had dinner at the hotel, which was very good. There was also a roof terrace in the main building which was easily accessible.

  Disliked: Our room, #103, was on the lower level of one of the round wall towers/turrets. It was an interesting and unusual experience to stay in a genuinely old part of the castle, but the room was a bit quirky. The narrow slit windows, combined with curtains, allowed for very little view, and we could hear noise from the room above us. I left curious about what it would have been like to stay in one of the rooms in the main castle tower, which I imagine would have more of an elegant castle feel, versus the quirky historic feel of the turret. I also wasn't quite sure why we had been assigned a turret room, but unfortunately there were no other rooms available that night when I asked about moving. Being in the room for one night was interesting and we enjoyed it.

  Posted in August 2026

• J

  JohnIreland

  7

  Comfortable historic property - lacking in atmosphere

  Liked: Historic feel to the property

  Disliked: There seems to be very few other guests - felt more like a venue than a hotel.

  Posted in August 2026

• K

  KirstinUnited Kingdom · Couple

  8

  Ideal for a romantic stay

  Liked: Historic building: a castle and you can stay in the turrets (book the private terrace, it’s only 20€ more). Great staff (we had a problem with our room, the shower flooded, but Noemie on reception handled it like a pro and was super nice). Everything very clean. Restaurant for a fancy dinner and the food was delicious, but surprisingly not too expensive. Breakfast was included and it was excellent.

  Disliked: A bit isolated - you have to drive to go anywhere else and there isn’t really anywhere to have a walk onsite.

  Posted in August 2026

• M

  MarianoUnited States

  10

  Fantastic

  Liked: Everything

  Disliked: Missing a Pool

  Posted in July 2026

• M

  MarkUnited Kingdom

  6

  It’s nice but it’s a machine. No frills

  Liked: Nice Castle.

  Disliked: Don’t expect the staff to do anything special for you beyond the basics.. For example, my baby slept between 2-4pm and I asked them to service the room at reception but apparently that was not possible after 3.30. Not sure why they didn’t do it in the morning. To be fair this is a Spanish attitude more than a property specific complaint.

  Posted in July 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that the restaurant and café are closed on Sunday nights and all day Monday.

Please note that the property does not have swimming pool access.

Please note that extra beds are available on prior request at an extra cost.

Please note that children staying in extra beds is upon request and must be confirmed in advance by the property.

Meals are only included for the confirmed amount of people in the confirmation. Meals are not included in the price for children using exiting beds.

Touristic license: HBIO1175Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.