Sterling

About the hotel

Central Location and Easy Access

Conveniently situated just off Gran Via and a short distance from Santo Domingo Metro station, Sterling offers a prime location for exploring central Madrid.

Comfortable Rooms with Essential Amenities

The spacious rooms at Sterling are equipped with private bathrooms, air conditioning, TV, safe, work desk, and even sofas. Need extra space? No problem, as the rooms can also accommodate an additional bed.

Convenient Services and Nearby Attractions

Enjoy the convenience of a 24-hour reception, tour desk assistance, luggage storage, and daily breakfast with gluten-free options. With Puerta del Sol, the Royal Palace, and the vibrant Gran Via just a short stroll away, Sterling ensures a memorable stay in Madrid.

Book your stay at Sterling now for a delightful Madrid experience!

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Accessible parking
• Parking garage
• Electric vehicle charging station
• Outdoor furniture
• Wine/champagne
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• CCTV in common areas
• Access to health care professionals
• Key card access

Check-in and check-out

Check-out

until 11:30

Guest reviews

• J

  Juan PabloUnited States · Couple

  10

  Liked: Very friendly staff, rooms were basic but comfortable and clean, the location was great

  Posted in October 2026

• J

  JosePuerto Rico · Couple

  4

  Disliked: Despite high temperatures they wouldn't turn on the AC. Three employees gave us different reasons until finally the manager said they were not turning the ac on because it was breeze, 30 minutes after it was turned on due to guests pressure.

  Posted in October 2026

• T

  TizianaCosta Rica

  5

  Wouldnt stay there again ever

  Liked: Location

  Disliked: The air continioning didnt work…the room was a sauna and they didnt help. We coordinate with them the taxi for the airport and it didnt came to pick up for us. We were late to the airport.

  Posted in October 2026

• K

  KennethUnited States · Couple

  9

  The staff was friendly, and the place was well kept

  Liked: Excellent location

  Posted in October 2026

• F

  Fernanda BelenUnited Kingdom

  8

  Great place to stay and location

  Liked: The breakfast it was very good. Many options and good quality and flavour.

  Disliked: It took too long to change our devices.

  Posted in September 2026

• A

  AliceUnited States

  9

  Saved our stay

  Liked: I booked a different place on Booking.com & when arrived the code provided didnt open the Apt. It was 8pm & Sterling had a opening & it was walking distance for our 2 nights. They saved our trip!

  Disliked: Nothing it was described as it was.

  Posted in September 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.