El refugio los portales

About the hotel

Mountain Views and Private Pool

Enjoy breathtaking mountain views from the comfort of your own private chalet at El refugio los portales. Unwind by the private pool or relax in the garden while taking in the serene surroundings.

Modern Amenities and Comfort

This spacious chalet offers a blend of modern amenities and comfort. With a fully equipped kitchen, flat-screen TV, and a walk-in shower, your stay will be as convenient as it is luxurious.

Convenient Location and Outdoor Dining

Located just a short distance from popular attractions like Parque de Santa Catalina and Estadio Gran Canaria, El refugio los portales offers the perfect blend of convenience and tranquility. Don't forget to experience al fresco dining in the outdoor dining area.

Experience the perfect blend of luxury and relaxation at El refugio los portales. Book your stay now for an unforgettable getaway.

Facilities

• Internet access
• Secured parking
• Parking
• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Hot tub/Jacuzzi
• Fire extinguishers
• Key access

Check-in and check-out

Check-out

until 11:00

Guest reviews

• M

  MarcusUnited Kingdom

  6

  An adequate accomodation but needs some work doing to it

  Liked: Very quiet location. The quirkiness of the place, lots of knick-knacks. Very idiosyncratic. With lots of character.

  Disliked: There was no hot water in the kitchen for washing up. The water company turned off the water, not the owners fault, but then the boiler stopped working and we didn't know how to re-start it. We had to contact them to know how to turn it back on. The kitchen sink leaked, they came and "fixed" it the same day but it continued afterwards at a much slow rate. The bathroom hand basin was slow to drain away. The bed was awful as it sagged in the middle. The gas hob didn't work properly they tried to fix it but couldn't but said they'd bring a new hob. Which we declined. There was no HVAC so when we walked into the place it was cold and slightly damp. Overall the place was generally cold.

  Posted in March 2025

• E

  EvieUnited Kingdom

  10

  Exceptional

  Liked: owners were very helpful and the place was lovely and quiet with a lot of outside space enjoyed our stay:)

  Posted in January 2025

• A

  AurelijaLithuania · Family with young children

  9

  Nice appartment with private garden. A bit cold at night in January

  Liked: Amazing garden! You don’t even want to leave the appartment during the day. We really enjoyed the bed near the pool, grill, sunbeds. Very private - you see only nature around. Good value for money.

  Disliked: Pool was freezing cold:( Nearest beach was quite far away but it had nice sandy shore. House is poorly insulated so it was cold during the night in January. We also missed some kitchen equipment like bowls, larger mugs, pan was very small. No electric kettle.

  Posted in January 2024

• D

  DelchoUnited Kingdom

  10

  Exceptional

  Liked: Amazing place. Highly recommended

  Posted in January 2024

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property will not accommodate hen, stag or similar parties.

Please inform El refugio los portales in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

If you cause damage to the property during your stay, you could be asked to pay up to EUR 500 after check-out, according to this property's Damage Policy .

Managed by a private host

A deposit may be required at the property.