Apartamentos Irenaz

About the hotel

Stylish Interiors by Almudena de Villar

Experience modern and stylish interiors designed by the renowned Almudena de Villar, creating a unique and luxurious atmosphere for your stay.

Convenient Amenities

Enjoy the convenience of a fully equipped kitchen, including a fridge, microwave, and dishwasher, as well as free Wi-Fi and an LCD TV in every apartment. Benefit from weekly cleaning services with fresh bed linens and towels.

Prime Location with Access to Facilities

Located in Vitoria's Lakua-Ibaiondo district, our apartments offer stunning views and direct access to a private garage. Guests can also easily access the nearby Ibaiondo Community Centre with a swimming pool, gym, and theatre.

Book your stay at Irenaz Apartamentos for a perfect blend of comfort, convenience, and luxury.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Tour desk
• Facilities for disabled guests
• Non-smoking throughout
• Private parking
• Accessible parking
• Parking garage
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Key access
• CCTV in common areas

Check-in and check-out

Check-out

until 11:00

Guest reviews

• T

  TerecitaUnited States · Couple

  4

  None

  Liked: The location

  Disliked: The laundry doesn’t work and the shower broken

  Posted in March 2025

• M

  MarySpain

  1

  TERRIBLE EXPERIENCE

  Liked: WORST APARTMENT WE STAYED IN!!

  Disliked: Our family only spent 12 hours in this apartment despite booking for 3 nights, and it was an absolutely terrible experience. The overall condition was appalling—everything was filthy and outdated. The toilet seat was stained with feces, and there was no toilet brush available for cleaning. The shower only provided cold water, with sporadic moments of lukewarm water, which was incredibly frustrating. The room was freezing, and the thermostat was non-functional. To make matters worse, the blankets provided were thin and old, offering no warmth for a cold night. In the morning, we attempted to make coffee, only to find there was no coffee maker or cups available. The sink was clogged with food debris, and the sofa was covered in dog hair, clearly indicating it had not been cleaned. The furniture was not only old but also broken. This accommodation is in unacceptable condition, and the receptionist was exceptionally rude. When we reported our issues, she offered no solutions and simply claimed we hadn’t adjusted the thermostat properly. It’s common knowledge that we were only there for 12 hours after paying for three nights, yet she didn’t acknowledge our concerns at all. Her lack of professionalism was SHOCKING.We will never return to this place and strongly advise against it. If you encounter any issues, you may find yourself dealing with a disrespectful and unsympathetic receptionist, which is utterly disgraceful. The management also showed no willingness to address our complaints. Customer service should be a top priority, and no one deserves such treatment, regardless of the circumstances. The apartment was simply DINGY!!

  Posted in January 2025

• R

  raymondUnited Kingdom · Couple

  3

  Dissapointing that the property could not be used as advertised and that it was not maintained

  Liked: Apartment was spacious.

  Disliked: Grouting in shower mouldy. Damp[/mould patches on shower ceiling and wall. Rust on bottom of fridge. Dirty marks on all of walls. Filter above cooker thick with grease. General condition ofg apartment dated. None of appliances in kitchen had instructioons, so could not be used. i.e. cooker hob, cooker, washing machine, dishwasher and microwave. No bowls in crockery so breakfast cereals could not be taken. Internet instructions were incorrect as log in was listed as room number. After questioning this with reception, as it did not work, that was not the case, and login was just "Irenaz Apartment", but this took 30 minuted to find out. Overall, a poor experience.

  Posted in November 2024

• A

  alexanderFrance · Couple

  8

  Not entirely happy with booking although comfortable apartment

  Liked: It was comfortable. Near shops etc.

  Disliked: No parking facilities available. Parked in street with car full of cases etc. reception was very poor. Not what we had expected

  Posted in September 2024

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

There is a weekly cleaning service with change of bed linen and towels.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.