Gran Hotel Lakua

About the hotel

Luxurious Rooms with Unique Furniture and Amenities

The Gran Hotel Lakua offers rooms with specially made furniture, interactive TVs, and a pillow menu for ultimate comfort. The bathrooms are stocked with a variety of toiletries, ensuring a pleasant stay.

Relaxing Spa Experience

Indulge in a rejuvenating spa session at the onsite spa, featuring a hot tub, dry sauna, and thermal loungers. Perfect for unwinding after a long day of travel or business meetings.

Delightful Dining Options and Convenience

Savor traditional Basque cuisine with a modern twist at the hotel's restaurant, or enjoy cocktails at the piano bar. For quick bites, the cafeteria offers snacks and light lunches. With shopping centers nearby and easy access to Vitoria city center, the hotel provides both luxury and convenience for your stay.

Book your stay at Gran Hotel Lakua for a memorable and relaxing experience.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Car hire
• Sauna
• Private parking
• Accessible parking
• Parking garage
• Wheelchair accessible
• Fitness/spa locker rooms
• Visual aids: Braille
• Guest rooms disinfected between stays

Check-in and check-out

Check-out

until 12:00

Guest reviews

• X

  XavierSwitzerland

  7

  It was not a real 5 stars. The global feeling was disappointing

  Liked: Bed ok Bathroom great

  Disliked: Noisy system of ventilation Feeling of not being cared well No coffee machine Not the standard of a 5 start...

  Posted in October 2026

• S

  Syed TariqUnited Kingdom · Couple

  10

  Lovely hotel..if you need to be here book here

  Liked: Very clean and good quality rooms

  Disliked: Bar was perfunctory

  Posted in October 2026

• E

  EmmanuelUnited States

  8

  Disliked: The price for the breakfast was to expensive.

  Posted in August 2026

• N

  NiellUnited Kingdom

  7

  Good, not outstanding

  Liked: House keeping staff excellent, always keen to help you. Secure parking. Excellent little cafe on the side for all day food and drinks.

  Disliked: 3km walk to town. Room held too much furniture

  Posted in August 2026

• A

  AileenUnited Kingdom

  2

  Avoid at all costs - a shoddy 2 star hotel

  Liked: This hotel is so far from a 5 star its difficult to know where to start. Reception staff were friendly and helpful but that was the end of it. Location is so far out of town, sitting on a dual carriageway - it feels more like an airport hotel. This would not be so much of an issue if there wasn't a chronic lack of taxi's in the town - the reception staff admitted it was an issue. Rooms are very dated and run down, bedding was clean but beds very uncomfortable. When it comes to catering, the cafe staff just stand and look at you when you go in to stand at the counter and are none too friendly. Dinner on the night we were there was a special put on for the Iron Man event being held the next day. It was like Faulty Towers, half an hour between courses, very limited menu with not a vegetable to be seen - like a very poor canteen, only 2 members of staff working who looked like they were about to have a nervous breakdown. I tried 24 hour room service the next evening to initially be told all that was available was pizza, they then said i could have anything on the menu as they did actually have someone to cook, food was acceptable but the glass of red wine undrinkable. Two mornings in a row I had no lighting in my room and as the bathroom had no windows I had to get ready by the torch on my phone - I reported this as soon as it happened but clearly no fix - all I got on the second morning when I was checking out was 'oh sorry about that'. I had to rely on the hotel I was moving to in San Sebatian to arrange a transfer taxi for me as it appeared impossible from this hotel.

  Disliked: There is nothing good about this hotel.

  Posted in July 2026

• M

  maxUnited Kingdom

  5

  Average

  Liked: it was alright

  Disliked: that I was charged for water in the room and asked for a banana when I left and was told I would need to pay. Pretty pathetic i couldn't be given a free banna for hwo much i spent with them!

  Posted in July 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

License number: HVI-00382Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.