City Hotel Derry





About the hotel
Recreational Amenities : Unwind in the indoor pool, steam room, and fitness center.
Dining Options : Enjoy meals at the on-site restaurant, Thompsons, or grab drinks at the bar/lounge.
Event Spaces : Host your event in the conference center with meeting rooms.
A stay at City Hotel Derry places you in the heart of Londonderry, within a 5-minute walk of Guildhall and Derry Visitor and Convention Bureau.
Facilities
- Elevator
- Conference space
- Safe-deposit box at front desk
- Porter/bellhop
- Meeting rooms
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Steam room
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Very good
Less than impressed
Liked: Food was okay, dining table rocked as we ate. We went to get our cooked breakfast and our cups etc were lifted and we returned to a virtually empty table. On reading the description of the hotel before booking we were led to believe that all other rooms except for the ground floor had been redecorated. We had stayed at the hotel about 8 years ago and it was in need of redecoration then and other than new wallpaper on one wall, the furniture had remained unchanged since then. The service was quite chaotic and we do feel that while these renovations are ongoing the price of the stay should be much cheaper. Parking your car in the basement (which is now the level of the temporary entrance to the hotel) is now £14.00 overnight as the receptionist told us on check in, although we had wondered why there were so many empty spaces. The basement carpark has now been bought over by a private company. Hilton you definitely need to make vast changes for us to stay here again!!!
Liked: After you book a hotel you should never receive notice that it’s under major construction on the morning of your arrival. This place is in need of major Reno but needs To shut down and not do it when guests are there
Liked: The room was clean but furnitures are old and beat up. The property really need serious renovation, the entrance was closed due to on-going construction. Phone charger and outlets need an upgrade or at least provide portable plug for new tech. accessories. The staff are fantastic and very helpful, I personally feel bad that they have to work under that kind of condition, and having minimum resources to accommodate guests' simple requests
Liked: While the accessible bedroom was very good; generally the hotel felt uncomfortable in its “renovating” state; staff were accommodating espec. Reception on Floor 1 there was a nice view of the River + Peace Bridge in Dining Room and there was a good enough selection at Breakfast; cost for 3 night stay did not reflect the inconvenience.
Liked: Ok
Not the best
Liked: We were disappointed with our stay here. It's certainly not a 4 star hitel as advertised. I know there are renovations taking place but this has been months. We had to enter through basememt carpark. No stair option so no way into the hotel unless you take the lift. You had to wait ages for lifts. Room was very dark, lighting very poor which made it very hard to do make up. Sheets were stained. Blind rail was hanging off the window. Tv didnt work. Paint was falling of the ceiling into the swimming pool. Trying to get the attention of someone to be seated for breakfast was impossible. They kept walking by. We just sat ourselves in the end. Plates werent lifted between courses. Just wasnt a great experience. Plus side, location is excellent
Good to know
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
A deposit may be required at the property.
City Hotel Derry compared with other hotels in Derry
Based on guest scores and reviews for 150 places to stay in Derry. Distances as the crow flies.
- by guest reviews in Derry
- 54th of 150
- its score; the average in Derry is 8.8
- 8.4
- guest reviews
- 139
- from the centre of Derry
- 800 m
What’s near City Hotel Derry
Distances from the hotel as the crow flies.
- City of Derry Airport (LDY) 11 km
Frequently asked questions about City Hotel Derry
What are the check-in and check-out times at City Hotel Derry?
Check-out is until 11:00.
How far is City Hotel Derry from the centre of Derry?
About 800 m from the centre of Derry, as the crow flies.
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