Palais Pálffy Apartments Vienna

About the hotel

Central Location and Elegant Ambiance

Luxurious Amenities and Services

Nearby Attractions and Convenient Transportation

To experience the elegance and convenience of Vienna, book your stay at Elegance Wien today!

Facilities

• Free WiFi
• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Designated smoking area
• Airport shuttle (additional charge)
• Wheelchair accessible
• Airport pick up
• Shuttle service
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests

Check-in and check-out

Check-out

until 10:00

Guest reviews

• H

  HaykArmenia · Couple

  10

  Liked: The best amartments in Vien

  Posted in November 2026

• E

  EllieUnited Kingdom

  8

  Liked: Very close to everything!

  Disliked: The large bathroom windows were not frosted, so the blind had to be constantly closed. The plug socket in the bathroom had come off, which seemed quite unsafe. There is a church across the road, and the bells ring every 15 minutes from 7am. Everything was just a little bit run down and shabby.

  Posted in November 2026

• A

  ACHILLEASGreece · Couple

  8

  Ideal location for exploring the city

  Posted in October 2026

• A

  Abdullah TalhaTürkiye · Couple

  10

  Liked: Fantastic location. Very helpful team.

  Posted in October 2026

• M

  MopilsAustria

  8

  Disliked: No coffee machine as they said, i was said, there's a coffe maschìne with capsules for each of us, unfortunatelly was just a kittle to warm up the watter.

  Posted in October 2026

• M

  MadisonUnited States

  1

  AWFUL. They double booked my room and left me with nowhere to go and told me to "figure it out."

  Liked: Nothing! This was actually one of the worst experiences Ive ever had. Staff was extremely rude on the phone and was of no help. They hung up on me many times when I was locked out of my apartment. Had to find my own hotel room at 9pm that night because they double booked me and they did not compensate me for my expensive hotel because it was so last minute. I HATED my stay SOOOOO MUCH!!! sketchy sketchy sketchy place

  Disliked: I showed up at 8pm and was locked out of my apartment. I spent OVER AN HOUR on the phone trying to get into the apartment. They were gaslighting me telling me that it was my fault I was locked out, "you must be at the wrong apartment!" I wasn't. People on the phone would hang up on me MANY times. Later to find out that they had over booked me and that the person in my room HAD NOT CHECKED OUT YET! and that they didn't have another room for me. SO I had to go and find a new hotel at 9pm ALONE. Literally DO NOT STAY HERE.

  Posted in October 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that parking is available, reservation is needed and costs 20EUR per day.

A deposit may be required at the property.