Macaris Suites & Spa
About the hotel
Luxurious Sea-View Suites :
Indulge in the breathtaking views of the sea from the comfort of your fully furnished suite at Macaris Suites & Spa. Each suite boasts a luxurious bathroom with a spa bath, a well-equipped kitchen, and a spacious living room for your relaxation.
Diverse Pool Options :
Whether you prefer basking in the sun by the outdoor swimming pool, letting your children splash in the dedicated kids' pool, or unwinding in the indoor pool and hot tub, Macaris Suites has a pool for every preference, all year round.
Culinary Delights and Rooftop Dining :
Savor a rich buffet breakfast and dinner at the on-site restaurant, offering Greek and international cuisine. For a special experience, visit the rooftop garden restaurant-bar from June to September, where you can enjoy delectable dishes and drinks with a view of the Venetian castle.
Book your stay at Macaris Suites & Spa now to experience luxury and relaxation at its finest.
Facilities
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Tour desk
- Soundproof rooms
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Breakfast in the room
- Barber/beauty shop
- Babysitting/child services
- Billiards
- Hammam
- Non-smoking throughout
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Exceptional
Below expectations, not worth the money, especially the extras (breakfast, private sauna & jacuzzi)
Liked: Nice view Close to the beach Close to the city center Friendly and helpful staff - super responsive
Disliked: Breakfast was terrible - poor quality, lack of options, lack of warm meals like scrambled eggs, no veggies at all! On the other hand, there were many sweet options. Unfortunately people from our group (13 people) were 'forced' to eat breakfast outside of the hotel. This is not acceptable - we booked rooms with breakfast Pool - we were told that its open till 8pm. We entered the pool at 6:40 pm and a lady there told us that the pool will be closed in 20 minutes. We had a room with sauna and jacuzzi - poor experience as well. Water in jacuzzi was not warm enough. Sauna had big hole/leak and it was not hot enough inside it. We paid extra money to use jacuzzi and sauna and again - disappointment. In another room we had a problem with a bathtub - we couldnt drain the water out of it. We reported that at the reception and we were told there is no technician to help us and we have to wait till tomorrow. So we couldnt take a bath before night (sic!). No alternative proposed. We asked for a different room and then we were offered to use a bathroom in different room. When we entered it, it was disgusting - not cleaned after the guests (while we were told its clean) - hairs inside the bathtub, dirty toilet.. WiFi - not working in many different places in the hotel
Disappointing and poor value for money
Liked: Good location
Disliked: The hotel was old and tired looking. Facilities in the rooms were very basic. No parking available at the hotel. Steep slope to get to the reception.
Spacious suite, good balcony, great views
Liked: Pool area. Proximity to town.
Disliked: None
Great location and comfortable room, though choose floor that you stay on carefully if you care for the view
Liked: Room was spacious as it was a suite and we highly recommend it for families as there were separate rooms with separate aircondition which was very pleasant as we each prefer to sleep with different temperature. The mattress for the sofabed was also very comfortable. And the location of the hotel was very ideal as it is walking distance from the Oldtown as well as other restaurants.
Disliked: The pillows were quite hard which made it slightly harder to sleep and the view from our suite, which was on the 5th floor, had a partially blocked sea view due to the restaurant roof blocking it.
Liked: We had booked a one-bedroom suite for our family of three, and were upgraded on arrival to a two-bedroom suite, which was great. The apartment was huge and we had a big balcony with a seating arrangement and a large table and chairs, with view to the sea and the fort. The room was well air conditioned. The walk into the city center was about 20 minutes. We waited until late afternoon to go, as it was very hot. The breakfast buffet offered a large choice, including plenty of fresh fruit. Our breakfast table had a view on the pool, so we could watch the other guests coming to reserve all the deck chairs before going to breakfast. We were lucky to find a parking space right in front of the hotel on arrival. The young man at the reception was extremely helpful: he took plenty of time to recommend the best restaurants, also the ones where the locals go, and to answer all our questions regarding sightseeing and shopping.
Disliked: The toilet leaked, making a puddle every time we flushed. We could see in the guestbook that a previous guest had already noticed this. We informed the reception who said they would take care of it.
Great experience. Food was great
Liked: Very nice place
Disliked: None
Good to know
Please note that when booking more than 3 rooms, a 30% deposit will be charged, which in case of cancellation, will not be refunded.
Please note that children under 16 years old are not allowed to access the spa center.
For reservations of 5 days or more, guests receive a 20% discount for all spa therapies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Macaris Suites & Spa compared with other hotels in Rethymno
Based on guest scores and reviews for 200 places to stay in Rethymno. Distances as the crow flies.
- by guest reviews in Rethymno
- 34th of 200
- its score; the average in Rethymno is 9.3
- 9.1
- guest reviews
- 599
- from the centre of Rethymno
- 1.7 km
What’s near Macaris Suites & Spa
Distances from the hotel as the crow flies.
- Chania Airport (CHQ) 34 km
Frequently asked questions about Macaris Suites & Spa
What are the check-in and check-out times at Macaris Suites & Spa?
Check-out is until 11:00.
Does Macaris Suites & Spa have parking?
According to the hotel: parking, free parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Macaris Suites & Spa?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does Macaris Suites & Spa have a pool?
According to the hotel: swimming pool.
How far is Macaris Suites & Spa from the centre of Rethymno?
About 1.7 km from the centre of Rethymno, as the crow flies.
