Hôtel Chems
About the hotel
Spa and Recreation
Relax at the full-service spa, indulging in massages and facials. Make use of the outdoor pool and tennis court for recreational activities.
Dining and Entertainment
Savor meals at the restaurant, grab snacks at the cafe, or enjoy room service. Unwind with a drink at the bar or poolside bar while enjoying a complimentary full breakfast.
Convenience and Comfort
Benefit from amenities like complimentary Wi-Fi, concierge services, and a hair salon. The hotel also offers dry cleaning, a 24-hour front desk, and luggage storage for your convenience.
Book your stay at Hôtel Chems to experience luxury and convenience in the heart of Marrakech.
Facilities
- Elevator
- Safe-deposit box at front desk
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Amazing location and breakfast!
Liked: Stayed for a long weekend, family of 4 in 2 adjoining rooms. Very close to medina, perfect location. 5 min walk through beautiful gardens the main hub of Marrakech, the medina. Hotel is slightly dated but has a great outlook and an amzing pool. Staff were friendly enough. Rooms have heaters in them for winter (didnt figure this out until night 2). Breakfast is outstanding. Eggs are amazing, freshly scrambled. Lots of different breads, fruits, cakes, pastries, honey, preserves, fruits and most importantly, mint tea. Hotel could do with some upgrading but wouldnt hesitate to stay here again. Especially for the breakfast!!
I do not recommend
Liked: Not up to a four star hotel! The surfaces and textiles are very worn and old, the towels were white maybe 20 years ago. The floor in the room is ice cold. Hand soap only appeared in the room on the third day. There is no bag in the trash can. The lighting in the room is really bad. Sounds can be heard through the walls easily. The cleaners don't understand a word of English and knock on the door several times a day, one comes to check the towels and the other brings paper, etc. There was no "Do not disturb" sign in the room. The reception staff was not very friendly, more like rude. The breakfast was limited and something was constantly missing from the buffet. The tables were not cleaned during breakfast and there were a lot of crumbs and napkins from the previous diner, etc. You can only pay the city tax in cash. The hotel is close to the medina, but in my opinion that is the only good thing about the hotel.
The worst hotel I have ever been
Liked: The worst hotel I have ever been! The toilet been cleaned every day but still dirty, on arrival we got two small soap bars, after first cleaning one soap was missing and never replaced, the same toilet paper and no shampoo, I had to go to reception desk and ask for toilet paper wtf? They should replace it when came to clean the room! Towels grey like was washing washing properly. Food disgusting, if you don't like sweet French breakfast, nothing else for you to eat! The photos with food here is a big lie! If you use to European standards, definitely not recommend that hotel! The only good thing is the pool and the pool boy, very friendly and always ready to help. Location is also good, walking distance to Medina. Small I would say 18" TV on wall, the room looks so old, never redecorated.
No good
Liked: Location is good, but the hotel is definitely not a 4 star, breakfast is the worse hotel I stayed 😢is not much to eat the hotel needs new renovations
Best hotel in Marrakesh for its location, swimming pool and quietness!
Liked: Best location in Marrakesh! The swimming pool, hotel cocktails and its private garden area are a luxury and only 5 minutes walk from the Soul and the craziness. The bedrooms are not luxurious but they are clean…… and it is so quiet!!The hotel staff are friendly and the breakfast is great! It is a jewel as long as you are not looking for luxury bedrooms.
Ok
Liked: The room was less than expectation which was a con for me But the location was good, close to the market and the big mosque that was a pro Breakfast was OK But I couldn't get a massage and that was a con
Good to know
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
A deposit may be required at the property.
Hôtel Chems compared with other hotels in Marrakech
Based on guest scores and reviews for 200 places to stay in Marrakech. Distances as the crow flies.
- guest reviews
- 120
- from the centre of Marrakech
- 1.7 km
What’s near Hôtel Chems
Distances from the hotel as the crow flies.
- Marrakech Menara Airport (RAK) 4.1 km
Frequently asked questions about Hôtel Chems
What are the check-in and check-out times at Hôtel Chems?
Check-out is until 12:00.
How far is Hôtel Chems from the centre of Marrakech?
About 1.7 km from the centre of Marrakech, as the crow flies.
