Riad Djemanna
About the hotel
Luxurious Riad with Authentic Moroccan Charm
Pools and Patios : Enjoy the luxury of two pools and two patios, perfect for unwinding after a day of exploring the vibrant city of Marrakesh.
Culinary Delights and Relaxation : Indulge in a continental breakfast on the patio, savor traditional cuisine, and pamper yourself with a hammam session or a rejuvenating massage.
Convenience and Comfort : Immerse yourself in Moroccan style in air-conditioned rooms and suites, each featuring an en suite bathroom. Take advantage of additional facilities like cooking classes and airport transfers for a seamless stay.
Experience the essence of Marrakesh at Riad Djemanna. Book now for an unforgettable getaway.
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Heating
- Terrace
- Family rooms
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Sauna
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Street parking
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
Check-in and check-out
- Check-out
- until 11:30
Guest reviews
Fabulous
Liked: Location, staff, clean rooms, nice breakdast.
Disliked: All good.
Definitely recommend!
Liked: We enjoyed my stay at this riad. The staff was incredibly friendly and the rooms were very cozy. It's a bit unusual that the rooms don't have a lock, but this riad exudes a sense of trust (justifiably so), so I had no reason to worry. However, there was a problem with the riad's inability to accept card payments, but it's not a big deal. It's possible the problem was only on that day, but it needs to be taken into account. Also I definitely recommend the hammam. You won't regret it.
Liked: Beautiful riad very well located just outside the Medina. The staff was very friendly and welcoming. Breakfast each morning was good. The room was comfortable, I also had an amazing massage.
Liked: We paid £350 to stay 3 nights, which we booked last Sept. When we got there, we were told that there was a problem with rooms and, on the 2nd night, we would have to move to a different room than the one we had booked, but to say sorry for this inconvenience, the first night we would be allowed to stay in one of their luxury rooms, we were also offered free massage, (Which my wife had and enjoyed), The 3rd night we would be moved back to the luxury room again. This seemed very fair to us. Morocco is an amazing country, This was our 6th visit to Morocco and this was the 32nd raid we have stayed in so far. The next morning we went down to breakfast and after breakfast we asked which room we would be moving into, so that we could move our belongings ourselves. The member of staff we spoke to said that he would ring the manager to find out. When he got off the phone, he told us that he would be walking us to a different riad. We had not been told about any other raid. We were not happy with this, having spent 13 days travelling, we just wanted a place to rest up, that we had previously been to, not disruption of moving again. we had no objection to moving to a different room, no matter what the quality, but we did want to stay in the riad we had chosen and paid for last Sept. The moment that there walk us out to the alternative riad. Before we saw our replacement raid. WE decided not to go back. The next morning we told them to keep our money, we did not want any refunds, money is not the issue, we were just so bitterly disappointed by what had happened. We never were told why we were moved to another raid. As a lecture, one of my key areas that I now lecture on is Morocco, its history, geology, palaeontology and all aspects of tourism.
Disliked: The way we were treated.
Very pleasant
Liked: The room was a great size, comfortable and had a great atmosphere.
Disliked: Nothing
Moroccan Holiday
Liked: We stayed for 5 nights, the first of which was diabolical, hence this rating had been done based on the remaining 4 nights once we had been re-roomed and service recovery had been actioned. The staff were great, the room was clean and comfortable and the Riad was well positioned to the Taxi Rank and the Souk/el Fnaa Square.
Disliked: We were not collected from the airport as was pre-arranged upon booking. The first night we were roomed in a canvas tent on the rooftop. It had no formal door, no cupboards, no towel rails or hooks and no safe. That night there was a torrential downpour of rain and the water flooded our room completely saturating the carpets. The roof also leaked. The noise of the rain hitting the tent was unbearable, so to say we had a dismal start to our holiday is an understatement. The Riad could not immediately re-room us as they were fully booked, so the manager offered to find accommodation at an alternative Riad for the night which unfortunately required an 11 minute walk through the Medina. That wasn't possible due to the downpour, so we gritted our teeth and remained put. The next day we were re-roomed and were quite happy thereafter. In lieu of our poor initial experience the Manager provided us with free Hamman Massages, free Taxi transfer to the airport home, complimentary water/tea/coffee for the duration of our stay and waived out taxes upon check out. Having worked in the service industry I am aware that in the event of a service failure, effective recovery is what matters most and in this instance, I'm pleased to say that process was a success. Therefore I have deducted 2 points for the original night's debacle.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Riad Djemanna compared with other hotels in Marrakech
Based on guest scores and reviews for 200 places to stay in Marrakech. Distances as the crow flies.
- its score; the average in Marrakech is 8.9
- 8.7
- guest reviews
- 77
- from the centre of Marrakech
- 1.3 km
What’s near Riad Djemanna
Distances from the hotel as the crow flies.
- Marrakech Menara Airport (RAK) 5 km
Frequently asked questions about Riad Djemanna
What are the check-in and check-out times at Riad Djemanna?
Check-out is until 11:30.
Does Riad Djemanna have parking?
According to the hotel: parking, street parking. Ask the hotel whether you need to book it and whether there is a charge.
Does Riad Djemanna have a pool?
According to the hotel: swimming pool.
How far is Riad Djemanna from the centre of Marrakech?
About 1.3 km from the centre of Marrakech, as the crow flies.
