Riad Jaaneman
About the hotel
Charming Riad Jaaneman in Marrakech
Luxurious Amenities : Indulge in the relaxing hammam or unwind in the shared lounge at Riad Jaaneman. The rooms offer modern comforts like air conditioning and private bathrooms with a bath, ensuring a comfortable stay.
Exciting Activities : Explore the vibrant surroundings with activities like horse riding, camel riding, cycling, and hiking in the Atlas Mountains. The tour desk can assist in planning your adventures.
Convenient Location : Just a short walk from Djemaa El Fna Square and Koutoubia Minaret, Riad Jaaneman also offers easy access to must-see attractions like Bahia Palace and Majorelle Gardens. Book now for an unforgettable experience in Marrakech!
Facilities
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Terrace
- Family rooms
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Tour desk
- Ironing service
- Dry cleaning
- Barber/beauty shop
- Solarium
- Hammam
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Lockers
- Outdoor furniture
- Sun loungers or beach chairs
Check-in and check-out
- Check-out
- until 12:30
Guest reviews
Exceptional
Lovely riad, but a disappointing end to our stay
Liked: Perfect location, Quiet inside, beautifully decorated, very nice staff, food was very nice including dinner and breakfast. Room was beautiful, spacious and bed was very comfortable.
Disliked: Masage was below average and very expensive. Unfortunately, our last day was spoiled. On the morning of check-out, I folded my long white linen dress and left it on top of the bed with my bags while I packed. I went for a massage, and when I came back to the room a short while later, the dress was gone. I spoke to the owner, explained that the item had disappeared, and didn't accuse anyone. He spoke with the staff, but the dress was never recovered. Apart from this, everything was very nice. I just didn't expect something like this to happen in such a small riad, especially at this price. I hope the management looks into it so future guests don't have the same experience.
Gracious Hospitality
Liked: The staff, especially Lahcen, the front desk manager, offered exceptional service, including arranging for excursions, helping us change money, guiding us to the best stores and making reservations for exceptional restaurants. Lahcen works really hard to help the guests, and he deserves much praise for his graciousness while helping guests at at turns.
A piece of calm and tranquility inside a crazy city
Liked: The staff, breakfast & location were all excellent. Mohamed and Lahcen were brilliant and would cover every want you had.
Disliked: Honestly nothing.
Liked: Had the most gorgeous stay at Riad Jaaneman - the perfect start to our Morocco trip! The location is perfect (right in the Medina but so quiet and peaceful with zero noise from outside - a little oasis in the madness of the city), food was incredible (definitely some of the best we’ve had on our trip so far) and the staff - including Lahcen - were just incredible! They were so friendly, kind and helpful and took the time to sit with us and give us some great tips for Marrakech on our first day. The design of the riad is gorgeous too - so chic, and we fell in love with the turtles! Also went for a hammam in the spa which was so nice. One small point to be mindful of - the riad isn’t licensed to serve alcohol so if you bring in drinks, you can only drink them in your room rather than on the rooftop or courtyard. Not a huge issue at all though, and better for our health! Thank you so much - we hope to come back one day!
It was OK
Liked: The location was very good.
Disliked: The dirty unswept alleyway with tins of cat food and bins. No welcoming lights at the door at night or any pretty pot plants, very scruffy not what I’d expect from a 4* property. We arrived and sat on a dirty white sofa which had foot prints on it whilst we filled in our paperwork. We’d been collected from outside El Bacha and our bags were loaded onto a cart which was not the riad’s cart. We were then expected to pay the cart man when we could easily have taken the bags ourselves OR the hotel concierge could have paid him which is what we’d been used to at other properties there. We were told not to drink the tap water (obviously) but two bottles of water were provided in unsealed bottles with loose lids on which made us nervous. There was no lock on the door. We had to request a lock and were given a padlock so we could lock our room when we were out. The toiletries were far beneath anything 4*. Refilled dirty plastic pumps by the sink. The staff were very nice and keen to show us the new part of the Riad. Everything in the old part where we were staying definitely needed an upgrade, repaint and a good designer to pick some nice Moroccan pieces to make it more comfortable and homely with softer lighting etc. It could have very easily have been better.
The location was perfect, everyone was very helpful. The room was very spacious, the bed comfortable
Liked: The location was perfect, everyone was very helpful. The room was very spacious, the bed and pillows were very comfortable. The hamam was under refurb, and the wifi had some connection issues, the breakfast was simple however overall experience was very nice, would recommend.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Riad Jaaneman compared with other hotels in Marrakech
Based on guest scores and reviews for 200 places to stay in Marrakech. Distances as the crow flies.
- by guest reviews in Marrakech
- 110th of 200
- its score; the average in Marrakech is 8.9
- 9.5
- guest reviews
- 260
- from the centre of Marrakech
- 1.1 km
What’s near Riad Jaaneman
Distances from the hotel as the crow flies.
- Marrakech Menara Airport (RAK) 5 km
Frequently asked questions about Riad Jaaneman
What are the check-in and check-out times at Riad Jaaneman?
Check-out is until 12:30.
How far is Riad Jaaneman from the centre of Marrakech?
About 1.1 km from the centre of Marrakech, as the crow flies.
