Sofitel Marrakech Palais Impérial & Spa

★★★★★Rue Haroun Errachid - Quartier HivernageView on map

About the hotel

Luxurious Accommodation near Jamaâ El Fna Square

The Sofitel Marrakech Lounge and Spa offers a truly luxurious experience just 800 meters from the vibrant Jamaâ El Fna Square.

Spa, Swimming Pools, and Dining

Indulge in relaxation with a spa, 3 pools, and 3 dining options. Enjoy gourmet dishes at L’Orangerie with stunning mountain views or sip on international teas at Darkum bar.

Fitness and Wellness Facilities

Stay active at the fitness center or pamper yourself with a visit to the spa's indoor pool, hammam, and hot tub. Wi-Fi throughout, valet parking, and 24-hour reception add to the convenience.

Ready to immerse yourself in luxury and comfort at Sofitel Marrakech? Book now to experience the perfect blend of elegance and relaxation.

Facilities

  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Car hire

Check-in and check-out

Check-out
until 12:00

Guest reviews

8.3

Very good

Average from 2,391 reviews

  • GeorgiosGreece
    6

    Could be cheaper or renovated

    Liked: Location and breakfast

    Disliked: Old carpets room and corridors the bathroom was not comfortable the head was next of the room entrance and the shower in an other room

    Posted in

  • Jasneet Pal SinghIndia
    7

    No vlaue for money

    Liked: The breakfast was great

    Disliked: The service in the rooms was bad. We had to call again and again for replacement of milk for coffee and the shower gel

    Posted in

  • LatifaMorocco · Couple
    10

    It was AMAZING

    Posted in

  • LucyKenya
    10

    Liked: Farah was exceptional. She was our home away from home cant wait to come back

    Disliked: No

    Posted in

  • RóbertHungary · Couple
    5

    Five stars on the sign, but still a long way to go to live up to them

    Liked: excellent breakfast buffet. Very friendly staff in the restaurants.

    Disliked: We had prepaid for our reservation, but at check-in the receptionist initially tried to charge us for the entire stay again. When I asked him to check, he confirmed that it had already been paid. He then told us that breakfast was not included. I asked him to check again, as our booking included breakfast, and he confirmed that I was right.No apologies. The first room we were given overlooked a nightclub and was extremely noisy. After I asked to move, we were assigned a quieter room, although it was smaller. At around 8:00 a.m., a housekeeper knocked twice, and when I opened the door, she apologized and explained that she had wanted to clean the room. Later that afternoon, another housekeeper entered without knocking. I was standing in the room in my boxer shorts and was understandably startled. Instead of apologizing, she laughed.We also had a drink on the Palais Darkum terrace and then planned to have dinner on the terrace at L’Orangerie, about 50 metres away. We were told that the L’Orangerie terrace was closed because of the rain, although it wasn’t raining on the terrace where we had just been. At checkout, I went to the main reception desk to pay our bill and explain that, as we would be leaving at 2:00 a.m., we would need a breakfast box or room service. I was directed to a second reception desk to pay and told to dial 9 from our room to arrange breakfast. The concierge at the second desk seemed surprised by my request and, after discussing it loudly with colleagues, politely sent me back to the main desk. I eventually paid there, and I have asked again for breakfast, the receptionist dialed 9 and handed me the phone so I could explain my breakfast request.I explained that I am lactose intolerant and asked for a lactose-free breakfast. However, the breakfast we received included bred, danish pastries, coffee, jam, regular butter and regular yogurt.(The towels in the rooms are not the fluffy ones you expect in a 5 star hotel. these are very used)

    Posted in

  • AniaUnited Kingdom · Couple
    10

    Liked: Amazing place close to Medina. We had a lovely experience and best breakfast ever every morning 😋 👌 Special thanks to Farah and Elbay to make our breakfast experience even more special Highly recommended hotel.

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Only guests above the age of 18 have access to the spa.

Please note that breakfast will be offered as sohour meal during Ramadan for guests fasting during their stays.

- Half Board (DP) package includes daily accommodations, breakfast, and a daily MAD 600 food and beverage voucher per guest (maximum 2 guests), redeemable at the hotel’s restaurant or bar. Only guests above the age of 18 have access to the spa. Guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events. Please note that you must show the credit card used to make the reservation upon check-in. Please note that breakfast will be offered as sohour meal during Ramadan for guests fasting during their stays. Prepayment of the entire stay by credit card debited at the time of booking. The access to the swimming pool for external customers is 1 000 MAD per person. Please note that the property can only accommodate pets with a maximum weight of 5 kg or less. Additional charges may apply.

A deposit may be required at the property.

Sofitel Marrakech Palais Impérial & Spa compared with other hotels in Marrakech

Based on guest scores and reviews for 200 places to stay in Marrakech. Distances as the crow flies.

by guest reviews in Marrakech
42nd of 200
its score; the average in Marrakech is 8.9
8.3
guest reviews
2,391
from the centre of Marrakech
2.2 km

What’s near Sofitel Marrakech Palais Impérial & Spa

Distances from the hotel as the crow flies.

  • Marrakech Menara Airport (RAK) 3.6 km

Frequently asked questions about Sofitel Marrakech Palais Impérial & Spa

What are the check-in and check-out times at Sofitel Marrakech Palais Impérial & Spa?

Check-out is until 12:00.

Does Sofitel Marrakech Palais Impérial & Spa have parking?

According to the hotel: parking, free parking. Ask the hotel whether you need to book it and whether there is a charge.

Are pets allowed at Sofitel Marrakech Palais Impérial & Spa?

Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.

Does Sofitel Marrakech Palais Impérial & Spa have a pool?

According to the hotel: swimming pool.

How far is Sofitel Marrakech Palais Impérial & Spa from the centre of Marrakech?

About 2.2 km from the centre of Marrakech, as the crow flies.