Alua Suites Las Rocas





About the hotel
Luxurious Suites with Balconies
Experience ultimate comfort in our suites with a private balcony, perfect for enjoying the Mediterranean breeze. Each suite is equipped with a seating area and satellite TV, ensuring a relaxing stay.
Varied Dining Options and Recreational Activities
Indulge in a culinary journey at our buffet restaurant offering international cuisine throughout the day. For entertainment, enjoy table tennis, pool tables, beach volleyball, a multisports court, and a Mini Club for the little ones.
Convenient Location and Nearby Attractions
Located just 400 meters from the beach in Cala d’Or, our hotel is also close to Vall d’Or Golf Course and Palma Airport, making it an ideal choice for both leisure and business travelers.
Book your stay at Alua Suites Las Rocas for a memorable and enjoyable Mallorcan getaway.
Facilities
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
- Garden
- Pets allowed
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Car hire
- Children's playground
- Dry cleaning
- Games room
- Table tennis
- Billiards
- Solarium
- Outdoor pool
- Private check-in/check-out
- Street parking
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Pool with view
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Good
Liked: Amazing property and location! Everything was nearby. Good food and entertainment programs at night. Best for family vacation! Staff was professional and friendly:)
If you like big, old type, all inclusive resorts, this is your place. If not avoid. I think it is not worth the money. D
Liked: Good location. Room with nice sea view.
Disliked: The lamp in the main room was not working, and the AC was leaking. I also had some chocolates in my carry-on, and unfortunately, ants got inside my bag, forcing me to throw all the chocolates away. In addition, our room was not made up on the first day. I had to complain at the front desk and request compensation for the various inconveniences. As compensation, I was given another room to use for a late checkout until 5 p.m. The breakfast was also disappointing, as the food did not seem particularly fresh.
Relaxing and lovely stay
Liked: We enjoyed our stay at Alua suites. The staff especially Oscar and Leire has showed us their kindness and both are extremely helpful with any requests/ queries we have. The relaxing pool for adults with the views of the sea was so peaceful away from the loud music from the other pool. The half board was flexible if we want to swap our dinner to lunch which was convenient if we wanted to go out for dinner. The food in buffet was delicious and the hotel served something different everyday. We’re happy with the size of our room and our balcony. The location is walking distance to the nearest beach and to the marina. Overall lovely and relaxing stay.
Disliked: The housekeeping changed our towels everyday but the room was not cleaned everyday. It would’ve been nice to have water provided and the teas to be refilled in the room.
Disliked: Absolutely unacceptable experience for a 4-star hotel. We stayed for 9 nights and had no reliable hot water in our room for 7 of them. The Wi-Fi was also barely usable throughout our entire stay. Instead of fixing the hot water, we were sent from room to room just to take a shower, and on some days we couldn’t shower at all because those rooms were unavailable. We only managed to speak to the manager on our last day, despite later finding out that the manager had been at the hotel all along. The staff never informed us. Even then, the manager offered no real solution and essentially told us there was a problem and nothing could be done. The All Inclusive upgrade offered on the third day did not come close to compensating for this experience. The food was repetitive and mediocre, and it certainly does not compensate for spending 7 out of 9 nights without hot water in our own room. After all of this, the hotel still refused even a partial refund. For a 4-star hotel, this level of service, communication, and management is completely unacceptable. I would not recommend staying here. We are still extremely disappointed that, despite all these issues, the hotel has refused any partial refund or fair compensation. We hope the hotel will reconsider this and take proper responsibility for the serious disruption to our stay.
Disliked: Over priced cruise ship vibe. Aircon barely worked. Cleaners did a poor job. Internet was barely working. Staff did an average job of fixing my concerns. Paid a premium for a poor experience
Poor
Liked: The room was clean and the bed was comfy
Disliked: The shower and taps had salt water - we found this very odd and made us not feel clean after a shower. The shower wasn’t hot either. The air con didn’t work, neither did the wifi. For the price we were paying, we were extremely disappointed so left early.
Good to know
Reservations of more than 5 rooms are subject to supplements and special conditions.
Pets Policy: Dogs weighing less than 22 lb/10 kgs are now welcome in Alua Suites Las Rocas rooms and grounds. An additional charge of 25€/night is applicable to your room category for your dog. Please contact the hotel directly to confirm the room category. To book a dog-friendly room, please email our bookings department at reservations.alroc@aluahotels.com and frontdesk.alroc@aluahotels.com. It is necessary to check availability and contact the bookings department prior to your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Alua Suites Las Rocas compared with other hotels in Cala d'Or
Based on guest scores and reviews for 159 places to stay in Cala d'Or. Distances as the crow flies.
- by guest reviews in Cala d'Or
- 36th of 159
- its score; the average in Cala d'Or is 9.1
- 7.9
- guest reviews
- 377
- from the centre of Cala d'Or
- 1.3 km
What’s near Alua Suites Las Rocas
Distances from the hotel as the crow flies.
- Palma de Mallorca Airport (PMI) 47 km
Frequently asked questions about Alua Suites Las Rocas
What are the check-in and check-out times at Alua Suites Las Rocas?
check-out is until 12:00.
Does Alua Suites Las Rocas have parking?
According to the hotel: parking, free parking, street parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Alua Suites Las Rocas?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does Alua Suites Las Rocas have a pool?
According to the hotel: swimming pool, outdoor pool, pool with view.
How far is Alua Suites Las Rocas from the centre of Cala d'Or?
About 1.3 km from the centre of Cala d'Or, as the crow flies.
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