Station Hotel

★★5-7 Riverside Rd, Norwich, England, NR1 1SQView on map

About the hotel

Centrally Located Comfort

Stay at Station Hotel for a comfortable accommodation in the heart of Norwich. Enjoy complimentary parking, free Wi-Fi, and daily housekeeping services.

Nearby Attractions

Explore nearby attractions such as Norfolk Broads, James Stuart Garden, and Norwich Cathedral located just minutes away.

Cozy Guestrooms

Indulge in your stay in one of the 17 guestrooms with modern amenities, including flat-screen TVs, private bathrooms, and electric kettles.

Book your stay at Station Hotel for a memorable experience in Norwich!

Facilities

  • Multilingual staff
  • Smoke-free property
  • Upper floors accessible by stairs only
  • Free WiFi
  • Street parking
  • Wheelchair accessible

Check-in and check-out

Check-out
until 10:30

Guest reviews

5.4

Pleasant

Average from 48 reviews

  • MR STEPHEN
    8

    Liked: value for money close to the station and football ground

    Posted in

  • Rani
    2

    Liked: No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.

    Posted in

  • adam
    2

    Liked: I would advise that no human being stay in this property, I wouldn't even let my dog stay here. Very dirty and smelly. Appeared to be an asylum hotel in all honesty. Very unhelpful staff, disgusting rooms with stains everywhere. Completely mis-represented in the pictures and description. Absolutely no parking available most of the time. Avoid at all costs.

    Posted in

  • Kevin
    2

    Liked: My flight was delayed so I didn't get there until around 7pm. The door was locked, nobody answered by knocking on door or several phone calls. My cousin had been trying to contact them for days before to see if we could check-in later, again no answer. Do Not try to even start a booking for this place. 0/10

    Posted in

  • Julia
    2

    Liked: When I arrived, the front door was locked, there was no-one on the desk inside and it looked abandoned. A mobile number to call on the door for checkin, called it, left a message. Another number was supposed to be the hotel number but when I called it, it said the number was not recognised. A third mobile number on the door so I called that one, message said the voicemail box was full so I couldn't leave a message. The paperwork clearly says the front desk is manned from 10am to 10pm - it was not. I eventually found a customer service number for Expedia. I called them and they tried to get hold of the hotel, I was on hold for ages. Eventually they said they'd put me through to the relocation team who would find me somewhere to stay instead. When I got through to them, they said they had to speak to the hotel before they could relocate me. More hold time while they tried to call the hotel. Then when they came back to me, I could hear them but they said they couldn't hear me. They gave me three warnings that if I didn't speak they would cut the call. I was shouting in the phone & could hear all the noise in the background but they said they couldn't hear me so they cut the call. I called customer services again - same sequence of activity, on hold, through to relocations, cut me off. Called again and this time told them I wanted a refund, waiting for this to be processed, they have to wait 72 hours. Still waiting and I have a ticket raised. Found somewhere else to stay.

    Posted in

  • Tara
    4

    Liked: Good location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have limited reception staff. No WiFi, and my messages in an effort to resolve this were ignored. Very disappointing stay.

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

A car is not required for transportation to and from this property.

A deposit may be required at the property.

Station Hotel compared with other hotels in Norwich

Based on guest scores and reviews for 199 places to stay in Norwich. Distances as the crow flies.

by guest reviews in Norwich
194th of 199
its score; the average in Norwich is 8.8
5.4
guest reviews
48
from the centre of Norwich
700 m

What’s near Station Hotel

Distances from the hotel as the crow flies.

  • Norwich Airport (NWI) 5.5 km

Frequently asked questions about Station Hotel

What are the check-in and check-out times at Station Hotel?

Check-out is until 10:30.

Does Station Hotel have parking?

According to the hotel: street parking. Ask the hotel whether you need to book it and whether there is a charge.

How far is Station Hotel from the centre of Norwich?

About 700 m from the centre of Norwich, as the crow flies.