The Queens Hotel & Victoria Cloisters Apartments

About the hotel

Riverside Elegance and Convenience

Nestled along the picturesque River Ouse, The Queens Hotel offers a perfect blend of elegance and convenience.

Prime Location

Enjoy easy access to York's attractions such as York Minster and the National Rail Museum, all within walking distance from the hotel.

Comfort and Dining

Relax in spacious rooms with classical decor and modern amenities. Indulge in delicious meals at The Royal Brasserie, offering a variety of dishes in a cozy setting.

Book your stay at The Queens Hotel for a memorable experience in the heart of York.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• 24-hour front desk
• Restaurant
• Heating
• Family rooms
• Lift / Elevator
• Luggage storage
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Private parking
• Daily housekeeping
• Designated smoking area
• Parking garage
• Kid meals
• Wine/champagne
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• CCTV in common areas
• 24-hour security

Check-in and check-out

Check-out

until 10:00

Guest reviews

• H

  howardUnited Kingdom

  8

  was very good

  Liked: location was good plenty of room

  Disliked: only got one key we asked for 2 we had to get two keys cut ourselves which we gave to reception when checking out to be told there was another key available which i a wasn’t happy about

  Posted in October 2026

• D

  DaveUnited Kingdom · Couple

  9

  Liked: The Hotel was in an ideal location for us to get in and around the city.

  Disliked: When we first turned up the staff had taken up a parking space with a few chairs, they were smoking. I understand that people need a break but surely they should be somewhere else for the staff to take their break where customers are going to have first impressions.

  Posted in October 2026

• J

  JenniferUnited Kingdom · Couple

  9

  Very enjoyable, we felt very much at home. We will certainly return

  Liked: The location is perfect. The staff are absolutely amazing, each and every one, nothing was too much trouble. The breakfast was fantastic. We also had dinner and that was really good too. The carvery was very generous.

  Disliked: Maybe a little updating and definitely new pillows.

  Posted in October 2026

• S

  SaraUnited Kingdom · Couple

  8

  Good location,friendly staff

  Posted in October 2026

• D

  David Foster 2505United Kingdom · Couple

  4

  York hotel

  Liked: Nothing

  Disliked: Said parking, once the booking came though, parking had to be reserved, no spaces, booked room with breakfast, apparently room only,, no flexibility. Shocking for york, won't book here again

  Posted in October 2026

• R

  robertUnited Kingdom · Couple

  10

  Yorkie

  Liked: Clean. Good staff. Location

  Disliked: NA

  Posted in October 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

If you have opted to pay at property The Queens Hotel will ask for payment on arrival either by debit or credit card. Our apartments are pre pay only. The Queens Hotel does not accept any groups of 6 people or more. Group Policy: Bookings with 3 rooms or more (up to 6 people total) will be required to pay a 50% non refundable deposit within 24 hours of booking. Guests staying at Victoria Cloisters will be required to leave a £100 security deposit. Please note that some rooms boast views of the river. These rooms are subject to availability and at a surcharge.

The Royal Brasserie serves dinner daily between 17:00 and 20:30. The restaurant is open daily for breakfast from 07:30 until 10.00 Monday to Friday, and 10:30 at weekends. Booking a table for breakfast and dinner on arrival is essential.

Parking is pre-bookable only (height restrictions apply)and carries a nightly supplement. When the hotel car park is full or closed due to flooding, you can use a nearby public parking facility. Alternative National Car Parks parking is located 200 yards from the property and costs GBP 27 per 24 hours.

Please specify the total number of guests and the children's age when booking family rooms. You can note this in the Special Requests box. Please note the room can accommodate a maximum of 2 adults and 2 children. Please note during January and February evening service may be reduced. Group Policy: Bookings with 3 rooms or more will be required to pay a 50% non refundable deposit within 24 hours of booking.

Situated on the banks of the River Ouse, The Queens Hotel is ideally located for the many shops, restaurants and bars that the centre of York has to offer. The Queens Hotel is within easy walking distance of York Train Station, York Minster and the National Rail Museum.

Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, en suite bathrooms with complimentary toiletries, refreshments trays and a Flatscreen TV.

The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight. This hotel does not accept group bookings of 6 people or moreThis property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.