Steigenberger Icon Wiltcher's
About the hotel
Luxurious Accommodation
Steigenberger Icon Wiltcher's, a 5-star hotel built in 1911, offers elegant and comfortable guest rooms with modern amenities such as air conditioning, flat-screen TVs, and city views in select rooms. The hotel also provides impeccable concierge services and free WiFi throughout the property.
Convenient Facilities
Guests can enjoy a delicious buffet breakfast daily and make use of the business center for any work needs. The hotel features a 24-hour front desk, room service, and a bar for relaxation, ensuring a convenient and pleasant stay for all visitors.
Prime Location
Situated near popular attractions like Horta Museum and Palais de Justice, Steigenberger Icon Wiltcher's is the ideal choice for travelers interested in exploring the cultural and historical landmarks of Brussels. Book your stay now for a truly unforgettable experience.
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Valet parking
- Hammam
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Very good
Poor beds
Liked: Location and bar
Disliked: Beds were horrific. Not even close to what to expect from a 5 star hotel. We complaint directly at arrival. Reception promised to change the beds but they didn’t. We all didn’t sleep at all and went back home directly after 1 night stay. The day after we made a complaint again. Manager would contact us to discuss our complaints but we haven’t heard anything back afterwards
Liked: The location and spacious room.
Disliked: Services could be improved specially toiletries. And corridor was smelly.
Liked: Gorgeous Bathroom and the location is very good Ona. Ice street nice shops
Disliked: However the Room service staff were rude, housekeeping missed our room twice and forgot to refill water and milk
Amazing location; experientially superficial. Good enough overall
Liked: Location. Valet Parking. Breakfast offering. Friendly support staff.
Disliked: Room not ready on arrival. Car and Concierge not ready on departure; despite calling ahead. This hotel is hitting the bare minimum for a 5 star establishment. For the price I expect front of house staff to go the extra mile with requests and voluntary offerings when things go wrong. This wasn’t forthcoming.
Operationally very bad
Liked: Room was a good size and well fitted out. The hotel was grand and coincerge staff were excellent. The location is very good for shopping and restaurants.
Disliked: The reception staff were inefficient, When I went to checkout an hour before leaving my parking charge was stated as Euro 21 but by checking out my key would not work apparently, I have not experienced that in any other hotel, the key can still be operational. When I finally checked out the parking charge was Euro 51!! Oh sorry the other guy made a mistake. We went for drinks to the bar in the hotel, we kept waving to get attention, no one served us for 25 minutes. Finally our order was taken, the drinks took another 20 minutes to arrive. He started pouring the drinks and mid pouring stops as 4 people arrived and sat at the next table, everyone was busy serving them. I called the manager and told him off as we waited 45 minutes so were we not important. No explanation, but came back to say the drinks were complimentary. We then has dinner in the Hotel's Loui restaurant. My daughter ordered spaghetti bolognese, after an eating a bit she said this is tomato paste not bolognese. The waiter was so busy having a 20 minute conversation with another table (only one waiter in the restaurant). Finally when he arrived he took away the dish and served the correct one. No apology AND charged for the dish. Really the hotel's operations are not uptown the standard required. Disappointing.
Overpriced for what was offered
Liked: Room was nice but not very clean. It was dated and there were stains on the carpet. There was also no smart TV and only 1 bottle of water provided.
Disliked: Breakfast had practically no options (staff did not refill the yoghurt, fruit, hot food and juices in the hour we had been there). Price of hotel was very expensive for what was provided
Good to know
Please note that a valid photo ID and credit card corresponding to the name on the booking are required at check-in.
Guests under the age of 18 are not permitted to stay unaccompanied, without a parent or official guardian.
Please note that for Brasserie Loui, guests are kindly requested to reserve in advance. Children under 6 years old stay for free in the existing beds. Extra beds are available for deluxe rooms only and cost 50€ per bed per day.
The Aspria Spa is an adults-only sanctuary featuring a swimming pool, sauna and jacuzzi.
Hotel guests enjoy a special daily access rate of EUR 45 per person, with reservations required 24 hours in advance.
For wellness alternatives, Harmon House, located a few feet away from the Hotel, offers a relaxing spa experience for adults and children, including a heated pool, sauna, hammam, and modern gym. For 35€/daily access, it is the perfect spot to unwind and enjoy your stay! Our staff will gladly book a slot for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Steigenberger Icon Wiltcher's compared with other hotels in Brussels
Based on guest scores and reviews for 200 places to stay in Brussels. Distances as the crow flies.
- by guest reviews in Brussels
- 75th of 200
- its score; the average in Brussels is 8.1
- 8.4
- guest reviews
- 3,019
- from the centre of Brussels
- 1.6 km
What’s near Steigenberger Icon Wiltcher's
Distances from the hotel as the crow flies.
- Brussels Airport (BRU) 12 km
Frequently asked questions about Steigenberger Icon Wiltcher's
What are the check-in and check-out times at Steigenberger Icon Wiltcher's?
Check-out is until 12:00.
Does Steigenberger Icon Wiltcher's have parking?
According to the hotel: parking, valet parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Steigenberger Icon Wiltcher's?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does Steigenberger Icon Wiltcher's have a pool?
According to the hotel: swimming pool.
How far is Steigenberger Icon Wiltcher's from the centre of Brussels?
About 1.6 km from the centre of Brussels, as the crow flies.
